Malta Further and Higher Education Authority (MFHEA)

&lt;h2&gt;Information to Prospective Bidders&lt;/h2&gt;
&lt;p&gt;Responses are to be straightforward, clear, concise, and specific to the information requested. In order for submissions to be considered complete, Economic Operators must provide all the requested information mentioned in this document.&lt;/p&gt;
&lt;p&gt;All submissions will be dealt with in the strictest confidence.&lt;/p&gt;
&lt;p&gt;Participation fee is free.&lt;/p&gt;
&lt;p&gt;Bids must remain valid for a period of ninety (90) days from the deadline of submission of offers, or as modified pursuant to clarifications issued by the Contracting Authority.&lt;/p&gt;
&lt;p&gt;The Estimated Procurement Value for this Restricted Call for Quotations has been based on comprehensive research, including appropriate financial analysis. In the context of this procurement, the Estimated Procurement Value, based on market research, is €4,800 excluding VAT.&lt;/p&gt;
&lt;p&gt;The purpose of this value is to guide prospective bidders when submitting their offer and is not to be considered as a binding capping price. Therefore, the published Estimated Procurement Value is not restrictive or final on the Contracting Authority. Economic Operators are free to submit financial offers above or below the Estimated Procurement Value. However, the Contracting Authority reserves the right to accept or reject financial offers exceeding the Estimated Procurement Value.&lt;/p&gt;
&lt;p&gt;Quotations which exceed the €5,000 threshold will not be considered.&lt;/p&gt;
&lt;h2&gt;Purpose of the Call&lt;/h2&gt;
&lt;p&gt;The Malta Further and Higher Education Authority (MFHEA) is launching an open Call for Quotations for Website and VLE Management to maintain and further develop a website, including a VLE. This activity is part of the Erasmus+ Programme project &lt;em&gt;“CPD in VET QA”&lt;/em&gt;.&lt;/p&gt;
&lt;p&gt;The MFHEA aims to:&lt;/p&gt;
&lt;blockquote&gt;“Foster the development and achievement of excellence in further and higher education in Malta through research, effective licensing, accreditation, quality assurance, and recognition of qualifications established under the Malta Qualifications Framework.”&lt;br&gt;&lt;em&gt;(Source: Chapter 327, Education Act)&lt;/em&gt;&lt;/blockquote&gt;
&lt;h2&gt;Scope of Work&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Maintenance of the current WordPress website and further development of 10–20 pages. The main objective of the website will be to disseminate information on specific subjects.&lt;/li&gt;
&lt;li&gt;Basic support (not development) for the current integrated VLE platform (Moodle).&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Tasks&lt;/h2&gt;
&lt;p&gt;The service provider is requested to deliver the following services as required:&lt;/p&gt;
&lt;h3&gt;1. Website Management Services&lt;/h3&gt;
&lt;p&gt;Services include, but are not limited to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Technical support:&lt;/strong&gt; Provide technical support and timely troubleshooting of issues for the website, including the integrated VLE (the VLE is an extension forming part of the website; hence the selected service provider will not be requested to upgrade or modify the VLE).&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Routine maintenance:&lt;/strong&gt; Perform routine checks to ensure all features and functionalities of the website are fully operational.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Content updates:&lt;/strong&gt; Uploading, editing, and formatting of articles, images, and multimedia content during the first phase of the contracted services. Once the updated and finalised website is up and running, the service provider will be requested to deliver a 3–4 hour course to selected personnel (as directed by the MFHEA) on content editing. After that, the second phase of the contract will commence (i.e., website maintenance). It is the MFHEA’s intention to be able to update the content without supervision; however, the service provider will be required to assist upon the MFHEA’s request.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Backend adjustments:&lt;/strong&gt; Modifying structure, plugins, or functionalities.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Performance monitoring:&lt;/strong&gt; Monitoring and improving site speed, uptime, and performance through analytics.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Creation of website content management accounts.&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;GDPR compliance.&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Accessibility compliance.&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;CMS support.&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;SSL certificate management.&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;2. Hosting and Infrastructure&lt;/h3&gt;
&lt;p&gt;Services include, but are not limited to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Web server hosting:&lt;/strong&gt; Provide the platform for the website and VLE (transfer of hosting required by October 2025).&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Duration of the Contract&lt;/h2&gt;
&lt;p&gt;The contract shall have a duration of one year and will expire at the end of August 2026.&lt;/p&gt;
&lt;h2&gt;Eligibility Criteria&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Expert knowledge in WordPress.&lt;/li&gt;
&lt;li&gt;Experience with VLE integration.&lt;/li&gt;
&lt;li&gt;Strong communication skills and the ability to respond to technical issues promptly&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Submission of Quotation&lt;/h2&gt;
&lt;p&gt;Interested applicants are kindly requested to submit an email including:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Motivation letter or formal Expression of Interest (EOI).&lt;/li&gt;
&lt;li&gt;CV.&lt;/li&gt;
&lt;li&gt;Portfolio or supporting documents.&lt;/li&gt;
&lt;li&gt;Lump sum financial bid for the specified services.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Send to: &lt;strong&gt;&lt;ins&gt;further.education@mfhea.mt&lt;/ins&gt;&lt;/strong&gt;&lt;br&gt;Subject: &lt;strong&gt;[Call for Quotations / Website Management Developer / Website Administrator]&lt;/strong&gt;&lt;br&gt;Deadline: &lt;strong&gt;Wednesday, 29 August 2025&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The MFHEA reserves the right to request bidders to deliver a presentation on their portfolio.&lt;/p&gt;