Betsson Group

&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you a problem solver, excellent communicator and a people person?&amp;nbsp;&lt;br&gt;If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta!&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;The Wow&amp;nbsp;&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!&lt;/p&gt;
&lt;p&gt;We want you to excel in the following:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Help both &lt;strong&gt;Dutch&amp;nbsp;&lt;/strong&gt;and &lt;strong&gt;English &lt;/strong&gt;speaking customers via e-mail, chat and telephone&lt;/li&gt;
&lt;li&gt;Work together with your team to reach the best customer satisfaction (including other KPI&#039;s)&lt;/li&gt;
&lt;li&gt;Translate promotional texts and/or customer surveys in your local language&lt;/li&gt;
&lt;li&gt;Manage customer accounts&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Follow company policies and practices regarding player safety, protection, and responsible gaming&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;You&#039;re good at:&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Communication written and verbal in both &lt;strong&gt;Dutch&lt;/strong&gt;&amp;nbsp;and &lt;strong&gt;English&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Strong Microsoft Office knowledge&lt;/li&gt;
&lt;li&gt;Background in customer service, this can be face to face, online or via phone calls&lt;/li&gt;
&lt;li&gt;Multi-tasking and time management&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Extra Awesome:&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Previous iGaming experience&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;What we offer?&lt;/h2&gt;
&lt;p&gt;&lt;span data-teams=&quot;true&quot;&gt;Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than &lt;strong&gt;2,800 &lt;/strong&gt;colleagues representing over 75 nationalities &lt;strong&gt;across a global network of offices&lt;/strong&gt; - including &lt;strong&gt;1,500&lt;/strong&gt; at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;Good to know:&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Start date: Every second week, training is provided&lt;/li&gt;
&lt;li&gt;Salary: The salary consists of a base salary and a bonus scheme.&lt;/li&gt;
&lt;li&gt;Work hours: As a customer service agent you work shifts&lt;/li&gt;
&lt;li&gt;Location: Malta, St Julians&lt;/li&gt;
&lt;li&gt;Generous relocation package offered&lt;/li&gt;
&lt;/ul&gt;
