<p>We understand that your brand is unique, and that is why we offer a tailored BPO service that fits your business model and is aligned with your goals and objectives.<br><br>A key factor that makes our Centres of Excellence a success is our solid infrastructure, and this includes our investments in innovative solutions, our technology, our skilled workforce, as well as our strong quality assurance regime.</p>

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Centrecom Ltd

Professional training

Subsidized meals

Flexible working hours

Employee discounts

Wellness programs

&lt;p&gt;Looking for a workplace where you can enjoy what you do, feel supported and built a career?&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;At &lt;strong&gt;Centrecom&lt;/strong&gt;, you&#039;re more than just an employee—you&#039;re part of a supportive team that values collaboration, recognition, and personal growth. Whether you&#039;re building your career or looking for your next opportunity, you&#039;ll enjoy a workplace where your contribution is recognised, your development is encouraged, and your success is celebrated.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;We believe in three things: We have fun. We support. We work together. That means a welcoming, inclusive environment where everyone is encouraged to contribute, learn and build a future.&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Have the opportunity to train in live chat, email and back-office support&lt;/li&gt;
&lt;li&gt;Work closely with a team that’s always ready to help&lt;/li&gt;
&lt;li&gt;Handle inbound and outbound customer calls professionally and efficiently.&lt;/li&gt;
&lt;li&gt;Provide accurate information and resolve customer enquiries.&lt;/li&gt;
&lt;li&gt;Deliver a friendly, empathetic, and solution-focused customer experience.&lt;/li&gt;
&lt;li&gt;Build positive relationships with customers through excellent communication.&lt;/li&gt;
&lt;li&gt;Maintain accurate records and follow company procedures.&lt;/li&gt;
&lt;li&gt;Work closely with colleagues to achieve individual and team goals.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What we’re looking for:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fluency in Maltese and English&lt;/li&gt;
&lt;li&gt;Customer care experience&lt;/li&gt;
&lt;li&gt;Basic computer knowledge&lt;/li&gt;
&lt;li&gt;A positive, team-minded approach&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you can look forward to:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A fun, supportive and inclusive workplace&lt;/li&gt;
&lt;li&gt;Training and opportunities to develop new skills&lt;/li&gt;
&lt;li&gt;Room to grow and build your career&lt;/li&gt;
&lt;li&gt;Monthly fun events for all the employees&lt;/li&gt;
&lt;li&gt;Health Insurance &amp;amp; Mobile schemes&lt;/li&gt;
&lt;li&gt;Free onsite parking&lt;/li&gt;
&lt;li&gt;Healthy Canteen&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Ready to join a team that works together? We’d love to hear from you!&lt;/p&gt;

Customer Care Champion – Grow With Us!

