Management Consultancy, Strategy, Training, HR and Operations

CNTR Consultants

&lt;p&gt;We are looking for a receptionist to join our Front Office team at Romegas Hotel, a 5 star boutique hotel in Valletta.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;The role&lt;/p&gt;
&lt;p&gt;Check guests in and out&lt;/p&gt;
&lt;p&gt;Answer enquiries by phone, email and in person&lt;/p&gt;
&lt;p&gt;Arrange reservations, transport and other guest requests&lt;/p&gt;
&lt;p&gt;Welcome guests, open the door and help with luggage when necessary&lt;/p&gt;
&lt;p&gt;Look after guest records, billing and payments on our hotel system&lt;/p&gt;
&lt;p&gt;Keep reception neat and welcoming&lt;/p&gt;
&lt;p&gt;Work closely with housekeeping and butlers&lt;/p&gt;
&lt;p&gt;Prepare daily reports and help with admin&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;What we are looking for&lt;/p&gt;
&lt;p&gt;Previous experience in hotel reception or high end customer service is preferred&lt;/p&gt;
&lt;p&gt;Excellent spoken and written English&lt;/p&gt;
&lt;p&gt;Experience with Opera is an advantage&lt;/p&gt;
&lt;p&gt;Attention to detail and a professional, welcoming manner&lt;/p&gt;
&lt;p&gt;Able to stay calm and organised when it is busy&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;How to apply&lt;/p&gt;
&lt;p&gt;Send your CV to info@cntrconsultants.com with &quot;Receptionist&quot; in the subject line. Only shortlisted candidates will be contacted.&lt;/p&gt;

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