Mercure Hotel St. Julian's

Work permit costs

Professional training

Subsidized meals

Employee discounts

&lt;p&gt;&lt;strong&gt;Main Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Welcome and assist guests&lt;/li&gt;
&lt;li&gt;Complete check-ins and check-outs and handle guest requests.&lt;/li&gt;
&lt;li&gt;Manage reception operations and ensure the front desk is properly maintained.&lt;/li&gt;
&lt;li&gt;Handle guest complaints and emergencies appropriately.&lt;/li&gt;
&lt;li&gt;Check and follow up on outstanding payments or accounts.&lt;/li&gt;
&lt;li&gt;Maintain accurate records and complete the shift handover for the next team.&lt;/li&gt;
&lt;li&gt;Follow all hotel standards, procedures and safety regulations.&lt;/li&gt;
&lt;li&gt;Ensure guests receive a quiet, safe and comfortable environment throughout the night.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Good computer skills and experience with PMS Opera cloud / hotel systems is a must.&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Personal Qualities&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Reliable and punctual&lt;/li&gt;
&lt;li&gt;Responsible and trustworthy&lt;/li&gt;
&lt;li&gt;Guest-oriented&lt;/li&gt;
&lt;li&gt;Calm under pressure&lt;/li&gt;
&lt;li&gt;Good problem-solving skills&lt;/li&gt;
&lt;li&gt;Professional appearance and attitude&lt;/li&gt;
&lt;li&gt;Team player&lt;/li&gt;
&lt;li&gt;Able to take initiative&lt;/li&gt;
&lt;/ul&gt;

English

Front-office Supervisor

&lt;h2&gt;We are looking for a reliable and professional &lt;strong&gt;Maintenance Technician&lt;/strong&gt; to join our  team at Mercure St. Julian’s Malta. If you enjoy working in a dynamic hospitality environment and providing excellent guest service, this role is for you.&lt;/h2&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Preventive Maintenance&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Perform scheduled preventive maintenance on guest rooms, public areas, back-of-house and equipment.&lt;/li&gt;
&lt;li&gt;Inspect HVAC units, electrical panels, plumbing fixtures, and mechanical systems.&lt;/li&gt;
&lt;li&gt;Conduct room PMs including testing lights, sockets, AC performance, drains, appliances, and safety devices.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;2. Repairs &amp;amp; Troubleshooting&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Respond promptly to guest and staff maintenance requests.&lt;/li&gt;
&lt;li&gt;Troubleshoot and repair issues related to:&lt;/li&gt;
&lt;ul&gt;
&lt;li&gt;Electrical systems (lighting, sockets, breakers)&lt;/li&gt;
&lt;li&gt;Plumbing (leaks, clogged drains, toilets)&lt;/li&gt;
&lt;li&gt;HVAC (filters, thermostats, coil cleaning)&lt;/li&gt;
&lt;li&gt;Carpentry (doors, locks, Minor furniture Fixtures)&lt;/li&gt;
&lt;li&gt;Painting and finishing&lt;/li&gt;
&lt;/ul&gt;
&lt;li&gt;Escalate complex issues to senior technician or manager when needed.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;3. Safety &amp;amp; Compliance&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Follow all hotel safety, security, and fire-prevention protocols.&lt;/li&gt;
&lt;li&gt;Ensure equipment rooms, workshop, and mechanical areas remain organized and safe.&lt;/li&gt;
&lt;li&gt;Assist with testing of fire alarms, emergency lighting, and safety systems.&lt;/li&gt;
&lt;li&gt;Comply with local regulations and environmental standards.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;4. Operational Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Perform daily property walk-throughs to identify issues.&lt;/li&gt;
&lt;li&gt;Assist with pool maintenance, water testing, filters, pumps.&lt;/li&gt;
&lt;li&gt;Support major projects, renovations, contractor visits, and system upgrades.&lt;/li&gt;
&lt;li&gt;Maintain accurate logs and reports for maintenance work, equipment usage, and parts inventory.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;5. Guest Service&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provide friendly, professional service when entering guest rooms.&lt;/li&gt;
&lt;li&gt;Ensure minimal disruption to guests while carrying out tasks.&lt;/li&gt;
&lt;li&gt;Maintain confidentiality and follow hotel guest privacy standards.&lt;/li&gt;
&lt;/ul&gt;

There Are No Job Openings at Mercure Hotel St. Julian's At The Moment