The story behind the success of Thomas Smith Group as we know it today, started as the brain child of William Jennison Smith well over 170 years ago. A family business with an exceptional grasp on market changes and industry realities, the company has evolved and adapted as times required, staying focused on its brand values of integrity, reliability and exceptional customer service; not a simple feat to achieve with the demands of the choppy and uncertain waters of the modern business world.

Originally founded in the Shipping industry, Thomas Smith Group also moved into the provision of Insurance services once it identified the potential of a dedicated area of business in this field. Successfully becoming a strategic local player in both markets, the Group has kept true to its main vision over the years, to provide impeccable service to clients, working with them to build relationships based on trust and delivering success. A portfolio of key local and international clients in both industries can attest to this trust factor, possibly one of the crucial features to any business relationship.

The shipping division of the company, one of the largest in the Maltese Islands, specialises in all areas of Cargo movement including the management of countless international Out of Gauge and Logistics projects, Air Freight Movements, Full Load Container Services and Transhipments across international waters and land. The staff within the shipping division offer key insight and recommendations to clients on the best method and route for cargo to be transported. Such guidance has proved invaluable when clients need to be advised of the most practical methods to get each job done, both on time and more crucially, to budget. This insight is gained from the knowledge passed down internally within the Group, the new systems and processes which have been integrated into the company’s work flow and through the wide spectrum of services that Thomas Smith has been offering for well over a century.

Thomas Smith & Co

&lt;p&gt;Thomas Smith &amp;amp; Co. Ltd is expanding its Airfreight operations and is looking for a motivated, reliable and detail-oriented &lt;strong&gt;Warehouse &amp;amp; Export Dispatch Operator&lt;/strong&gt; to join our team.&lt;/p&gt;
&lt;p&gt;The successful candidate will be based on-site at one of Clients&#039; facilities, where they will play an important role in ensuring the accurate preparation and timely dispatch of  shipments.&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;What will your role involve?&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Receiving shipment instructions and preparing the relevant shipping labels and documentation.&lt;/li&gt;
&lt;li&gt;Matching labels and shipment references to the correct packages and pallets.&lt;/li&gt;
&lt;li&gt;Checking that all shipments are properly packed, secured and labelled in accordance with the required standards.&lt;/li&gt;
&lt;li&gt;Coordinating collections and liaising with drivers to ensure the correct cargo is dispatched.&lt;/li&gt;
&lt;li&gt;Verifying shipment quantities and ensuring all accompanying documentation is handed over correctly.&lt;/li&gt;
&lt;li&gt;Obtaining the necessary signatures and acknowledgements for every shipment collected.&lt;/li&gt;
&lt;li&gt;Reporting any discrepancies, damaged packaging or operational issues to the office team.&lt;/li&gt;
&lt;li&gt;Ensuring the dispatch area is maintained in an organised, clean and safe condition.&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;What are we looking for?&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;The ideal candidate will:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Have previous experience in warehousing, logistics or dispatch operations (preferred but not essential).&lt;/li&gt;
&lt;li&gt;Be highly organised, methodical and attentive to detail.&lt;/li&gt;
&lt;li&gt;Have basic computer skills and be comfortable working with emails, printers and shipping documentation.&lt;/li&gt;
&lt;li&gt;Possess good communication and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Be capable of working independently and taking responsibility for assigned duties.&lt;/li&gt;
&lt;li&gt;Be proactive, dependable and able to work within a busy operational environment.&lt;/li&gt;
&lt;li&gt;Have a good command of English.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Previous experience in freight forwarding or export operations will be considered an advantage.&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;What do we offer?&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;A full-time position within an established logistics company.&lt;/li&gt;
&lt;li&gt;The opportunity to work within a major international manufacturing environment.&lt;/li&gt;
&lt;li&gt;A structured and professional working environment.&lt;/li&gt;
&lt;li&gt;On-the-job training and operational support.&lt;/li&gt;
&lt;li&gt;The opportunity to develop your knowledge and experience within the logistics and freight forwarding industry.&lt;/li&gt;
&lt;/ul&gt;

English

Warehouse & Export Dispatch Operator

&lt;p&gt;Thomas Smith &amp;amp; Co. Ltd is seeking a highly organized and detail-oriented Airfreight Administrator to join our dynamic team. This role is essential in ensuring the seamless coordination of airfreight shipments, working closely with courier partners, airlines, and internal departments to deliver efficient and reliable logistics solutions.&lt;/p&gt;
&lt;p&gt;The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is committed to delivering excellent customer service. If you take pride in maintaining smooth operations and ensuring shipments reach their destination on time, we would be delighted to hear from you.&lt;/p&gt;
&lt;p&gt;Key Responsibilities&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Plan and coordinate airfreight shipments from origin to destination, ensuring timely and efficient delivery.&lt;/li&gt;
&lt;li&gt;Prepare and manage all necessary shipping documentation, including airwaybills and customer billing.&lt;/li&gt;
&lt;li&gt;Liaise with airlines, freight forwarders and other service providers to negotiate rates and obtain flight itineraries.&lt;/li&gt;
&lt;li&gt;Maintain regular contact with customers to ensure we are meeting their expectations.&lt;/li&gt;
&lt;li&gt;Communicate with clients regarding shipment status, delivery timelines and any potential delays or issues.&lt;/li&gt;
&lt;li&gt;To deliver a stellar service and provide a positive experience to all customers&lt;/li&gt;
&lt;li&gt;To work closely with our overseas agents to ensure a smooth execution of the end-to-end shipment lifecycle.&lt;/li&gt;
&lt;li&gt;To prepare proposals for both import and export airfreight enquiries using the appropriate software&lt;/li&gt;
&lt;li&gt;Ensure all shipments comply with relevant IATA, ISO, airline standard regulations and procedures.&lt;/li&gt;
&lt;li&gt;Co-ordinate collections and deliveries of all airfreight shipments with the respective hauler as per customer’s requirements&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong written and verbal communication skills in English&lt;/li&gt;
&lt;li&gt;Good organizational and time-management skills&lt;/li&gt;
&lt;li&gt;High level of attention to detail and accuracy&lt;/li&gt;
&lt;li&gt;Proficient in using computers and standard office applications&lt;/li&gt;
&lt;li&gt;Ability to work independently while also collaborating with a team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Education and Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Diploma in Business Administration, Logistics, Supply Chain Management, or a related field will be considered an asset.&lt;/li&gt;
&lt;li&gt;Previous experience in administration, courier services, or logistics operations is advantageous.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Languages&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;English&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Why Join Us?&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Opportunity to work with an established and reputable company&lt;/li&gt;
&lt;li&gt;Supportive and collaborative work environment&lt;/li&gt;
&lt;li&gt;Opportunity to gain experience within the logistics sector&lt;/li&gt;
&lt;/ul&gt;

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