<p>We understand that your brand is unique, and that is why we offer a tailored BPO service that fits your business model and is aligned with your goals and objectives.<br><br>A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.</p>

Services

Others

Public and Social Sectors

Business Support Services

Public Sector

Advertising

English

Maltese

German

Spanish

French

Italian

Centrecom Ltd

Professional training

Subsidized meals

Health insurance

Employee discounts

Wellness programs

&lt;p&gt;At Centrecom, customer service is more than answering calls—it&#039;s about creating positive experiences that leave a lasting impression.&lt;/p&gt;
&lt;p&gt;We&#039;re looking for motivated, friendly, and &lt;strong&gt;Maltese-speaking Supertars &lt;/strong&gt;to join our growing team. If you enjoy helping people, communicating with confidence, and working in a supportive environment where your career can grow, we&#039;d love to hear from you.&lt;/p&gt;
&lt;p&gt;Reporting to the Team Leader, you&#039;ll be responsible for handling inbound and outbound customer calls, assisting with enquiries, resolving issues efficiently, and delivering an outstanding customer experience while meeting quality and performance standards.&lt;/p&gt;
&lt;p&gt;At Centrecom, we believe our people are our greatest strength. When you join us, you&#039;ll become part of a dynamic and supportive team that values collaboration, continuous learning, and career development.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Here&#039;s what you can expect:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A welcoming and inclusive workplace&lt;/li&gt;
&lt;li&gt;Full training and ongoing support&lt;/li&gt;
&lt;li&gt;Career development opportunities and internal progression&lt;/li&gt;
&lt;li&gt;Performance incentives and bonuses throughout the year&lt;/li&gt;
&lt;li&gt;Employee development programmes&lt;/li&gt;
&lt;li&gt;Team-building events and recognition initiatives&lt;/li&gt;
&lt;li&gt;Unlimited coffee and tea to keep you energised throughout the day&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Main tasks and responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Handle inbound and outbound customer calls professionally and efficiently.&lt;/li&gt;
&lt;li&gt;Provide accurate information and resolve customer enquiries.&lt;/li&gt;
&lt;li&gt;Deliver a friendly, empathetic, and solution-focused customer experience.&lt;/li&gt;
&lt;li&gt;Build positive relationships with customers through excellent communication.&lt;/li&gt;
&lt;li&gt;Maintain accurate records and follow company procedures.&lt;/li&gt;
&lt;li&gt;Work closely with colleagues to achieve individual and team goals.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Educational and skill requirements&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Essential&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fluent in &lt;strong&gt;both Maltese and English&lt;/strong&gt; (spoken and written).&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills.&lt;/li&gt;
&lt;li&gt;A positive attitude with a genuine passion for helping people.&lt;/li&gt;
&lt;li&gt;Good computer literacy, including Microsoft Office (Word and Excel).&lt;/li&gt;
&lt;li&gt;Ability to work well both independently and as part of a team.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Desirable&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous experience in customer service, contact centres, or similar roles is considered an asset.&lt;/li&gt;
&lt;li&gt;Don&#039;t worry if you&#039;re new to the industry—we provide full training to help you succeed.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why You&#039;ll Love Working Here&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We&#039;re more than just colleagues—we&#039;re a team of problem-solvers, supporters, and people who genuinely enjoy what we do.&lt;/p&gt;
&lt;p&gt;Whether you&#039;re starting your career or looking for your next opportunity, we&#039;ll give you the training, support, and opportunities you need to grow. We believe in recognising hard work, celebrating success, and promoting talent from within.&lt;/p&gt;
&lt;p&gt;If you&#039;re looking for a workplace where your contribution truly matters, we&#039;d love&lt;/p&gt;

Call Centre Superstars (Maltese Speaking)

Flexible working hours

&lt;p&gt;Centrecom takes pride in being the centre of excellence, providing value to our clients&#039; businesses by identifying customised solutions. We are the go-to outsourcing partner offering contact centre services, back office functions, airline revenue accounting, and GSA services.&lt;/p&gt;
&lt;p&gt;We are now on the lookout to recruit a Payroll Clerk to join our team. This position will be split between 2 locations (Luqa and Marsa) with the possibility to work remotely when possible.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;So why work with us?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;We are a dynamic and innovative company, and we seek candidates who have the same spirit&lt;/li&gt;
&lt;li&gt;You will be joining a company that values its employees and invests in their careers&lt;/li&gt;
&lt;li&gt;You will work with a team of professionals who are available to help you navigate and grow.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Duties and responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Compiling, inputting and assisting in monthly payroll execution.&lt;/li&gt;
&lt;li&gt;Liaising with the Human Resource department about monthly payroll changes, including engagements and terminations, sickness, salary changes, tax status, bank accounts and any other statutory records for employees.&lt;/li&gt;
&lt;li&gt;Liaise with the Workforce Management team in relation to monthly data reporting required for the payroll calculation and leave reconciliation&lt;/li&gt;
&lt;li&gt;Ensure correctness and accuracy of payroll calculation throughout the whole process.&lt;/li&gt;
&lt;li&gt;Assist employees with any payroll-related queries.&lt;/li&gt;
&lt;li&gt;Assist in monthly and annual submissions within stipulated deadlines with the Commissioner for Revenue in relation to monthly and annual submissions within stipulated deadlines.&lt;/li&gt;
&lt;li&gt;Assist in the preparation of monthly payroll reports and any NSO reports, as required.&lt;/li&gt;
&lt;li&gt;Assist in the preparation of audit schedules and work closely with the auditors to ensure the completion of a timely audit.&lt;/li&gt;
&lt;li&gt;Assist when and as required with any other finance-related duties.&lt;/li&gt;
&lt;li&gt;Other duties as assigned by management.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous experience in payroll&lt;/li&gt;
&lt;li&gt;Proficient in the use of Microsoft Office, especially Excel.&lt;/li&gt;
&lt;li&gt;Fluency in Maltese and English is mandatory.&lt;/li&gt;
&lt;li&gt;Able to multitask and work within deadlines&lt;/li&gt;
&lt;li&gt;Candidates should ideally have basic knowledge and awareness of Information Security&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We offer various opportunities to those who are looking for stability and career growth. All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.&lt;/p&gt;