Health insurance

&lt;p&gt;At Centrecom, you&#039;re more than just an employee—you&#039;re part of a supportive team that values collaboration, recognition, and personal growth.&lt;/p&gt;
&lt;p&gt;Whether you&#039;re building your career or looking for your next opportunity, you&#039;ll enjoy a workplace where your contribution is recognised, your development is encouraged, and your success is celebrated.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;We&#039;re looking for friendly, organised, and customer-focused Front Desk Representatives to join our growing team. If you enjoy interacting with people, solving problems, and working in a dynamic environment, this could be the perfect opportunity for you. As a Front Desk Representative (Support Hubs), you&#039;ll be the first point of contact for customers, providing assistance both face-to-face and over the phone while delivering a professional and welcoming experience.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This is a full-time position based on a 40-hour work week, operating on a roster between Monday and Saturday. Successful candidates will be assigned to locations across North, Central, and South Malta, they will replace the existing employees in various hubs.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Your Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As part of our Front Desk and Contact Centre team, you&#039;ll play an important role in supporting customers with their enquiries and ensuring every interaction is handled with professionalism, efficiency, and care.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#039;ll Be Doing:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Welcome and assist customers at the front desk.&lt;/li&gt;
&lt;li&gt;Respond to customer enquiries and provide accurate information.&lt;/li&gt;
&lt;li&gt;Handle complaints professionally and work towards effective resolutions.&lt;/li&gt;
&lt;li&gt;Provide administrative support and maintain accurate records.&lt;/li&gt;
&lt;li&gt;Deliver exceptional customer service both in person and over the phone.&lt;/li&gt;
&lt;li&gt;Follow company procedures while meeting quality and service standards.&lt;/li&gt;
&lt;li&gt;Work collaboratively with colleagues to achieve team objectives.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We&#039;re Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fluency in both Maltese and English (spoken and written) is mandatory.&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Strong computer literacy, with proficiency in Microsoft Office. An ECDL certificate will be considered an asset.&lt;/li&gt;
&lt;li&gt;A positive attitude with excellent problem-solving skills.&lt;/li&gt;
&lt;li&gt;Ability to work independently with minimal supervision.&lt;/li&gt;
&lt;li&gt;Availability to work from Monday to Saturday, mainly mornings.&lt;/li&gt;
&lt;li&gt;A professional, organised, and customer-focused approach.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Training and Development&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;No matter your previous experience, we&#039;ll make sure you have everything you need to succeed. We provide:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Comprehensive training delivered during office hours.&lt;/li&gt;
&lt;li&gt;Practical on-the-job coaching and support.&lt;/li&gt;
&lt;li&gt;Continuous learning and development opportunities.&lt;/li&gt;
&lt;li&gt;The opportunity to work in a hybrid model after the first six months, subject to successful completion of training and demonstrated independent performance.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Why Join Centrecom?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Centrecom, we invest in our people because we know they&#039;re the driving force behind our success. We offer a supportive workplace where you&#039;ll be encouraged to learn, develop, and build a rewarding long-term career.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Offer:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Permanent employment on an indefinite basis.&lt;/li&gt;
&lt;li&gt;Competitive salary with an incentive allowance and an attractive performance bonus.&lt;/li&gt;
&lt;li&gt;Comprehensive health insurance.&lt;/li&gt;
&lt;li&gt;Mobile phone schemes.&lt;/li&gt;
&lt;li&gt;Discounted gym membership packages.&lt;/li&gt;
&lt;li&gt;Ongoing training and career development opportunities.&lt;/li&gt;
&lt;li&gt;An in-house canteen serving a variety of healthy meals.&lt;/li&gt;
&lt;li&gt;Monthly staff events and team activities.&lt;/li&gt;
&lt;li&gt;Free on-site parking at our Mosta Head Office.&lt;/li&gt;
&lt;li&gt;Exclusive employee discounts at over 50 partner businesses.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Apply now and become part of a company where people truly make a difference.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;

Front Desk Representative (Support Hubs)

&lt;p&gt;Centrecom takes pride in being the centre of excellence, providing value to our clients&#039; businesses by identifying customised solutions. We are the go-to outsourcing partner offering contact centre services, back office functions, airline revenue accounting, and GSA services.&lt;/p&gt;
&lt;p&gt;We are now on the lookout to recruit a Payroll Clerk to join our team. This position will be split between 2 locations (Luqa and Marsa) with the possibility to work remotely when possible.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;So why work with us?&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;We are a dynamic and innovative company, and we seek candidates who have the same spirit&lt;/li&gt;
&lt;li&gt;You will be joining a company that values its employees and invests in their careers&lt;/li&gt;
&lt;li&gt;You will work with a team of professionals who are available to help you navigate and grow.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Duties and responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Compiling, inputting and assisting in monthly payroll execution.&lt;/li&gt;
&lt;li&gt;Liaising with the Human Resource department about monthly payroll changes, including engagements and terminations, sickness, salary changes, tax status, bank accounts and any other statutory records for employees.&lt;/li&gt;
&lt;li&gt;Liaise with the Workforce Management team in relation to monthly data reporting required for the payroll calculation and leave reconciliation&lt;/li&gt;
&lt;li&gt;Ensure correctness and accuracy of payroll calculation throughout the whole process.&lt;/li&gt;
&lt;li&gt;Assist employees with any payroll-related queries.&lt;/li&gt;
&lt;li&gt;Assist in monthly and annual submissions within stipulated deadlines with the Commissioner for Revenue in relation to monthly and annual submissions within stipulated deadlines.&lt;/li&gt;
&lt;li&gt;Assist in the preparation of monthly payroll reports and any NSO reports, as required.&lt;/li&gt;
&lt;li&gt;Assist in the preparation of audit schedules and work closely with the auditors to ensure the completion of a timely audit.&lt;/li&gt;
&lt;li&gt;Assist when and as required with any other finance-related duties.&lt;/li&gt;
&lt;li&gt;Other duties as assigned by management.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous experience in payroll&lt;/li&gt;
&lt;li&gt;Proficient in the use of Microsoft Office, especially Excel.&lt;/li&gt;
&lt;li&gt;Fluency in Maltese and English is mandatory.&lt;/li&gt;
&lt;li&gt;Able to multitask and work within deadlines&lt;/li&gt;
&lt;li&gt;Candidates should ideally have basic knowledge and awareness of Information Security&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We offer various opportunities to those who are looking for stability and career growth. All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.&lt;/p&gt;

Payroll Clerk (Maltese Speaking)

There Are No Job Openings at Centrecom Ltd At The Moment