Privately Held

We are a purpose-driven organisation that values our One Team culture, which emphasises collaboration and working together towards our common goals. Our People and our customers are our top priority, and we are dedicated to providing them with exceptional service and support.
As a stable, growing organisation, we care deeply about our People and strive to create a positive, supportive work environment where everyone can thrive. Our Purpose &amp; Values guide everything we do, and we are committed to becoming Better Every Day.
We are proud to be a telecommunications company at the heart of technology, and we follow all the latest trends to ensure we stay ahead of the curve. We constantly look for innovative ways to improve our products and services as our industry evolves, driven by our unwavering commitment and passion to meet our customers’ needs.
Guided by our EVP, To Work With Heart, Innovate &amp; Grow – Better Every Day Starts With YOU!, we empower our People to bring passion, creativity, and a growth mindset to everything they do.
We offer unique benefits and perks that set us apart from other companies in our industry. Our amazing team is passionate, talented, and dedicated to making a difference in the world. We are excited about what we offer, and we hope you are too!

Technology and Internet

Telecommunications

English

Maltese

GO plc

Relocation support

Work permit costs

Professional training

Subsidized meals

Health insurance

Employee discounts

Wellness programs

&lt;p&gt;&lt;strong&gt;Put your ability to work.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for a Stores Supervisor to oversee our warehouse operations. In the role, you’ll receive and check incoming stock and make sure our branches get their orders on time. You’ll also lead stock takes and sort out any discrepancies at the source. Working with our procurement team, you’ll plan the warehouse space so there’s always room for what’s coming in.&lt;/p&gt;
&lt;p&gt;You’ll do well in this role if you’re organised, a clear communicator and confident working independently once trained. No two days are the same, so you’ll handle a mix of tasks, solve problems as they come up, and build strong relationships with our teams and suppliers.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Does this sound like you? Here’s what you need to have to match our requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;At least 1 year of experience in a logistics environment&lt;/li&gt;
&lt;li&gt;A good level of computer literacy&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills&lt;/li&gt;
&lt;li&gt;Be an effective team player&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;This is how you can hit a few more plus points for this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Hold a qualification in logistics, supply chain or management&lt;/li&gt;
&lt;li&gt;Ability to operate a forklift&lt;/li&gt;
&lt;li&gt;Possess a driving license&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;If this describes you, here’s a glimpse of what you will be doing in this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Handling of incoming orders and verification of product receipts&lt;/li&gt;
&lt;li&gt;Attending to stock orders from the various internal clients&lt;/li&gt;
&lt;li&gt;Managing the stocktaking function within the warehouse&lt;/li&gt;
&lt;li&gt;Proper shelving space planning&lt;/li&gt;
&lt;li&gt;Participate in stock planning meetings in order to forecast demand&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;No more bills! Free UNLIMITED GO services for your home and mobile&lt;/li&gt;
&lt;li&gt;Four weeks paid Family Nurturing Leave for all second parents&lt;/li&gt;
&lt;li&gt;Private Hospital Health Insurance, to protect you from unexpected, high medical costs&lt;/li&gt;
&lt;li&gt;A budget to spend on your own personal and/or professional development&lt;/li&gt;
&lt;li&gt;Mental wellbeing support in partnership with Richmond Foundation&lt;/li&gt;
&lt;li&gt;In-house canteen serving delicious breakfasts, meals and snacks&lt;/li&gt;
&lt;li&gt;A budget dedicated to your children’s summer school costs&lt;/li&gt;
&lt;li&gt;Generous relocation package as well as any assistance needed for your smooth transition to Malta&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;And more!...&lt;/strong&gt;&lt;/p&gt;

