- Prepare and serve a variety of coffee and tea beverages according to established recipes and standards.
- Provide friendly and efficient service to customers, ensuring a positive experience.
- Maintain cleanliness and organization of the workspace, including equipment and utensils.
- Assist in inventory management by monitoring stock levels and reporting shortages.
- Handle cash and process payments accurately, ensuring all transactions are recorded.
- Engage with customers to promote new menu items and upsell products.
- Collaborate with team members to ensure smooth operations during busy periods.
- Adhere to health and safety regulations, maintaining a safe working environment.
Skills and Qualifications:
- Previous experience in a customer service role is preferred but not mandatory.
- Basic knowledge of coffee brewing techniques and equipment is an advantage.
- Strong communication skills in English, with the ability to engage effectively with customers.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Team-oriented attitude with a willingness to assist colleagues and contribute to a positive work atmosphere.
- Flexibility to work various shifts, including weekends and holidays.
- A passion for coffee and a desire to learn about different brewing methods and beverage preparation.
Join our team at Melt and be part of a dynamic environment where your contributions will be valued and appreciated.