Privately Held

Established in 1992, Bluerock Holdings today represents more than 150 brands, each of which provides iconic products. As specialists in the luxury segment with a strong focus on serving the most discerning local and foreign clientele, Bluerock is present in the three major sectors of the luxury market: Jewellery &amp; Timepieces, Fashion &amp; Accessories, Beauty &amp; Fragrances. The jewellery business has been the foundation of our entrepreneurial spirit at Bluerock, nourishing a culture of honesty and trust. We put value in brand selection, and we work with Maisons enriched with savoir faire, aiming to exceed customer expectation. The business model that we follow, seeks skill and mastery at all process levels, from the choice of product raw materials all the way to our selective retailing experiences. During these past 30 years, we have carefully marketed all our brands by operating through a highly selective distribution strategy, and locating all our boutiques in Malta’s prime shopping areas. Bluerock is committed to strongly upholding company ethics, as well as underlying social and environmental responsibilities. Integrity is imperative in every aspect of our activities and relations with our stakeholders.

Retail and Consumer Goods

Retail

English

Maltese

Bluerock Operations Limited

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Work permit costs

&lt;p&gt;&lt;strong&gt;JOB PURPOSE SUMMARY:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Diamonds International, part of BLUEROCK Group, is seeking a dedicated Sales Advisor. This role demands exceptional customer service skills and the ability to drive sales. Ideal candidates will have a passion for luxury goods, a strong work ethic, and excellent communication abilities.&lt;/p&gt;&lt;p&gt;*full-time indefinite&lt;/p&gt;&lt;p&gt;&lt;strong&gt;EDUCATIONAL AND SKILLS REQUIREMENTS:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Proficiency in Maltese and English&lt;/li&gt;&lt;li&gt;At least 2 years of experience in retail sales, ideally in a high-volume setting.&lt;/li&gt;&lt;li&gt;Outstanding communication and interpersonal skills, with a customer-focused approach.&lt;/li&gt;&lt;li&gt;Demonstrable success in meeting sales targets and providing excellent customer experiences.&lt;/li&gt;&lt;li&gt;Strong multitasking and task prioritization skills.&lt;/li&gt;&lt;li&gt;Flexible availability, including weekends, holidays, and varied shifts.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;MAIN TASKS AND RESPONSIBILITIES:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Welcome customers and deliver exceptional customer service.&lt;/li&gt;&lt;li&gt;Cultivate and maintain customer relationships to ensure repeat business.&lt;/li&gt;&lt;li&gt;Assist customers in selecting products that align with their preferences and needs.&lt;/li&gt;&lt;li&gt;Achieve and surpass sales targets.&lt;/li&gt;&lt;li&gt;Provide detailed product information and educate customers about our product range.&lt;/li&gt;&lt;li&gt;Accurately and efficiently handle transactions using our point-of-sale system.&lt;/li&gt;&lt;li&gt;Ensure the store is clean, organized, and visually appealing.&lt;/li&gt;&lt;li&gt;Participate in inventory management and stock replenishment.&lt;/li&gt;&lt;li&gt;Collaborate with the Store Manager to meet sales and customer service objectives.&lt;/li&gt;&lt;li&gt;Attend training and development sessions to improve product knowledge and selling skills.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;WHAT WE OFFER:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;A competitive remuneration package.&lt;/li&gt;&lt;li&gt;Comprehensive training and development opportunities&lt;/li&gt;&lt;li&gt;Opportunities for career advancement within a prestigious and growing company.&lt;/li&gt;&lt;/ul&gt;