Stores Supervisor

&lt;h2&gt;Job Description&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Overview&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Keep Things Cool with Us!&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As our HVAC Technician, you’ll be the mastermind behind the comfort of our spaces. From keeping the air perfectly chilled to making sure everything runs smoothly behind the scenes, you’ll maintain, repair, and optimise our cooling, ventilation, and air-conditioning systems.&lt;/p&gt;
&lt;p&gt;You’ll work hands-on with chillers, VRFs, CCUs, and split units, making sure they’re energy-efficient, reliable, and fully compliant with safety standards. Your days will include preventive maintenance, troubleshooting tricky faults, coordinating and supervising contractors, and ensuring our HVAC systems are always ready to support business continuity.&lt;/p&gt;
&lt;p&gt;If you enjoy solving problems, taking pride in well-run systems, and being the reason everyone stays cool and comfortable, this role is for you!&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Does this sound like you? Here’s what you need to have to match our requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum 2 years in a technical role involving HVAC installations or maintenance.&lt;/li&gt;
&lt;li&gt;Certification or training in refrigeration and air-conditioning.&lt;/li&gt;
&lt;li&gt;Valid driving license.&lt;/li&gt;
&lt;li&gt;Demonstrated experience in HVAC maintenance, fault finding, and system installations.&lt;/li&gt;
&lt;li&gt;Familiarity with CCUs, Chillers, VRFs, and climate control systems.&lt;/li&gt;
&lt;li&gt;Ability to interpret technical schematics, layouts, and commissioning reports.&lt;/li&gt;
&lt;li&gt;Strong problem-solving skills and ability to diagnose HVAC issues effectively.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;This is how you can hit a few more plus points for this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;MCAST or technical institute qualification (MQF Level 3 Diploma) in Heating, Ventilation &amp;amp; Air-Conditioning.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;If this describes you, then this is a glimpse of what you&#039;ll be doing:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Carry out inspections, installations, repairs, and preventive maintenance on HVAC systems, including CCUs, chillers, VRFs, and split units.&lt;/li&gt;
&lt;li&gt;Diagnose and resolve HVAC-related issues efficiently, ensuring comfort and operational continuity.&lt;/li&gt;
&lt;li&gt;Conduct regular system testing to verify compliance with performance and safety standards.&lt;/li&gt;
&lt;li&gt;Assist in surveying facilities and HVAC systems, reporting deficiencies or risks to superiors.&lt;/li&gt;
&lt;li&gt;Assist in surveying facilities and electrical systems, reporting any deficiencies or risks to superiors.&lt;/li&gt;
&lt;li&gt;Maintain accurate records of maintenance, inspections, and repairs carried out.&lt;/li&gt;
&lt;li&gt;Supervise contractors during HVAC works, ensuring adherence to policies, procedures, and health and safety standards.&lt;/li&gt;
&lt;li&gt;Prepare tools, materials, and documentation required for assigned tasks.&lt;/li&gt;
&lt;li&gt;Participate in the on-call roster and respond to emergency requests.&lt;/li&gt;
&lt;li&gt;Perform any other duties as assigned by superiors, including ad-hoc assignments.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;No more bills! Free UNLIMITED GO services for your home and mobile&lt;/li&gt;
&lt;li&gt;Four weeks paid Family Nurturing Leave for all second parents&lt;/li&gt;
&lt;li&gt;Private Hospital Health Insurance, to protect you from unexpected, high medical costs&lt;/li&gt;
&lt;li&gt;A budget to spend on your own personal and/or professional development&lt;/li&gt;
&lt;li&gt;Mental wellbeing support in partnership with Richmond Foundation&lt;/li&gt;
&lt;li&gt;A budget dedicated to your children’s summer school costs&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;… and more&lt;/p&gt;

HVAC Technician

&lt;p&gt;&lt;strong&gt;Bring your skills to life&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Are you hands-on and ready for your next challenge?&lt;/p&gt;
&lt;p&gt;As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their best. From fixing and maintaining everyday essentials to tackling a variety of practical tasks, no two days will be the same. You’ll take care of general maintenance and repairs across our sites — including carpentry, plumbing, painting, furniture fixes, and small technical jobs — while also lending a hand with equipment installations and supporting specialised technicians when needed.&lt;/p&gt;
&lt;p&gt;If you enjoy variety, rolling up your sleeves, and making a real impact, this role has your name on it.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Does this sound like you? Here’s what you need to have to match our requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum 2 years’ experience in a maintenance or general repair role.&lt;/li&gt;
&lt;li&gt;Secondary level of education.&lt;/li&gt;
&lt;li&gt;Valid driving licence&lt;/li&gt;
&lt;li&gt;Ability to perform a variety of minor maintenance tasks safely and effectively.&lt;/li&gt;
&lt;li&gt;Basic understanding of building systems and workplace safety practices.&lt;/li&gt;
&lt;li&gt;Ability to use hand tools, power tools, and maintenance equipment.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;This is how you can hit a few more plus points for this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Vocational training or certification in general maintenance or a trade (e.g., carpentry, plumbing, mechanical) will be considered an asset.&lt;/li&gt;
&lt;li&gt;Experience in building services, basic carpentry, or plumbing tasks preferred.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;If this describes you, then this is a glimpse of what you&#039;ll be doing:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Perform general maintenance and repair tasks including carpentry, painting, plumbing, and minor electrical works.&lt;/li&gt;
&lt;li&gt;Carry out preventive maintenance checks on building facilities, equipment, and furnishings.&lt;/li&gt;
&lt;li&gt;Assist in moving, setting up, or installing furniture and equipment across company sites.&lt;/li&gt;
&lt;li&gt;Respond to maintenance requests in a timely and professional manner.&lt;/li&gt;
&lt;li&gt;Support team members when required, including preparation of tools and work areas.&lt;/li&gt;
&lt;li&gt;Report any hazards, damages, or urgent maintenance issues to the Facilities Manager.&lt;/li&gt;
&lt;li&gt;Maintain records of completed maintenance tasks and report follow-up actions.&lt;/li&gt;
&lt;li&gt;Ensure all work is carried out in compliance with company safety standards and procedures.&lt;/li&gt;
&lt;li&gt;Perform other duties and ad-hoc assignments as may be required by the Facilities Manager.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;No more bills! Free UNLIMITED GO services for your home and mobile&lt;/li&gt;
&lt;li&gt;Four weeks paid Family Nurturing Leave for all second parents&lt;/li&gt;
&lt;li&gt;Private Hospital Health Insurance, to protect you from unexpected, high medical costs&lt;/li&gt;
&lt;li&gt;A budget to spend on your own personal and/or professional development&lt;/li&gt;
&lt;li&gt;Mental wellbeing support in partnership with Richmond Foundation&lt;/li&gt;
&lt;li&gt;A budget dedicated to your children’s summer school costs&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;… and more&lt;/p&gt;

