The Group came a long Way from humble beginning back in 1996 to a fast growing group of companies, boasting a portfolio of 10 companies and employing over 3000 employees making the group one of Malta's largest. Our Commitment towards our clients to provide exceptional standards , consistency and reliability are based on understanding their needs and tailoring our services to their specified requirements with a guiding principle of long term success rather than short term profit. The biggest Asset of Ozo Group is our multi-national employees boasting diversity and equal opportunities. The Group was and always will be in the forefront to raise employment standards and conditions, whilst also being the first local company to encourage the largest employee union to reach out to all our staff and recruit members. Our Rapid Growth and healthy market shares throughout various industries , captured the attention of several international entities and awarding bodies , which led to various prestigious recognition and awards. The recognition of The London Stock Exchange and The European Business Awards opened new opportunities including the invitation and acceptance in THE ELITE PROGRAME. A program run by The London Stock Exchange Group for Europe's most ambitious and fast growing companies. The Group will continue consolidating it's position as one of Malta's Elite , whilst also evaluating the possibility of Internationalization with several opportunities already discussed. Teamed up with a professional team , Ozo Group will always be in the forefront to raise the industry standards by being innovative and adopting to the latest international standards.

Ozo Group

Work permit costs

Company car

Health insurance

&lt;p&gt;We are looking for a dynamic and organised Operations Coordinator to join our team.&lt;/p&gt;
&lt;p&gt;This is a hands-on role within a fast-paced outsourcing environment, involving the coordination of employees, regular communication with clients, staffing requirements and the day-to-day resolution of operational matters.&lt;/p&gt;
&lt;p&gt;The successful candidate must be people-oriented, customer-focused and confident in dealing with both employees and clients.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What we’re looking for:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous supervisory or team-leading experience in at least one of the following areas: Hospitality, Housekeeping, or Manufacturing / Factory Operations&lt;/li&gt;
&lt;li&gt;Strong customer care skills with the confidence to meet and communicate directly with clients&lt;/li&gt;
&lt;li&gt;Ability to coordinate employees and work effectively with both junior and senior team members&lt;/li&gt;
&lt;li&gt;Strong problem-solving skills and ability to take initiative when operational issues arise&lt;/li&gt;
&lt;li&gt;Excellent attention to detail, organisation and time management&lt;/li&gt;
&lt;li&gt;Ability to multitask and manage several priorities simultaneously in a fast-paced environment&lt;/li&gt;
&lt;li&gt;Fluent in written and spoken English&lt;/li&gt;
&lt;li&gt;Proficient in Microsoft Office, particularly Excel, Outlook and Word&lt;/li&gt;
&lt;li&gt;Comfortable working with reports, data and digital systems&lt;/li&gt;
&lt;li&gt;Valid driving licence&lt;/li&gt;
&lt;li&gt;Professional, proactive, responsible and flexible approach to work&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Flexibility is essential. Operations is not strictly a Monday-to-Friday function. Although the position follows an established working schedule, the nature of the role may occasionally require responding to urgent operational matters, calls or emergencies outside normal working hours, including weekends.&lt;/p&gt;
&lt;p&gt;If you have strong people skills, operational experience and enjoy working in an environment where no two days are the same, we would like to hear from you.&lt;/p&gt;

