Transport and Logistics

Shipping, Transport & Logistics

English

Malta Public Transport

Health insurance

Flexible working hours

Employee discounts

&lt;p&gt;&lt;strong&gt;Main Responsibilities include but are not limited to:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Be knowledgeable of Malta Public Transport fares.&lt;/p&gt;
&lt;p&gt;• Sell all available fares and credit top ups from the various sales outlets.&lt;/p&gt;
&lt;p&gt;• Handle cash, applications, top ups and close out sales at the end of each working shift according to current reconciliation Sales Policy.&lt;/p&gt;
&lt;p&gt;• Maintain self-organization on stocks and any other materials required to perform duties effectively.&lt;/p&gt;
&lt;p&gt;• Answer customers’ questions and increase customer satisfaction.&lt;/p&gt;
&lt;p&gt;• Effectively communicate our policies to customers and ensure this knowledge is current and accurate according to the Company’s revisions and updates.&lt;/p&gt;
&lt;p&gt;• Project a safe and welcoming attitude towards customers.&lt;/p&gt;
&lt;p&gt;• Reports to the Sales Manager and the Commercial Department.&lt;/p&gt;
&lt;p&gt;• Daily direct contact with customers from all over the world.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Be knowledgeable of Malta Public Transport fares.&lt;/p&gt;
&lt;p&gt;• Strong team player with flexibility to adapt to changes.&lt;/p&gt;
&lt;p&gt;• Positive and energetic attitude.&lt;/p&gt;
&lt;p&gt;• Excellent problem-solving skills.&lt;/p&gt;
&lt;p&gt;• Well-organized with the ability to achieve sales targets.&lt;/p&gt;
&lt;p&gt;• Self-motivated and capable of working independently.&lt;/p&gt;
&lt;p&gt;• Minimum of 3 O levels: Mathematics, English and Maltese.&lt;/p&gt;
&lt;p&gt;• Be proficient verbally and written in both, English and Maltese.&lt;/p&gt;
&lt;p&gt;• Preferably a year of experience in sales or a similar position in the service industry.&lt;/p&gt;

Maltese

Sales Agent

&lt;p&gt;Malta Public Transport is looking for a motivated Team Leader to join our Customer Care. This role is key to ensuring the smooth day-to-day operations of the contact centre, supporting both the team and customers. If you’re passionate about delivering excellent service, coaching others, and thrive in a dynamic, customer-focused environment, this is the ideal opportunity for you!&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Main Responsibilities include but are not limited to:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Handling of customers’ calls, messages and queries across different communication channels as needed.&lt;/p&gt;
&lt;p&gt;• Handle customer complaints, including escalated cases from ministries, public authorities, the Managing Director, or Transport Malta.&lt;/p&gt;
&lt;p&gt;• Provide coaching, training, and ongoing development support to Customer Care agents.&lt;/p&gt;
&lt;p&gt;• Conduct monthly quality checks by reviewing and grading calls and emails.&lt;/p&gt;
&lt;p&gt;• Deliver real-time feedback through speed coaching to improve performance.&lt;/p&gt;
&lt;p&gt;• Prepare and manage shift rosters for the Customer Care team.&lt;/p&gt;
&lt;p&gt;• Preparing shift rosters for the customer care agents.&lt;/p&gt;
&lt;p&gt;• Oversee team attendance, including managing leave, absenteeism, and break schedules.&lt;/p&gt;
&lt;p&gt;• Address and resolve issues raised by agents, providing guidance and support.&lt;/p&gt;
&lt;p&gt;• Work on a rotating shift basis as required.&lt;/p&gt;
&lt;p&gt;• Any other duties related to the job position that may be required depending on the exigencies of the business at the time.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Ordinary level of education in Maltese and English, and preferably in Mathematics.&lt;/p&gt;
&lt;p&gt;• 1 year` work experience as a Customer Care Agent at MPT will be preferred.&lt;/p&gt;
&lt;p&gt;• Demonstrates confidence in decision-making and leading a team.&lt;/p&gt;
&lt;p&gt;• Skilled in supporting and developing others to reach their potential.&lt;/p&gt;
&lt;p&gt;• Proven ability to manage and motivate team members effectively.&lt;/p&gt;
&lt;p&gt;• Strong attention to detail with a focus on accuracy and quality.&lt;/p&gt;
&lt;p&gt;• Able to analyse problems and identify practical, effective solutions.&lt;/p&gt;
&lt;p&gt;• Self-motivated with a proactive approach to daily tasks and challenges.&lt;/p&gt;
&lt;p&gt;• Proficient in the use of Microsoft Office applications.&lt;/p&gt;
&lt;p&gt;• Well-developed coaching, time management, and organisational skills.&lt;/p&gt;
&lt;p&gt;• Customer-focused mindset with the ability to think creatively and go the extra mile.&lt;/p&gt;