Maintenance Technician

&lt;p&gt;&lt;strong&gt;Be the Spark Behind our Success.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We are seeking a skilled and reliable Electrical Technician to support the ongoing safety, performance, and reliability of our electrical infrastructure. This role involves the installation, maintenance, and repair of a wide range of electrical systems, including distribution boards, wiring, power systems (such as generators, UPS, and DC backup), and other installations. The successful candidate will also be responsible for fault diagnosis, supervising external contractors, and ensuring full compliance with safety regulations and industry standards.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Does this sound like you? Here’s what you need to have to match our requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Being in possession of a valid electrical certification in electrical wirings and fittings (Wireman license A).&lt;/li&gt;
&lt;li&gt;The candidate shall also be required to be willing to complete the Wireman License B;&lt;/li&gt;
&lt;li&gt;Minimum 2 years of experience in a technical role involving electrical installations or maintenance.&lt;/li&gt;
&lt;li&gt;Ability to interpret technical schematics, layouts, and commissioning reports.&lt;/li&gt;
&lt;li&gt;Demonstrated experience in electrical maintenance, fault finding, and system installations.&lt;/li&gt;
&lt;li&gt;Excellent Team Player and eager to keep on learning throughout his/her career;&lt;/li&gt;
&lt;li&gt;Strong problem-solving skills;&lt;/li&gt;
&lt;li&gt;Must be able to work on your own initiative, with minimal supervision;&lt;/li&gt;
&lt;li&gt;Candidate must possess a valid driving licence&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Here’s how you can hit a few plus points for this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Being in possession of an MCAST or technical institute MQF level 4 qualification (Diploma) in Mechanical/Electrical Engineering or equivalent will be considered as an asset&lt;/li&gt;
&lt;li&gt;Being in possession of Wireman License B&lt;/li&gt;
&lt;li&gt;Demonstrated experience on Air-conditioning and electrical systems&lt;/li&gt;
&lt;li&gt;Basic understanding of access control, security and fire systems;&lt;/li&gt;
&lt;li&gt;Fluency in Maltese &amp;amp; English.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;If this describes you, here’s a glimpse of what you will be doing in this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Carry out inspections, installations, repairs, and preventive maintenance on electrical systems and equipment.&lt;/li&gt;
&lt;li&gt;Diagnose and resolve electrical issues in a timely manner to minimise downtime.&lt;/li&gt;
&lt;li&gt;Support the maintenance of Generators, UPS systems, DC backup systems, and distribution networks.&lt;/li&gt;
&lt;li&gt;Ensure electrical systems comply with health and safety standards and statutory regulations.&lt;/li&gt;
&lt;li&gt;Assist in surveying facilities and electrical systems, reporting any deficiencies or risks to superiors.&lt;/li&gt;
&lt;li&gt;Maintain accurate records of maintenance, inspections, and repairs carried out.&lt;/li&gt;
&lt;li&gt;Supervise contractors during electrical works, ensuring adherence to policies, procedures, and health and safety standards&lt;/li&gt;
&lt;li&gt;Prepare tools, materials, and technical documentation necessary for tasks.&lt;/li&gt;
&lt;li&gt;Participate in the on-call roster and respond to emergency requests.&lt;/li&gt;
&lt;li&gt;Perform any other duties as assigned by superiors, including ad-hoc assignments.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;No more bills! Free UNLIMITED GO services for your home and mobile&lt;/li&gt;
&lt;li&gt;Four weeks paid Family Nurturing Leave for all second parents&lt;/li&gt;
&lt;li&gt;Private Hospital Health Insurance, to protect you from unexpected, high medical costs&lt;/li&gt;
&lt;li&gt;A budget to spend on your own personal and/or professional development&lt;/li&gt;
&lt;li&gt;Mental wellbeing support in partnership with Richmond Foundation&lt;/li&gt;
&lt;li&gt;A budget dedicated to your children’s summer school costs&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;...and more!&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;We&#039;ll recruit as soon as we find our match. Don&#039;t think twice - apply now!&lt;/strong&gt;&lt;/p&gt;

