Elmo Insurance Agency Limited was formed in 1981 following the merging of interests between the General Agencies of the Sun Insurance Office Ltd, the London Assurance and the Alliance Assurance Co. Ltd. C&amp;H Bartoli Limited and Cassar &amp; Cooper Holdings Limited had represented the companies comprising the Sun Alliance &amp; London for many years – in fact, the first appointment dates back to 1939.
When Royal International Insurance Holdings Ltd was merged with Sun Alliance &amp; London Insurance plc, Elmo Insurance Agency Ltd became their General Agent in Malta. However, because of global-strategic reasons, Royal &amp; Sun Alliance (RSA) decided to withdraw from Malta and their portfolio of insurance risks was successfully transferred to Elmo Insurance Limited on 1st May 2004.
Elmo Insurance Ltd is licensed to underwrite all classes of non-life business, including health insurance.
Operations
We offer a wide range of general insurance business and health insurance products from our Head Office in Ta' Xbiex and throughout our well-supported Branch and Tied Insurance Intermediary network around Malta and Gozo. In addition, we have strong partnerships with Insurance Brokers based in Malta, Swiss Re and other global reinsurers as well as with RSA Global, Allianz Global and QBE Global.
Insurance Business
Our customers benefit from an extensive product selection in all business and personal lines insurance.
We strive to create long-term value for all of our stakeholders through strong business fundamentals and being consistent with our mission and core values.
Our People
We understand that we can only achieve results through the collective capacity of our people and that is why we embrace leadership and talent. The company currently employs over 100 people. Among them are a substantial number of fellows and associates of the Chartered Insurance Institute of London and others have business, financial, IT, legal and marketing qualifications.
We focus our human resources strategy and initiatives on being the employer of choice and our goal is to effectively support our staff through various development programmes and other career enhancing opportunities.

Elmo Insurance Limited

Life insurance

Professional training

Health insurance

Employee discounts

Wellness programs

&lt;p&gt;Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and people are fully met, and that the company contributes to the economy and insurance market in Malta.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Are you an experienced insurance professional who enjoys working independently, building strong customer relationships and taking ownership of results?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for a &lt;strong&gt;Branch Manager&lt;/strong&gt; to take responsibility for the day-to-day running and performance of one of our branches. This is a hands-on role suited to someone who is customer-focused, commercially minded and confident managing the full range of branch activities independently.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Take ownership of the day-to-day running and overall performance of the branch.&lt;/p&gt;
&lt;p&gt;· Deliver an excellent and personalised service, advising customers on insurance products and solutions that meet their needs.&lt;/p&gt;
&lt;p&gt;· Drive sales and business growth by identifying new opportunities and promoting and cross-selling the Company’s products.&lt;/p&gt;
&lt;p&gt;· Build and maintain strong relationships with existing customers while actively developing new business.&lt;/p&gt;
&lt;p&gt;· Issue policies, quotations and renewals, and support customers throughout the claims process.&lt;/p&gt;
&lt;p&gt;· Ensure all documentation and branch activities are handled accurately and in line with regulatory requirements, internal procedures and quality standards.&lt;/p&gt;
&lt;p&gt;· Monitor branch performance and contribute to sales forecasts and business planning.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We’re Looking For&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for someone who:&lt;/p&gt;
&lt;p&gt;· Holds a recognised insurance qualification.&lt;/p&gt;
&lt;p&gt;· Has a minimum of five years’ experience within the insurance industry.&lt;/p&gt;
&lt;p&gt;· Is comfortable working independently.&lt;/p&gt;
&lt;p&gt;· Has a strong sense of responsibility, accountability and initiative.&lt;/p&gt;
&lt;p&gt;· Is commercially minded, with a proactive approach to sales and business development.&lt;/p&gt;
&lt;p&gt;· Has excellent customer service and relationship-building skills.&lt;/p&gt;
&lt;p&gt;· Is organised, dependable and able to manage competing priorities effectively.&lt;/p&gt;
&lt;p&gt;· Communicates confidently and professionally with different types of customers.&lt;/p&gt;
&lt;p&gt;· Has excellent communication skills in both Maltese and English.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What Do We Offer?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· A supportive and people-focused working environment.&lt;/p&gt;
&lt;p&gt;· Opportunities for professional growth, learning and career development.&lt;/p&gt;
&lt;p&gt;· The autonomy and trust to take ownership of your branch.&lt;/p&gt;
&lt;p&gt;· Summer reduced hours.&lt;/p&gt;
&lt;p&gt;· A collaborative and familial company culture.&lt;/p&gt;
&lt;p&gt;· The opportunity to play a direct role in growing the business and strengthening our relationship with customers.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Ready to take ownership of your next opportunity? Apply today and be part of our success story!&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Elmo Insurance Limited (C-3500) is registered in Malta. Authorised to carry on general insurance business in terms of the Insurance Business Act (Chapter 403 of the Laws of Malta) and regulated by the Malta Financial Services Authority.&lt;/p&gt;

