AIMS International Malta


    	        	&lt;p&gt;Our client a reputable insurance company is looking for an &lt;strong&gt;Application Support Analyst &lt;/strong&gt;to join their team. This&amp;nbsp;role involves hands-on application support, cross-functional collaboration, and continuous improvement across business and technical processes.&lt;br&gt;
&lt;br&gt;
&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;
	&lt;p&gt;Provide Level 1 &amp;amp; 2 application support, collaborating with Development, QA, Release Management, and Business teams.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Monitor and troubleshoot applications, servers, databases, and scheduled jobs; analyze logs and performance metrics.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Install, validate, and maintain application releases and patches, especially for core COTS applications.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Gather user requirements, recommend changes, and maintain documentation for requirements, testing, and development.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Consult internally to improve business and technical processes using quality and efficiency tools.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Ensure timely delivery of tasks while coordinating with business stakeholders.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Stay current with industry and technical trends.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Manage tools like GitHub, Jenkins, and TeamCity, and configure EDI systems.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Provide technical support for Malta operations and maintain/enhance core business applications.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Promote transparency, collaboration, and teamwork.&lt;/p&gt;
	
&lt;/li&gt;&lt;/ul&gt;

&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;
	&lt;p&gt;Excellent written and verbal communication skills.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Highly self-motivated with a proven ability to meet deadlines and manage deliverables.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Proven success delivering results in complex application support or project environments.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Solid understanding of Agile methodologies (Scrum/Sprint) and ability to thrive in iterative delivery models.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Strong multitasking and prioritization abilities in dynamic operational contexts.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;Demonstrated critical thinking and adaptability in fast-paced environments.
	&lt;/li&gt;&lt;li&gt;
	&lt;p&gt;Capable of balancing multiple priorities while maintaining focus and attention to detail.&lt;/p&gt;
	
	&lt;/li&gt;&lt;li&gt;Technical Exposure: Familiarity with Microsoft Dynamics CRM, Dynamics GP, Liferay DXP, and MuleSoft Integration.
&lt;/li&gt;&lt;/ul&gt;
&lt;strong&gt;Benefits:&lt;/strong&gt;

&lt;ul&gt;
	&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Annual performance bonus&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Life insurance (2x annual salary)&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;International health insurance&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Summer hours and hybrid working (according to company necessities)&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Yearly eye screening&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Parking (after 6 months&#039; probation)&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Payment of professional membership fees (e.g., CII)&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Education awards for professional qualifications&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Sponsorship for job-related training&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;40% discount on personal insurance policies (after 6 months&#039; probation)&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Calibri , sans-serif;&quot;&gt;Employee Assistance Programme (confidential support service)&lt;/span&gt;&lt;/span&gt;
&lt;/li&gt;&lt;/ul&gt;

    	        