Electrical Technician

&lt;p&gt;&lt;strong&gt;Let the adventure begin.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As a Senior Commercial Support Services Officer, your role ensures smooth and efficient customer service experience by managing orders, data, and service changes while maintaining compliance with company policies. It serves as a key point of contact for customers, internal teams, and third parties, resolving issues promptly and supporting sales initiatives to enhance satisfaction and loyalty.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;It would be essential for you to have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum two years’ experience in customer experience/processing environment.&lt;/li&gt;
&lt;li&gt;Proficient in using Microsoft suite&lt;/li&gt;
&lt;li&gt;Highly proficient in written and spoken Maltese and English&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Here’s how you can hit a few plus points for this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Be an effective team player.&lt;/li&gt;
&lt;li&gt;Keen interest in continuous self-development.&lt;/li&gt;
&lt;li&gt;Be willing to learn.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;If this describes you, then this is a glimpse of what you&#039;ll be required to do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Carry out duties related to a smooth activation process, changes required to existing services, number portability, data inputting, employee and customer related data cleanliness.&lt;/li&gt;
&lt;li&gt;Process GO Energy orders, from lead creation to installation, serve as an interface with GO teams, REWS, customers and other 3rd party entities.&lt;/li&gt;
&lt;li&gt;Support Resellers in their day-to-day operations.&lt;/li&gt;
&lt;li&gt;Manage and update the Master Address Database.&lt;/li&gt;
&lt;li&gt;Ensure compliance with internal policies and regulatory requirements across all customer service activities.&lt;/li&gt;
&lt;li&gt;Manage tasks and case queues in Nitt/Salesforce, according to KPI’s assigned.&lt;/li&gt;
&lt;li&gt;Provide support in sales campaigns and initiatives.&lt;/li&gt;
&lt;li&gt;Handle and resolve escalated customer inquiries and complaints promptly and effectively.&lt;/li&gt;
&lt;li&gt;Ensure the delivery of exceptional customer service by adhering to company standards and protocols.&lt;/li&gt;
&lt;li&gt;Build and maintain strong relationships with key customers and employees to enhance customer satisfaction and loyalty.&lt;/li&gt;
&lt;li&gt;May be assigned different duties in accordance with Group exigencies from time to time.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;&lt;/li&gt;
&lt;li&gt;Flexible working arrangements to suit different needs;&lt;/li&gt;
&lt;li&gt;No more bills! Free UNLIMITED GO services for your home and mobile;&lt;/li&gt;
&lt;li&gt;Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&lt;/li&gt;
&lt;li&gt;A budget to spend on your own personal and/or professional development;&lt;/li&gt;
&lt;li&gt;Four weeks paid Family Nurturing Leave for all second parents;&lt;/li&gt;
&lt;li&gt;In-house canteen serving delicious breakfasts, meals and snacks;&lt;/li&gt;
&lt;li&gt;A budget dedicated to your children’s summer school costs;&lt;/li&gt;
&lt;li&gt;Mental wellbeing support in partnership with Richmond Foundation;&lt;/li&gt;
&lt;li&gt;The opportunity to work from literally anywhere – being able to work from abroad;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;And more!...&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;We&#039;ll recruit as soon as we find our match. Don&#039;t think twice - apply now!&lt;/em&gt;&lt;/p&gt;