Payroll Clerk (Maltese Speaking)

&lt;p&gt;At Centrecom, you&#039;re more than just an employee—you&#039;re part of a supportive team that values collaboration, recognition, and personal growth.&lt;/p&gt;
&lt;p&gt;Whether you&#039;re building your career or looking for your next opportunity, you&#039;ll enjoy a workplace where your contribution is recognised, your development is encouraged, and your success is celebrated.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;We&#039;re looking for friendly, organised, and customer-focused Front Desk Representatives to join our growing team. If you enjoy interacting with people, solving problems, and working in a dynamic environment, this could be the perfect opportunity for you. As a Front Desk Representative (Support Hubs), you&#039;ll be the first point of contact for customers, providing assistance both face-to-face and over the phone while delivering a professional and welcoming experience.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This is a full-time position based on a 40-hour work week, operating on a roster between Monday and Saturday. Successful candidates will be assigned to locations across North, Central, and South Malta, they will replace the existing employees in various hubs.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Your Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As part of our Front Desk and Contact Centre team, you&#039;ll play an important role in supporting customers with their enquiries and ensuring every interaction is handled with professionalism, efficiency, and care.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#039;ll Be Doing:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Welcome and assist customers at the front desk.&lt;/li&gt;
&lt;li&gt;Respond to customer enquiries and provide accurate information.&lt;/li&gt;
&lt;li&gt;Handle complaints professionally and work towards effective resolutions.&lt;/li&gt;
&lt;li&gt;Provide administrative support and maintain accurate records.&lt;/li&gt;
&lt;li&gt;Deliver exceptional customer service both in person and over the phone.&lt;/li&gt;
&lt;li&gt;Follow company procedures while meeting quality and service standards.&lt;/li&gt;
&lt;li&gt;Work collaboratively with colleagues to achieve team objectives.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We&#039;re Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fluency in both Maltese and English (spoken and written) is mandatory.&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Strong computer literacy, with proficiency in Microsoft Office. An ECDL certificate will be considered an asset.&lt;/li&gt;
&lt;li&gt;A positive attitude with excellent problem-solving skills.&lt;/li&gt;
&lt;li&gt;Ability to work independently with minimal supervision.&lt;/li&gt;
&lt;li&gt;Availability to work from Monday to Saturday, mainly mornings.&lt;/li&gt;
&lt;li&gt;A professional, organised, and customer-focused approach.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Training and Development&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;No matter your previous experience, we&#039;ll make sure you have everything you need to succeed. We provide:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Comprehensive training delivered during office hours.&lt;/li&gt;
&lt;li&gt;Practical on-the-job coaching and support.&lt;/li&gt;
&lt;li&gt;Continuous learning and development opportunities.&lt;/li&gt;
&lt;li&gt;The opportunity to work in a hybrid model after the first six months, subject to successful completion of training and demonstrated independent performance.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why Join Centrecom?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Centrecom, we invest in our people because we know they&#039;re the driving force behind our success. We offer a supportive workplace where you&#039;ll be encouraged to learn, develop, and build a rewarding long-term career.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Offer:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Permanent employment on an indefinite basis.&lt;/li&gt;
&lt;li&gt;Competitive salary with an incentive allowance and an attractive performance bonus.&lt;/li&gt;
&lt;li&gt;Comprehensive health insurance.&lt;/li&gt;
&lt;li&gt;Mobile phone schemes.&lt;/li&gt;
&lt;li&gt;Discounted gym membership packages.&lt;/li&gt;
&lt;li&gt;Ongoing training and career development opportunities.&lt;/li&gt;
&lt;li&gt;An in-house canteen serving a variety of healthy meals.&lt;/li&gt;
&lt;li&gt;Monthly staff events and team activities.&lt;/li&gt;
&lt;li&gt;Free on-site parking at our Mosta Head Office.&lt;/li&gt;
&lt;li&gt;Exclusive employee discounts at over 50 partner businesses.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Apply now and become part of a company where people truly make a difference.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;

Front Desk Representative (Support Hubs)

There Are No Job Openings at Centrecom Ltd At The Moment