AIMS International Malta


    	        	&lt;p&gt;Our client a reputable insurance company is looking for a&amp;nbsp;&lt;strong&gt;Claims Handler&lt;/strong&gt; to manage effectively a caseload of claims ensuring that company policy, procedure and regulatory requirements are adhered to at all times.&lt;br&gt;
&lt;br&gt;
&lt;strong&gt;Responsibilities :&lt;/strong&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Deliver all specific objectives as assigned upon appointment.&amp;nbsp;
	&lt;/li&gt;&lt;li&gt;Effectively handle all claims which are part of the job holder’s file allocation in accordance with group SLAs. • Gather and process information, as directed, to support the effective assessment of more complex cases.
	&lt;/li&gt;&lt;li&gt;Handle a portfolio of recovery files.&amp;nbsp;
	&lt;/li&gt;&lt;li&gt;Adhere to the Argus Insurance Complaint Management process.&amp;nbsp;
	&lt;/li&gt;&lt;li&gt;Perform any other duties assigned by Senior Management or the Core team.
	&lt;/li&gt;&lt;li&gt;Deliver a customer centric claims proposition that will enhance the Argus Insurance brand/reputation.&amp;nbsp;
	&lt;/li&gt;&lt;li&gt;Refer claims, which fall outside of personal authority levels to appropriate referral point.&amp;nbsp;
	&lt;/li&gt;&lt;li&gt;Maintain and develop personal knowledge and skills through continued professional development as well as ongoing at desk training, ensuring that this is recorded in line with Training and Competency requirements.
	&lt;/li&gt;&lt;li&gt;Provide excellent customer service.
&lt;/li&gt;&lt;/ul&gt;
&lt;span style=&quot;font-size: 12.0pt;&quot;&gt;&lt;span style=&quot;font-family: Aptos , sans-serif;&quot;&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;strong&gt;&lt;span style&gt;Requirements:&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;

&lt;ul&gt;
	&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Aptos , sans-serif;&quot;&gt;&lt;span style&gt;Relevant experience (1-2yrs) in general insurance Motor operations is&amp;nbsp;preferred.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Aptos , sans-serif;&quot;&gt;&lt;span style&gt;Proficiency in MS Office systems required.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Aptos , sans-serif;&quot;&gt;&lt;span style&gt;Excellent verbal and written communication skills are essential.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Aptos , sans-serif;&quot;&gt;&lt;span style&gt;Ability to interact effectively with team members and clients.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;
	&lt;/li&gt;&lt;li&gt;&lt;span style=&quot;font-size: 14.0px;&quot;&gt;&lt;span style=&quot;font-family: Aptos , sans-serif;&quot;&gt;&lt;span style&gt;Professional insurance training and/or relevant degree is considered advantageous.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;
&lt;/li&gt;&lt;/ul&gt;

    	        