SALES ADVISOR – FINE WATCHES & JEWELLERY

Employee discounts

Wellness programs

&lt;p&gt;&lt;strong&gt;JOB PURPOSE SUMMARY:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Beauty Advisor is responsible for developing sales to meet daily, weekly, and monthly business objectives. This role involves delivering a highly qualitative customer service and experience, adhering to L’OCCI-Way principles, and maintaining high standards in store operations.&lt;/p&gt;
&lt;p&gt;*&lt;strong&gt;&lt;em&gt;Full-Time Indefinite&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;ESSENTIAL DUTIES AND RESPONSIBILITIES:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SALES DEVELOPMENT AND CUSTOMER SERVICE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Sales Objectives: Achieve sales targets on a daily, weekly, and monthly basis.&lt;/p&gt;
&lt;p&gt;· Customer Experience: Deliver exceptional customer service, ensuring a positive shopping experience.&lt;/p&gt;
&lt;p&gt;· Omnichannel Sales: Generate additional sales through a fully integrated omnichannel mindset, leveraging existing channels (website, B2B, Spa) and proactive social selling (Clientelling, BA influencer, Personal Shopper).&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;CUSTOMER EXPERIENCE AND SALES&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Engagement: Greet and engage customers authentically, creating genuine connections.&lt;/p&gt;
&lt;p&gt;· Consultations: Conduct personalised consultations to assess customer needs and recommend suitable products and routines, enhancing UPT/ATV.&lt;/p&gt;
&lt;p&gt;· Product Demonstrations: Encourage customers to test products in-store, performing indulgent rituals and demonstrations to create memorable experiences.&lt;/p&gt;
&lt;p&gt;· Cross-Selling: Identify opportunities to cross-sell, highlighting best sellers in a customer-centric manner.&lt;/p&gt;
&lt;p&gt;· Customer Loyalty: Foster customer loyalty by promoting the VIP programme, explaining current promotions, and offering samples and additional services.&lt;/p&gt;
&lt;p&gt;· Personalised Relationships: Develop personalised relationships through a Clientelling approach, including sample follow-ups, birthday wishes, and replenishment of favourite products.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;STORE OPERATIONS&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Daily Operations: Participate in daily store operations, including stock replenishment, ensuring the store and backroom are always pristine, arranging gift compositions, applying merchandising recommendations, and handling the cash register.&lt;/p&gt;
&lt;p&gt;· Store Maintenance: Confidently open and close the store, maintaining operational efficiency.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SELF-DEVELOPMENT&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Training and Coaching: Attend L’OCCITANE training and coaching sessions, completing the My True Story Digital Training modules.&lt;/p&gt;
&lt;p&gt;· Knowledge Development: Proactively develop expertise in L’OCCITANE’s skin care, fragrance, and hair care products, understanding their benefits, ingredients, and actions.&lt;/p&gt;
&lt;p&gt;· Best Practices: Share best practices with peers, striving to achieve both individual and collective objectives.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;QUALIFICATIONS AND EXPERIENCES:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;REQUIRED SKILLS:&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Strong customer service and sales skills.&lt;/p&gt;
&lt;p&gt;· Excellent communication and interpersonal abilities.&lt;/p&gt;
&lt;p&gt;· Proficiency in English.&lt;/p&gt;
&lt;p&gt;· Ability to engage and connect with customers authentically.&lt;/p&gt;
&lt;p&gt;· Proficiency in handling store operations, including stock management and cash register handling.&lt;/p&gt;
&lt;p&gt;· Commitment to ongoing learning and development.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;PREFERRED EXPERIENCE:&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Previous experience in beauty retail or a similar customer-facing role.&lt;/p&gt;
&lt;p&gt;· Familiarity with L’OCCITANE products and the L’OCCI-Way principles.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT WE OFFER:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Comprehensive Training: Access to L’OCCITANE training and coaching sessions to enhance your skills and knowledge.&lt;/p&gt;
&lt;p&gt;· Career Development: Opportunities for professional growth and development within the company.&lt;/p&gt;
&lt;p&gt;· Supportive Work Environment: A positive and collaborative work culture.&lt;/p&gt;
&lt;p&gt;· Incentive Programs: Performance-based incentives and rewards.&lt;/p&gt;

Beauty Advisor - L'Occitane

&lt;p&gt;&lt;strong&gt;JOB PURPOSE SUMMARY:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We are seeking confident and creative Make-Up Artists / Beauty Advisors to join our MAC Cosmetics team.&lt;/p&gt;
&lt;p&gt;This role combines professional make-up artistry with strong commercial focus. The successful candidate will deliver bold, personalised beauty experiences, drive sales performance, and uphold the high standards associated with one of the world’s most iconic beauty brands.&lt;/p&gt;
&lt;p&gt;*&lt;strong&gt;&lt;em&gt;Full-Time Indefinite&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;ESSENTIAL DUTIES AND RESPONSIBILITIES:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;MAKE-UP ARTISTRY &amp;amp; CUSTOMER EXPERIENCE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Deliver professional make-up applications and personalised consultations aligned with MAC standards.&lt;/p&gt;
&lt;p&gt;· Provide engaging, confident and tailored customer service.&lt;/p&gt;
&lt;p&gt;· Build strong client relationships through product expertise and authentic brand representation.&lt;/p&gt;
&lt;p&gt;· Assist in handling customer queries and service matters professionally.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SALES &amp;amp; COMMERCIAL PERFORMANCE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Actively contribute to achieving daily and weekly sales targets.&lt;/p&gt;
&lt;p&gt;· Demonstrate strong product knowledge across complexion, colour and skincare categories.&lt;/p&gt;
&lt;p&gt;· Support campaign launches, new product introductions and in-store activations.&lt;/p&gt;
&lt;p&gt;· Maximise selling opportunities through cross-selling and upselling techniques.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;BRAND &amp;amp; OPERATIONAL STANDARDS&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Maintain MAC’s visual merchandising and counter presentation standards.&lt;/p&gt;
&lt;p&gt;· Support stock replenishment and ensure product availability.&lt;/p&gt;
&lt;p&gt;· Assist with opening and closing procedures, including transactional processes.&lt;/p&gt;
&lt;p&gt;· Ensure adherence to company policies and operational procedures.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;PROFILE REQUIRED&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Qualification in Make-Up Artistry or Beauty Therapy preferred.&lt;/p&gt;
&lt;p&gt;· Previous experience in cosmetics retail or professional make-up application.&lt;/p&gt;
&lt;p&gt;· Strong sales orientation and customer-focused mindset.&lt;/p&gt;
&lt;p&gt;· Confident communicator with the ability to engage and influence clients.&lt;/p&gt;
&lt;p&gt;· Genuine passion for makeup, creativity and self-expression.&lt;/p&gt;
&lt;p&gt;· Organised, reliable and accountable.&lt;/p&gt;
&lt;p&gt;· Proficiency in English (spoken and written).&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT WE OFFER&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Opportunity to work with a globally recognised beauty brand.&lt;/p&gt;
&lt;p&gt;· Clear progression pathway within premium retail.&lt;/p&gt;
&lt;p&gt;· Ongoing product training and development opportunities.&lt;/p&gt;
&lt;p&gt;· Supportive and performance-driven team culture.&lt;/p&gt;
&lt;p&gt;· Competitive remuneration aligned with role level.&lt;/p&gt;

There Are No Job Openings at Bluerock Operations Limited At The Moment