Senior Commercial Support Services Officer

&lt;p&gt;&lt;strong&gt;Join the adventure.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Do you have a passion for gadgets and customer satisfaction? Join our Retail team within our Commercial department as a Retail Advisor and see your efforts being rewarded with above-market commission rates.&lt;/p&gt;
&lt;p&gt;Be the first point of contact for our customers when they need product support on all four of GO’s platforms, devices and CPE. This will go hand in hand with the day-to-day responsibilities associated with our retail outlet.&lt;/p&gt;
&lt;p&gt;Our Retail team values a customer-centric approach and ensures, more than anything else, to provide support to our customers in the best way possible. Having a calm, friendly approach and a team-player attitude is very important and will help you succeed in this role.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Does this sound like you? Here’s what you need to have to match our requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Possess a School Leaving Certificate or 1 year of experience in a similar role;&lt;/li&gt;
&lt;li&gt;Good level of computer literacy in the use of standard office automation tools;&lt;/li&gt;
&lt;li&gt;Have a strong command of verbal and written communication in the English language;&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills and be able to respond to customer queries, win customer’s confidence and conduct sales;&lt;/li&gt;
&lt;li&gt;Strong customer-centric approach to service delivery;&lt;/li&gt;
&lt;li&gt;Sharp problem-solving skills;&lt;/li&gt;
&lt;li&gt;Strong team orientation;&lt;/li&gt;
&lt;li&gt;Ability to work with minimal supervision;&lt;/li&gt;
&lt;li&gt;Be enthusiastic, committed and possess a good work ethic;&lt;/li&gt;
&lt;li&gt;Have good organisational skills;&lt;/li&gt;
&lt;li&gt;Be customer-centric and eager to learn about new products and technologies;&lt;/li&gt;
&lt;li&gt;Have a pleasant, friendly, outgoing personality;&lt;/li&gt;
&lt;li&gt;Have a smart and neat appearance;&lt;/li&gt;
&lt;li&gt;Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;&lt;/li&gt;
&lt;li&gt;Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;This is how you can hit a few more plus points for this position:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Have a strong command of verbal and written communication in Maltese and/or Spanish;&lt;/li&gt;
&lt;li&gt;Hold an MQF Level 2 certificate or higher;&lt;/li&gt;
&lt;li&gt;Possess a valid driving licence and have their own transport.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;If this describes you, then this is a glimpse of what you&#039;ll be doing:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Offer second-level support on all of GO’s platforms, devices and CPE, to end consumer &amp;amp; business customers;&lt;/li&gt;
&lt;li&gt;Provide reports pertaining to returned/faulty devices as well as action taken;&lt;/li&gt;
&lt;li&gt;Ensure that all matters and devices originating from/to the Retail channel in coordination with the Service Centre back office, are dealt with in a satisfactory manner;&lt;/li&gt;
&lt;li&gt;Day-to-day handling of sales enquiries of the Company&#039;s products;&lt;/li&gt;
&lt;li&gt;Work to achieve and exceed sales targets for the range of GO&#039;s products and services in line with the Company&#039;s business plans and policies;&lt;/li&gt;
&lt;li&gt;Handle client accounts using the Company&#039;s POS, billing and customer care systems, dealing with cash and cheque receipts;&lt;/li&gt;
&lt;li&gt;Provide assistance and a level of technical support to customers over the counter and on the phone;&lt;/li&gt;
&lt;li&gt;Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;&lt;/li&gt;
&lt;li&gt;Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;&lt;/li&gt;
&lt;li&gt;Ensure that all customer queries and complaints are attended to and resolved according to the Company&#039;s service levels;&lt;/li&gt;
&lt;li&gt;Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company&#039;s mission and policies;&lt;/li&gt;
&lt;li&gt;Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;&lt;/li&gt;
&lt;li&gt;Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company&#039;s products and services;&lt;/li&gt;
&lt;li&gt;Market, promote and sell the Company&#039;s products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you? Joining our team comes with a lot of benefits!&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Here’s a glimpse of what we’ll offer you for being brilliant:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Excellent commission reward scheme&lt;/li&gt;
&lt;li&gt;No more bills! Free UNLIMITED GO services for your home and mobile&lt;/li&gt;
&lt;li&gt;Four weeks paid birth leave for all non-birthing parents&lt;/li&gt;
&lt;li&gt;Private Hospital Health Insurance, to protect you from unexpected, high medical costs&lt;/li&gt;
&lt;li&gt;A budget to spend on your own personal and/or professional development&lt;/li&gt;
&lt;li&gt;Therapy sessions to support your needs in collaboration with Richmond Foundation&lt;/li&gt;
&lt;li&gt;A budget dedicated to your children’s summer school costs&lt;/li&gt;
&lt;li&gt;And more…&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;We&#039;ll recruit as soon as we find our match. Don&#039;t think twice - apply now&lt;/strong&gt;&lt;/p&gt;

There Are No Job Openings at GO plc At The Moment