Team Leader Customer Care

&lt;p&gt;&lt;strong&gt;Main Responsibilities include but are not limited to:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Acting as a point of contact for all enquiries and requests relating to or submitted to the Compliance Department.&lt;/p&gt;
&lt;p&gt;• Managing and addressing communication received by the Department and following up as necessary.&lt;/p&gt;
&lt;p&gt;• Maintaining, organising, modifying and updating files, records and systems pertaining to or used by the Department.&lt;/p&gt;
&lt;p&gt;• Liaising with external stakeholders on behalf of the Department, particularly the Executive Police, Transport Malta and LESA.&lt;/p&gt;
&lt;p&gt;• Completing policy forms and other documentation as required.&lt;/p&gt;
&lt;p&gt;• Managing administrative processes related to contraventions and traffic fines.&lt;/p&gt;
&lt;p&gt;• Providing day-to-day administrative support to the Compliance Department.&lt;/p&gt;
&lt;p&gt;• Assisting the Department in meeting its operational and administrative requirements.&lt;/p&gt;
&lt;p&gt;• Carrying out duties assigned by the Head of Compliance and the Compliance Manager.&lt;/p&gt;
&lt;p&gt;• Any other duties related to the job position that may be required depending on the exigencies of the business at the time.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Ordinary Level standard of education. ECDL qualification or equivalent computer literacy certification.&lt;/p&gt;
&lt;p&gt;• Strong verbal and written communication skills in English.&lt;/p&gt;
&lt;p&gt;• Proficient use of Microsoft Office applications, particularly MS Excel and MS Word.&lt;/p&gt;
&lt;p&gt;• Strong administrative and organisational skills.&lt;/p&gt;
&lt;p&gt;• High level of attention to detail and ability to maintain accurate records.&lt;/p&gt;
&lt;p&gt;• Ability to manage multiple tasks, prioritise workload and meet deadlines.&lt;/p&gt;
&lt;p&gt;• Professional approach when dealing with confidential information and external stakeholders.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The following will be considered an asset:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Experience in a similar administrative role.&lt;/p&gt;
&lt;p&gt;• Ability to speak and understand Maltese.&lt;/p&gt;
&lt;p&gt;• Experience liaising with public authorities or regulatory entities.&lt;/p&gt;

Administrative Assistant

&lt;p&gt;&lt;strong&gt;Main Responsibilities include but are not limited to:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Assisting the Legal team in its day-to-day legal tasks.&lt;/p&gt;
&lt;p&gt;• Carrying out legal research on legislation, regulations, and case law as required.&lt;/p&gt;
&lt;p&gt;• Following developments in legislation and analysing new laws and judicial decisions.&lt;/p&gt;
&lt;p&gt;• Preparing legal documentation and assisting in the review of agreements and contracts.&lt;/p&gt;
&lt;p&gt;• Communicating with various departments and stakeholders across the business.&lt;/p&gt;
&lt;p&gt;• Maintaining and organising legal files and documentation.&lt;/p&gt;
&lt;p&gt;• Assisting in ensuring that legal records and filing systems remain accurate and up to date.&lt;/p&gt;
&lt;p&gt;• Developing knowledge and expertise in transport, employment, commercial, competition, and corporate law matters.&lt;/p&gt;
&lt;p&gt;• Supporting the Legal team in projects and initiatives as required.&lt;/p&gt;
&lt;p&gt;• Any other duties related to the job position that may be required depending on the exigencies of the business at the time.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Completed first year of a Law course.&lt;/p&gt;
&lt;p&gt;• Basic office management knowledge.&lt;/p&gt;
&lt;p&gt;• Good written and verbal communication skills in both Maltese and English.&lt;/p&gt;
&lt;p&gt;• Strong attention to detail and ability to work accurately.&lt;/p&gt;
&lt;p&gt;• Good organisational and time management skills.&lt;/p&gt;
&lt;p&gt;• Ability to adapt to changing priorities and work effectively in a professional environment.&lt;/p&gt;
&lt;p&gt;• Strong legal research and analytical abilities.&lt;/p&gt;
&lt;p&gt;• Good legal writing and communication skills. Proficiency in Microsoft Office applications.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The following will be considered an asset:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Previous internship or work experience in a legal or administrative environment.&lt;/p&gt;
&lt;p&gt;• Interest in transport, employment, commercial, competition, or corporate law.&lt;/p&gt;
&lt;p&gt;• Familiarity with legal research tools and databases.&lt;/p&gt;

