Why Choose Saint James Hospital? The leading name in private healthcare in Malta. At Saint James Hospital Group, we have over 25 years of experience in the healthcare sector. We have earned a reputation for excellence and innovation, backed by the latest state-of-the-art technology and staffed by highly-qualified professional personnel. We are the natural choice when seeking private medical treatment, not simply because we have the experience to meet your expectations, but also because we house the very best in modern technology – and the island’s most renowned consultants and health professionals.

Health and Wellness

Healthcare

Wellness

Pharmaceuticals

Saint James Hospital

&lt;h3&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Summary&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As a Receptionist, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Creating a “real sense of welcome and best wishes on departure” with all patients, their families, visitors and consultants, by greeting customers in a friendly, and professional manner at all times.&lt;/li&gt;
&lt;li&gt;Being familiar with all tariffs and being responsible for patient invoicing, payments and disbursement.&lt;/li&gt;
&lt;li&gt;Receiving payments for miscellaneous services and other associated hospital billings.&lt;/li&gt;
&lt;li&gt;Monitoring the “Today Patient List” daily and referring for collection any unpaid bills for that day.&lt;/li&gt;
&lt;li&gt;Ensuring agent cash float is reconciled on completion of each shift and deposited accordingly.&lt;/li&gt;
&lt;li&gt;Accurately registering all patients arriving for appointments on the hospital information system, or ensuring that the details are accurately registered, checking for any notifications of previous visits and following up accordingly, and updating details as necessary.&lt;/li&gt;
&lt;li&gt;Answering and screening all incoming telephone calls and actioning or re-directing appropriately.&lt;/li&gt;
&lt;li&gt;Maintaining and recording/logging patient notifications and messages in an organised manner, for future handover, as appropriate.&lt;/li&gt;
&lt;li&gt;Carrying out other departmental duties at a high standard when requested by Team Leader/ Manager or by the Company, from time to time.&lt;/li&gt;
&lt;li&gt;Ensuring that the Customer Care Agent job description is executed daily in practice.&lt;/li&gt;
&lt;li&gt;Thanking clients and visitors for using our services and asking whether they are satisfied with the services received and patient care offered by the hospital.The feedback received (negative/positive) should then be communicated directly to the team leader or department manager.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Multi-tasking.&lt;/li&gt;
&lt;li&gt;Excellent telephone manner and communication skills, both interdepartmental and intra departmental.&lt;/li&gt;
&lt;li&gt;Able to prioritise.&lt;/li&gt;
&lt;li&gt;Time management skills.&lt;/li&gt;
&lt;li&gt;Excellent organisation skills.&lt;/li&gt;
&lt;li&gt;Sharp eye for and attention to detail.&lt;/li&gt;
&lt;li&gt;Be professional at all times.&lt;/li&gt;
&lt;li&gt;Able to work under pressure.&lt;/li&gt;
&lt;li&gt;Proficient in the use of Microsoft processes.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture. &lt;/strong&gt;&lt;/p&gt;

English

Maltese

Receptionist (Part Time Casual)

&lt;h3&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The health care assistant assists the nursing team on the wards to provide exemplary care in a variety of hospital settings.&lt;/p&gt;
&lt;p&gt;· Undertake routine tasks related to individual’s health and well-being.&lt;/p&gt;
&lt;p&gt;· Assist in the delivery of care to meet individuals’ health and wellbeing needs&lt;/p&gt;
&lt;p&gt;· Establish and maintain communication with people on routine care matters&lt;/p&gt;
&lt;p&gt;· Contribute to own personal development&lt;/p&gt;
&lt;p&gt;· Assist in maintaining own and others’ health and safety and security&lt;/p&gt;
&lt;p&gt;· Assist in maintaining and developing services&lt;/p&gt;
&lt;p&gt;· Ensure own actions help to maintain quality&lt;/p&gt;
&lt;p&gt;· Ensure own actions support equality, diversity and rights&lt;/p&gt;
&lt;p&gt;· Routine tasks related to the individual’s health and well being&lt;/p&gt;
&lt;p&gt;· Correctly undertakes assessment tasks* that have been delegated in relation to the specific individual as agreed with the Head of Department&lt;/p&gt;
&lt;p&gt;· Obtain consent from individuals before starting the tasks/activities*&lt;/p&gt;
&lt;p&gt;· Washing and other personal hygiene activities such as bathing&lt;/p&gt;
&lt;p&gt;· Contribute to the management of client continence&lt;/p&gt;
&lt;p&gt;· Assisting patients during moving and handling&lt;/p&gt;
&lt;p&gt;· Assisting patients to mobilise and or achieve physical comfort&lt;/p&gt;
&lt;p&gt;· Assisting patients to eat and drink&lt;/p&gt;
&lt;p&gt;· Feeding a patient via naso-gastric tube&lt;/p&gt;
&lt;p&gt;· Contribute to the care of the deceased&lt;/p&gt;
&lt;p&gt;· Supply and maintain equipment&lt;/p&gt;
&lt;p&gt;· Receive, transmit, store and retrieve information&lt;/p&gt;
&lt;p&gt;· Contribute to the effectiveness of work teams&lt;/p&gt;
&lt;p&gt;· Undertake basic observations of patients’ ‘vital signs’*&lt;/p&gt;
&lt;p&gt;· Antiseptic Technique&lt;/p&gt;
&lt;p&gt;· Bandaging&lt;/p&gt;
&lt;p&gt;· Care of Sluice / Kitchen&lt;/p&gt;
&lt;p&gt;· Collection of blood results/X-rays&lt;/p&gt;
&lt;p&gt;· Emptying of urine bag&lt;/p&gt;
&lt;p&gt;· Feeding a patient via naso-gastric tube&lt;/p&gt;
&lt;p&gt;· Neurological observations&lt;/p&gt;
&lt;p&gt;· Oxygen therapy – via face mask, nasal prongs&lt;/p&gt;
&lt;p&gt;· Preparing files for operations and rooms&lt;/p&gt;
&lt;p&gt;· Providing catheter care&lt;/p&gt;
&lt;p&gt;· Specimen collection&lt;/p&gt;
&lt;p&gt;· Stores order/input in computer&lt;/p&gt;
&lt;p&gt;· Topping up of treatment/patients’ room/tidying up linen trolley&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Other responsibilites:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Obtain consent from patients before starting the care programme&lt;/p&gt;
&lt;p&gt;· Respect patients’ privacy, dignity, wishes and beliefs and minimise any necessary discomfort&lt;/p&gt;
&lt;p&gt;· Prepare patient, self, equipment and materials appropriately for the activity* to be undertaken&lt;/p&gt;
&lt;p&gt;· Supports patients throughout encouraging them to promote their own health and well being&lt;/p&gt;
&lt;p&gt;· Undertake tasks/activities* as delegated and taught for that specific patient working within level of competence (e.g.: escort the patient to any other department as instructed by nursing staff)&lt;/p&gt;
&lt;p&gt;· Priorities attention to patients, alerting the team when there are changes in the individuals’ health and wellbeing or any possible risks&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Required Knowledge, Abilities &amp;amp; Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Adaptability and flexibility&lt;/li&gt;
&lt;li&gt;Attention to detail&lt;/li&gt;
&lt;li&gt;Initiative and problem-solving&lt;/li&gt;
&lt;li&gt;Communication and interpersonal skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

