Join a dynamic salon team delivering exceptional beauty and wellness services to a diverse clientele. Provide high-quality treatments, maintain professional standards, and contribute to an inviting client experience.
Key Responsibilities
- Client consultations: Conduct thorough consultations to assess needs, recommend suitable treatments, and create personalized treatment plans.
- Perform treatments: Deliver a range of beauty services such as facials, waxing, body treatments, manicures, pedicures, lash and brow services, following salon protocols.
- Maintain hygiene & safety: Adhere to strict sanitation, infection control, and health & safety procedures; ensure treatment rooms and equipment are clean and properly maintained.
- Retail & upselling: Recommend and sell professional products and aftercare to clients, meeting or exceeding retail targets while providing honest product guidance.
- Record-keeping: Accurately record client details, treatment history, consent forms, and appointment notes using salon systems.
- Customer service: Deliver professional, friendly service; manage client bookings, follow-ups, and handle feedback or concerns with empathy and composure.
- Teamwork & professionalism: Collaborate with colleagues to maintain smooth salon operations, participate in staff meetings, and uphold salon standards and brand image.
- Continuous development: Keep up to date with industry trends, attend training sessions, and maintain or expand treatment skills and product knowledge.
Skills & Qualifications
- Relevant qualifications: Diploma or NVQ in beauty therapy, or equivalent recognized qualification.
- Experience: Previous experience in a salon or spa environment at an associate level; hands-on experience with core beauty treatments.
- Languages: Professional working proficiency in Maltese and full professional proficiency in English.
- Technical skills: Competent in facial and body treatments, waxing, nail care, lash/brow treatments, and massages
- Interpersonal skills: Excellent communication, customer service, and consultation abilities; confident upselling and retail skills.
- Professional attributes: Reliable, punctual, well-presented, and able to maintain confidentiality and discretion.
- Health & safety: Knowledge of hygiene standards and safe handling of equipment and products.
- Availability: Willingness to work on-site
To apply, present a CV highlighting relevant qualifications, treatment skills, and salon experience.