We’re a team of dreamers, problem-solvers, and all-around good vibes spreaders. We believe that customer support isn’t just about solving problems—it’s about creating memorable experiences. If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you!\r\n
What we offer:
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A supportive, friendly work environment
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Full training to help you succeed
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Opportunities for career growth and advancement
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Fun team events and rewards
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Main tasks and responsibilities
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Saving the Day: You’ll be the first line of defense when our customers need help. Whether it's a question, an issue, or a moment of confusion, you’ll swoop in with your superpowers to make everything right.
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Listening Like a Pro: You'll be a customer’s favorite person because you truly listen. Whether they’re excited, frustrated, or just need a little guidance, you’ll offer a warm, welcoming experience every time.
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Customer Happiness Champion: You'll turn every interaction into a celebration of joy. No question is too small, no issue too big for you to handle with grace and a smile.
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Educational and skill requirements
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Languages: Fluency in English is mandatory as well as any other language such as Maltese, Italian, or German
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Communication Skills: You speak clearly, write like a pro, and know exactly how to make things sound friendly and approachable, whether on the phone, via email, or chat.
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Team Spirit: You’re a team player who loves to collaborate and share ideas. You thrive in a supportive and inclusive environment where every voice is heard
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Customer Service Tips: Previous work experience in similar roles will be considered an asset. Training will be provided to all candidates.
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Technical Skills: Familiar with Microsoft Office programs such as Excel and Word.
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Job benefits
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We offer various opportunities to those who are looking for stability and career growth. All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.
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What else we offer:
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Health insurance
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Language Bonus on certain markets
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Mobile schemes
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Gym packages included
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In-house canteen serving healthy food
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Monthly events
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Free on-site parking
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Staff discounts in over 50 businesses
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Why You’ll Love It Here:
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Unlimited Free Coffee (Or Tea, We Don’t Judge): You’ll never run out of caffeine or good vibes here.
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Growth Opportunities: We believe in promoting from within and offering chances to develop new skills. You’ll never be stuck in one place here!
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A Fun, Supportive Team: We laugh, we learn, we grow, and we always have each other's backs.
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Feeling Appreciated: You’ll get all the love for your hard work—because we truly value the role you play in making our customers happy!