
About This Job
We are seeking a motivated and skilled Computer technician to join our team.
The successful candidate will work closely with senior IT staff to repair and troubleshoot computer hardware and software related issue. A strong understanding of operating systems and hardware components is essential for this role.
Responsibilities:
- Provide day-to-day IT and desktop support via telephone, email, remotely, or on-site.
- Install and configure computer hardware, software, and peripheral devices.
- Respond promptly to user requests for technical assistance and resolve issues in line with established procedures and SLAs.
- Document all technical support activities and update the knowledge base as needed.
- Repair laptops/computers and other related peripherals
Qualifications and Requirements:
- A+ IT Technician certification is preferred but not mandatory.
- IT-related diploma or higher certification is desirable.
- Familiarity with Microsoft operating systems.
- Knowledge of computer hardware components and troubleshooting techniques.
- Excellent problem-solving and communication skills.
- Ability to work both independently with minimal supervision and collaboratively in a team.
- Strong organisational skills and keen attention to detail.
- Valid driving license required.
Location
Marsa, Marsa
Department
Technical Support
Employment Type
Full-Time