Track and manage the process for each item, ensuring timely completion and preparation for client collection.
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Organize and coordinate the dispatch of items to clients, ensuring they are properly packaged and prepared for collection or delivery.
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Ensure all invoices are accurate and submitted to clients promptly.
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Maintain strong communication with clients, providing updates on the status of items and addressing any concerns.
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Foster B2B relationships with clients, ensuring professional communication during discussions, contract renewals, or potential new business opportunities.
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Maintain accurate and detailed records of all incoming and outgoing items.
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Ensure all certificates and documentation are properly filed and accessible.
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Required Skills and Qualifications:
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Experience with managing client communications and processing purchase orders and invoices.
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Proficient in Microsoft Office Suite (Excel, Word, Outlook).
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High attention to detail, especially in handling technical items and documentation.
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Excellent organizational and multitasking abilities, capable of tracking numerous items simultaneously.
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Previous experience handling logistics for incoming and outgoing items is a plus.