Legal Intern

&lt;p&gt;&lt;strong&gt;Main Responsibilities include but are not limited to:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Cleaning of workspaces, common areas, offices, hallways, rest rooms, and any other areas as per cleaning schedule.&lt;/p&gt;
&lt;p&gt;• Emptying of trash bins and ensuring that the garbage bags are appropriately separated into recyclable and non-recyclable bins.&lt;/p&gt;
&lt;p&gt;• Ensuring adequate stock levels are maintained, including cleaning supplies, refreshments, and any other items which may be required.&lt;/p&gt;
&lt;p&gt;• Responsible for reporting repairs and replacements encountered when executing daily tasks.&lt;/p&gt;
&lt;p&gt;• Assisting other departments when needed to ensure optimum service to visitors.&lt;/p&gt;
&lt;p&gt;• Any other duties related to the job position that may be required depending on the exigencies of the business at the time.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• School leaving certificate.&lt;/p&gt;
&lt;p&gt;• Previous experience in a similar position will be considered an asset.&lt;/p&gt;
&lt;p&gt;• Knowledge of health &amp;amp; Safety Standards and the ability to handle cleaning chemicals safely.&lt;/p&gt;
&lt;p&gt;• Attention to detail.&lt;/p&gt;
&lt;p&gt;• Good communication skills, both written &amp;amp; oral.&lt;/p&gt;
&lt;p&gt;• Ability to work in a team as well as on own initiative.&lt;/p&gt;
&lt;p&gt;• Ability to adapt to and work effectively in diverse environments.&lt;/p&gt;
&lt;p&gt;• Ability to handle social interactions effectively.&lt;/p&gt;

Office Attendant

&lt;p&gt;&lt;strong&gt;Main Responsibilities include but are not limited to:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Preparing weekly and monthly revenue reports and supporting revenue analysis.&lt;/p&gt;
&lt;p&gt;• Monitoring electronic payment transactions, card payments, online sales, and other revenue streams.&lt;/p&gt;
&lt;p&gt;• Reconciling revenue data between operational and accounting systems.&lt;/p&gt;
&lt;p&gt;• Identifying revenue variances, trends, anomalies, and potential revenue leakages.&lt;/p&gt;
&lt;p&gt;• Collaborating with different departments to improve revenue reporting and data accuracy.&lt;/p&gt;
&lt;p&gt;• Recording and processing journal entries accurately and in a timely manner.&lt;/p&gt;
&lt;p&gt;• Performing bank, revenue, and balance sheet reconciliations.&lt;/p&gt;
&lt;p&gt;• Maintaining fixed asset records and supporting depreciation schedules.&lt;/p&gt;
&lt;p&gt;• Assisting with month-end and year-end closing processes.&lt;/p&gt;
&lt;p&gt;• Supporting the preparation of financial statements and audit activities.&lt;/p&gt;
&lt;p&gt;• Performing any other duties related to the role as may be required by the business.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Diploma in Finance, Accounting, or a related field, or currently pursuing a Bachelor’s Degree in Finance, Accounting, or a related discipline.&lt;/p&gt;
&lt;p&gt;• At least 2 years’ experience in a similar role.&lt;/p&gt;
&lt;p&gt;• Strong attention to detail and accuracy when handling financial data and reports.&lt;/p&gt;
&lt;p&gt;• Ability to work collaboratively within a team and across different departments.&lt;/p&gt;
&lt;p&gt;• Good organisational skills and a proactive approach to meeting deadlines.&lt;/p&gt;
&lt;p&gt;• Proficient in Microsoft Office applications, particularly Excel.&lt;/p&gt;
&lt;p&gt;• Sound knowledge of accounting principles and procedures.&lt;/p&gt;
&lt;p&gt;• Strong written communication skills in English.&lt;/p&gt;

Junior Revenue & Accounts Analyst

Professional training

&lt;p&gt;Malta Public Transport is currently seeking Part-Time Bus Drivers to join our Operations team in Malta.&lt;/p&gt;
&lt;p&gt;If you are a professional driver looking for flexible working hours, we would like to hear from you.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Guaranteed 16 to 30 hours of work per week&lt;/li&gt;
&lt;li&gt;Flexible schedules based on your availability and requirements&lt;/li&gt;
&lt;li&gt;Weekend-only availability will also be considered&lt;/li&gt;
&lt;li&gt;Competitive remuneration package&lt;/li&gt;
&lt;li&gt;Familiarisation and support on routes and operational procedures provided&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Operate buses safely and professionally in accordance with traffic regulations and company procedures&lt;/li&gt;
&lt;li&gt;Follow assigned routes and timetables&lt;/li&gt;
&lt;li&gt;Assist passengers in a courteous and professional manner&lt;/li&gt;
&lt;li&gt;Ensure passenger and road-user safety at all times&lt;/li&gt;
&lt;li&gt;Conduct routine vehicle checks and report any defects or incidents&lt;/li&gt;
&lt;li&gt;Communicate effectively with the Control Room and Operations team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Must already be residing in Malta&lt;/li&gt;
&lt;li&gt;Must be in possession of a valid Category D Driving Licence&lt;/li&gt;
&lt;li&gt;Valid CPC/TAG certification&lt;/li&gt;
&lt;li&gt;Basic communication skills in English or Maltese&lt;/li&gt;
&lt;li&gt;Customer-focused attitude with a strong commitment to safety&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Important Notice&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Only candidates who are already in Malta and in possession of a valid Category D Driving Licence will be contacted.&lt;/p&gt;
&lt;p&gt;Apply today and become part of Malta&#039;s public transport network.&lt;/p&gt;

There Are No Job Openings at Malta Public Transport At The Moment