Healthcare Assistant

&lt;h3&gt;About This Job&lt;/h3&gt;
&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage and monitor the debtor ledger to ensure timely collection of outstanding invoices&lt;/li&gt;
&lt;li&gt;Professionally communicate with clients to follow up on overdue accounts and resolve payment-related matters&lt;/li&gt;
&lt;li&gt;Liaise with internal departments to verify billing accuracy and address client queries efficiently&lt;/li&gt;
&lt;li&gt;Maintain accurate and up-to-date records of all correspondence and transactions&lt;/li&gt;
&lt;li&gt;Prepare and present regular debtor reports, including ageing analysis and payment trend insights, for management review&lt;/li&gt;
&lt;li&gt;Support continuous improvement initiatives within the Group to enhance credit control processes&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous experience in a similar role within credit control, debt recovery, or accounts receivable&lt;/li&gt;
&lt;li&gt;Experience within a corporate or professional services environment will be considered an asset&lt;/li&gt;
&lt;li&gt;Strong communication with a good command of spoken and written Maltese and English languages&lt;/li&gt;
&lt;li&gt;Excellent attention to detail, organisational and relationship management skills&lt;/li&gt;
&lt;li&gt;Proficiency in Microsoft Office applications and familiarity with accounting systems&lt;/li&gt;
&lt;li&gt;A proactive and client-oriented professional&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;

Accounts Receivable Officer

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;The Storekeeper is responsible for all goods stored within the Procurement Department/Stores. One of the main objectives of the position is to ensure effective storage, delivery and receiving of goods.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Tasks &amp;amp; Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Receiving and inspecting goods and supplies received against invoices and purchase orders; ensuring that expiry dates and supplies quality are up to company standards.&lt;/p&gt;
&lt;p&gt;· Sorting, coding, stacking and checking stored supplies.&lt;/p&gt;
&lt;p&gt;· Maintaining par stock levels.&lt;/p&gt;
&lt;p&gt;· Participating and coordinating stock takes at a regular and as needed basis.&lt;/p&gt;
&lt;p&gt;· Rotating stock according to FIFO, checking expiry dates and preparing order lists together with purchasing officer.&lt;/p&gt;
&lt;p&gt;· Preparing timely requisitions according to requisition planning. Ensuring that all items are coded correctly on their respective shelves and that codes tally with the information on the hospital information system&lt;/p&gt;
&lt;p&gt;· Maintaining the Stores in a clean, tidy and organised manner.&lt;/p&gt;
&lt;p&gt;· Performing duties in accordance with Saint James Hospital Group policies and procedures.&lt;/p&gt;
&lt;p&gt;· Performing duties in accordance with occupational health and safety, equal opportunity and other relevant personnel policies / legislation.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Required Skills and Attributes&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Possess multi-tasking skills.&lt;/p&gt;
&lt;p&gt;· Possess excellent communication skills.&lt;/p&gt;
&lt;p&gt;· Possess good organisation and time management skills.&lt;/p&gt;
&lt;p&gt;· Have a sharp eye for detail.&lt;/p&gt;
&lt;p&gt;· Be a team player.&lt;/p&gt;
&lt;p&gt;· Be able to carry and lift heavy objects.&lt;/p&gt;
&lt;p&gt;· Be professional at all times.&lt;/p&gt;
&lt;p&gt;· Be fluent in spoken and written English.&lt;/p&gt;
&lt;p&gt;· Be able to work on own initiative, especially when stores are very busy.&lt;/p&gt;
&lt;p&gt;· Be computer literate and proficient in the use of Microsoft processes.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;