English

Maltese

Branch Manager

&lt;p&gt;Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers and people are fully met, and that the company contributes to the economy and insurance market in Malta.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Are you customer-focused, organised and ready to build your career in insurance?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for a &lt;strong&gt;Motor Claims Officer&lt;/strong&gt; to join our team and support customers throughout the motor claims process. This is a varied role where you’ll handle claims from initial notification through to settlement, working with customers and colleagues to ensure each claim is managed efficiently and professionally.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Handle and process motor claims, ensuring all required information and documentation is accurately recorded.&lt;/p&gt;
&lt;p&gt;· Guide customers through the claims process, providing clear and timely updates on the progress of their claim.&lt;/p&gt;
&lt;p&gt;· Process surveys, bills and other documentation relating to motor claims.&lt;/p&gt;
&lt;p&gt;· Work closely with colleagues to assess liability and support the fair and efficient settlement of claims.&lt;/p&gt;
&lt;p&gt;· Ensure claims are handled in line with legal and regulatory requirements, internal procedures and the Company’s customer service standards.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We’re Looking For&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for someone who:&lt;/p&gt;
&lt;p&gt;· Has an advanced level of education.&lt;/p&gt;
&lt;p&gt;· Is responsible, accountable and takes ownership of their work.&lt;/p&gt;
&lt;p&gt;· Has excellent customer service and communication skills.&lt;/p&gt;
&lt;p&gt;· Is organised, attentive to detail and able to manage multiple claims and priorities.&lt;/p&gt;
&lt;p&gt;· Communicates confidently and effectively in both Maltese and English.&lt;/p&gt;
&lt;p&gt;· Previous experience within the local insurance industry and/or knowledge of the automotive sector would be considered an asset.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What Do We Offer?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Comprehensive training to help you develop and succeed in the role.&lt;/p&gt;
&lt;p&gt;· A supportive, collaborative and people-focused working environment.&lt;/p&gt;
&lt;p&gt;· Career development and continuous learning opportunities.&lt;/p&gt;
&lt;p&gt;· Reduced summer working hours.&lt;/p&gt;
&lt;p&gt;· Staff discounts and other employee wellness benefits.&lt;/p&gt;
&lt;p&gt;· The opportunity to build your career within a financially strong and established insurance company.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Ready to take the next step in your career? Apply today and be part of our success story!&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Elmo Insurance Limited (C-3500) is registered in Malta. Authorised to carry on general insurance business in terms of the Insurance Business Act (Chapter 403 of the Laws of Malta) and regulated by the Malta Financial Services Authority.&lt;/p&gt;

Motor Claims Officer

&lt;p&gt;Elmo Insurance is a respected company linked to global and financially strong reinsurers. Through a commitment to financial strength, quality underwriting and products, experienced and qualified professionals, and a personalised service, we will ensure that the expectations of our shareholders, reinsurers, customers, and people are fully met, and that the company contributes to the economy and insurance market in Malta.&lt;/p&gt;
&lt;p&gt;We are seeking a customer-focused and professional individual to join our front-desk team as a Customer Experience Officer at our Head Office in Ta’ Xbiex. As the first point of contact for our company, you will play a crucial role in delivering a seamless, welcoming, and supportive experience to clients and visitors, with an increased focus on digital customer service.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Warmly greet and assist visitors, ensuring a professional and friendly first impression.&lt;/li&gt;
&lt;li&gt;Handle customer queries with care, empathy, and accuracy across digital channels including email, chat, and internal systems.&lt;/li&gt;
&lt;li&gt;Resolve queries directly whenever possible by using available tools, information, and system access.&lt;/li&gt;
&lt;li&gt;Capture and escalate more complex issues to the appropriate teams, ensuring smooth follow-through and clear updates to customers.&lt;/li&gt;
&lt;li&gt;Maintain an organised and welcoming reception area that reflects Elmo’s customer-first standards.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We’re Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Excellent communication and interpersonal skills, with a professional and customer-centric attitude.&lt;/li&gt;
&lt;li&gt;A minimum of an A-Level standard of education.&lt;/li&gt;
&lt;li&gt;Insurance-related qualifications or experience are considered a strong asset.&lt;/li&gt;
&lt;li&gt;Fluency in both written and spoken English and Maltese.&lt;/li&gt;
&lt;li&gt;Proficiency in Microsoft Office applications, including Word and Excel.&lt;/li&gt;
&lt;li&gt;Experience in a customer-facing or digital customer service role is considered beneficial.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why Join Us?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This is your opportunity to join a financially secure company that values its employees and has a people-first culture. We offer comprehensive training to help you succeed in your role, along with a supportive, collaborative and high-quality work environment. The right applicant will be offered career development and learning opportunities as well as a number of employee wellness benefits, including reduced summer working hours and staff discounts.&lt;/p&gt;
&lt;p&gt;Apply today and take the next step in your career!&lt;/p&gt;

There Are No Job Openings at Elmo Insurance Limited At The Moment