<p>Founded in 1938 by Michael Attard Sr, the Michael Attard group is synonymous with the car industry.</p>

Michael Attard Ltd

Visa assistance

Professional training

Health insurance

Employee discounts

&lt;h2&gt;&lt;strong&gt;Service Advisor&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;We are seeking to recruit a Service Advisor to join our professional workshop team. This role is key in ensuring excellent customer service and the smooth handling of vehicle service operations.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fluency in English and Maltese, both written and spoken.&lt;/li&gt;
&lt;li&gt;Minimum of five (5) O-Level passes, including English and Mathematics.&lt;/li&gt;
&lt;li&gt;ECDL certification (or equivalent computer literacy).&lt;/li&gt;
&lt;li&gt;Strong attention to detail and excellent organisational skills.&lt;/li&gt;
&lt;li&gt;A proactive, responsible, and customer-oriented approach.&lt;/li&gt;
&lt;li&gt;Ability to work effectively as part of a professional team.&lt;/li&gt;
&lt;li&gt;Strong communication and problem-solving abilities.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Job duties include:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Greet and assist customers in person, over the phone, and through written correspondence.&lt;/li&gt;
&lt;li&gt;Book customer vehicles for servicing, maintenance, and repairs.&lt;/li&gt;
&lt;li&gt;Provide customers with clear and accurate information regarding service queries, repair work, and general concerns.&lt;/li&gt;
&lt;li&gt;Follow up on the status of ongoing vehicle repairs and keep customers well-informed throughout the process.&lt;/li&gt;
&lt;li&gt;Notify customers promptly once vehicles are ready for collection.&lt;/li&gt;
&lt;li&gt;Handle daily warranty-related processes, including data entry, documentation preparation, and completion of job cards.&lt;/li&gt;
&lt;li&gt;Liaise effectively with workshop staff and other colleagues to ensure efficiency and smooth communication.&lt;/li&gt;
&lt;li&gt;Ensure high levels of customer satisfaction by delivering professional support and conducting follow-up when necessary.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Employee benefits include:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Professional training courses&lt;/li&gt;
&lt;li&gt;Private health insurance&lt;/li&gt;
&lt;li&gt;Team-building events and staff recognition awards&lt;/li&gt;
&lt;li&gt;Career development plans&lt;/li&gt;
&lt;/ul&gt;