English

Operations Coordinator

&lt;p&gt;We are looking for a professional, approachable and confident Employee Relations Coordinator to join our team.&lt;/p&gt;
&lt;p&gt;With a large and diverse outsourced workforce, this role will act as a key point of contact for employees, handling day-to-day concerns, workplace issues and operational queries while ensuring matters are properly assessed, documented and communicated to the relevant Operations team.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Act as a first point of contact for employees visiting or contacting the office with workplace concerns or queries&lt;/li&gt;
&lt;li&gt;Listen to, assess and document employee issues in a professional and impartial manner&lt;/li&gt;
&lt;li&gt;Handle employee concerns and resolve matters directly where appropriate&lt;/li&gt;
&lt;li&gt;Investigate situations by gathering the relevant facts before reaching conclusions or escalating matters&lt;/li&gt;
&lt;li&gt;Handle and follow up on client complaints or feedback relating to employees&lt;/li&gt;
&lt;li&gt;Coordinate with the Operations team on matters requiring operational action or intervention&lt;/li&gt;
&lt;li&gt;Maintain clear records and provide accurate reports and updates on cases&lt;/li&gt;
&lt;li&gt;Follow up on open cases to ensure matters are properly addressed and closed&lt;/li&gt;
&lt;li&gt;Communicate professionally with employees from different nationalities, backgrounds and cultures&lt;/li&gt;
&lt;li&gt;Handle difficult or sensitive conversations calmly and professionally&lt;/li&gt;
&lt;li&gt;Identify recurring employee issues or trends and report them to management&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We’re Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong people and communication skills&lt;/li&gt;
&lt;li&gt;Previous experience in employee relations, HR, customer care, operations or another people-facing role will be considered an asset&lt;/li&gt;
&lt;li&gt;Ability to deal confidently and respectfully with individuals from different cultures and backgrounds&lt;/li&gt;
&lt;li&gt;Strong problem-solving and conflict-resolution skills&lt;/li&gt;
&lt;li&gt;Able to remain impartial and assess situations based on facts&lt;/li&gt;
&lt;li&gt;Patient, approachable and a good listener, while still being firm when required&lt;/li&gt;
&lt;li&gt;Excellent attention to detail and follow-up&lt;/li&gt;
&lt;li&gt;Able to multitask and manage several employee cases simultaneously&lt;/li&gt;
&lt;li&gt;Fluent in written and spoken English&lt;/li&gt;
&lt;li&gt;Proficient in Microsoft Office, including Excel, Outlook and Word&lt;/li&gt;
&lt;li&gt;Able to handle information with appropriate confidentiality and discretion&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;This role is ideal for someone who is people-oriented but also solution-driven -someone who can listen, understand the situation, establish the facts and ensure the right action is taken.&lt;/p&gt;

Employee Relations Coordinator

Professional training

&lt;p&gt;Operations &amp;amp; Data Officer&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;We are looking for an organised and detail-oriented Operations &amp;amp; Data Officer to support our operations team with reporting, employee data, timesheets, system updates and day-to-day administrative tasks.&lt;/p&gt;
&lt;p&gt;This is a role suited to someone who is confident using Excel, enjoys working with data and wants to develop within a fast-paced operational environment.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Key Responsibilities&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Prepare daily, weekly and monthly reports&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Prepare additional reports based on management requirements&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Keep internal systems updated with accurate employee allocations&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Create and manage monthly timesheets using Excel&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Prepare and maintain Excel reports using formulas, pivot tables and data analysis&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Regularly check data, identify errors and ensure information is accurate&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Handle documentation, data entry and record-keeping&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Support the daily operations of different departments&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Assist with automation and improvements to reduce manual work&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Review existing processes and highlight areas for improvement&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Coordinate with HR, Operations and external partners to follow up on tasks and deadlines&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Provide general administrative support to the Operations team&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;What We’re Looking For&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Strong Excel skills, including formulas, pivot tables and working with large files&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Knowledge of macros would be considered an advantage&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Strong attention to detail and accuracy&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Good organisational and time-management skills&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Ability to work with different departments and manage multiple priorities&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Good communication skills&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Good command of English&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Nice to Have&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Experience using HR or payroll systems such as Indigo/Shireburn&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Experience within staffing, hospitality, manufacturing or a similar operational environment&lt;/p&gt;
&lt;p&gt;•⁠  ⁠Qualification in Business, IT, Administration or a related field&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This is a great opportunity for someone looking to grow within operations while developing strong experience in reporting, systems, data and workforce administration.&lt;/p&gt;

Operations & Data Officer

&lt;p&gt;&lt;strong&gt;ADMINISTRATIVE ASSISTANT&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;OZO Group is looking for an organised and proactive &lt;strong&gt;Administrative Assistant&lt;/strong&gt; to support our executive team, assist with operational coordination, and ensure the smooth running of day-to-day office activities.&lt;/p&gt;
&lt;p&gt;This role would suit someone with strong communication skills, attention to detail, and the ability to manage multiple priorities.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Executive &amp;amp; Operations Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provide administrative support to the CEO, the CEO’s Personal Assistant, and Chief Officers.&lt;/li&gt;
&lt;li&gt;Assist with calendar management, meeting arrangements, and executive coordination.&lt;/li&gt;
&lt;li&gt;Prepare reports, presentations, and executive documentation, and draft professional correspondence.&lt;/li&gt;
&lt;li&gt;Support the Chief Operations Officer in tracking operational matters, monitoring key tasks, and escalating delays where necessary.&lt;/li&gt;
&lt;li&gt;Coordinate operational updates across departments and ensure timely follow-ups.&lt;/li&gt;
&lt;li&gt;Provide administrative support for operational decision-making and handle ad hoc administrative and coordination tasks.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Corporate Services Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Assist the CEO’s Personal Assistant with corporate services responsibilities.&lt;/li&gt;
&lt;li&gt;Maintain accurate and up-to-date company records, contracts, and official documentation.&lt;/li&gt;
&lt;li&gt;Support general office organisation and administrative efficiency.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Procurement &amp;amp; Facilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Coordinate facilities-related matters and liaise with service providers.&lt;/li&gt;
&lt;li&gt;Manage fuel keys and monitor usage.&lt;/li&gt;
&lt;li&gt;Maintain stationery inventory and ensure adequate stock levels.&lt;/li&gt;
&lt;li&gt;Keep accurate records of IT equipment and company devices.&lt;/li&gt;
&lt;li&gt;Source suppliers, obtain best-value quotations, raise purchase orders, and coordinate deliveries.&lt;/li&gt;
&lt;li&gt;Coordinate onboarding logistics, ensuring workspaces, IT equipment, supplies, and access are ready for new employees.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Look For&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.&lt;/li&gt;
&lt;li&gt;Clear and professional written and verbal communication skills.&lt;/li&gt;
&lt;li&gt;Confidence using office software to prepare documents, spreadsheets, and presentations.&lt;/li&gt;
&lt;li&gt;Excellent attention to detail and discretion when handling confidential information.&lt;/li&gt;
&lt;li&gt;A proactive, reliable approach and the ability to work independently and collaborate across departments.&lt;/li&gt;
&lt;li&gt;Previous experience in administration, office coordination, or a similar role would be an asset.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Offer&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A varied role combining executive support, operational coordination, and office administration.&lt;/li&gt;
&lt;li&gt;The opportunity to work closely with senior leadership across the Group.&lt;/li&gt;
&lt;li&gt;Hands-on exposure to corporate services, procurement, facilities, and employee onboarding.&lt;/li&gt;
&lt;li&gt;Opportunities to broaden your administrative skills and contribute to the smooth running of the business.&lt;/li&gt;
&lt;/ul&gt;

Maltese

Administrative Assistant

&lt;p&gt;&lt;strong&gt;We’re hiring: Recruitment Clerk&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for an organised, approachable person to join our recruitment team. You’ll support candidates from their first interview through the application process and arrival, while keeping records and colleagues up to date.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll do&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Meet walk-in candidates and schedule and conduct online interviews.&lt;/li&gt;
&lt;li&gt;Issue job offers and collects applicant documents.&lt;/li&gt;
&lt;li&gt;Guide candidates through health screening, application, and payment steps.&lt;/li&gt;
&lt;li&gt;Coordinate work permit payments with the Accounts team.&lt;/li&gt;
&lt;li&gt;Prepare and submit work permit applications.&lt;/li&gt;
&lt;li&gt;Track approvals and arrivals, keeping recruitment records accurate.&lt;/li&gt;
&lt;li&gt;Welcome new arrivals and conduct inductions.&lt;/li&gt;
&lt;li&gt;Occasionally travel abroad to support recruitment drives.&lt;/li&gt;
&lt;li&gt;Liaise with Operations to understand and respond to recruitment requirements.&lt;/li&gt;
&lt;li&gt;Review and filter CVs to identify suitable candidates.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we’re looking for&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience in recruitment, HR administration or a similar people-facing role is considered an advantage.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Strong communication, organisation and attention to detail.&lt;/li&gt;
&lt;li&gt;Confidence using technology, particularly Microsoft Office, spreadsheets and AI tools to work efficiently.&lt;/li&gt;
&lt;li&gt;The ability to manage several applications at once and handle personal information responsibly.&lt;/li&gt;
&lt;li&gt;Willingness and availability to travel occasionally for recruitment drives.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we offer&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A varied role with hands-on experience across recruitment and onboarding.&lt;/li&gt;
&lt;li&gt;Opportunities to develop your interviewing, candidate coordination and work permit knowledge.&lt;/li&gt;
&lt;li&gt;The opportunity to travel and take part in recruitment drives.&lt;/li&gt;
&lt;li&gt;A collaborative team where your work makes a direct difference to candidates.&lt;/li&gt;
&lt;/ul&gt;

There Are No Job Openings at Ozo Group At The Moment