Provide safe, reliable, and punctual delivery and transportation services for goods and equipment. Represent the company professionally during collections, deliveries, and customer interactions while maintaining vehicle condition and accurate records.
Key Responsibilities
- Perform deliveries and collections: Load, transport, and deliver items to clients and locations across Malta & Gozo on schedule; collect returns and handle exchanges as needed.
- Route planning and time management: Plan efficient routes, adapt to traffic or schedule changes, and meet delivery windows.
- Customer service: Communicate courteously with customers at pickup/delivery points; obtain signatures and resolve basic delivery issues on site.
- Vehicle operation and maintenance: Operate company vehicles safely and legally; conduct pre- and post-trip inspections, report defects, and ensure cleanliness and basic upkeep.
- Documentation and record-keeping: Maintain accurate delivery logs, invoices, manifests, proof-of-delivery records, and communicate exceptions or shortages promptly.
- Loading and handling: Load and unload goods safely using manual handling best practices; secure items to prevent damage in transit.
- Compliance and safety: Follow road regulations, company policies, and health & safety procedures; report incidents or accidents immediately.
- Support tasks: Assist with warehouse duties, inventory checks, and ad-hoc logistics support when required.
Skills and Qualifications
- Valid driving licence - MINIMUM C1 MALTESE DRIVING LICENSE and clean driving record.
- Experience: Previous experience in delivery, courier, or driver roles (associate-level experience preferred).
- Languages: Professional working proficiency in English and Maltese.
- Physical fitness: Ability to lift and move items of varying weight and perform manual handling tasks safely.
- Customer-focused: Strong interpersonal skills, professional appearance, and ability to communicate clearly with customers and team members.
- Organizational skills: Good time management, punctuality, and the ability to follow schedules and instructions.
- Attention to detail: Accurate handling of documentation, attention to goods condition, and reporting discrepancies.
- Reliability and integrity: Strong work ethic, dependability, and ability to maintain confidentiality where required.
- Basic IT skills: Comfortable using mobile devices or apps for route guidance, delivery confirmation, and communication.
Preferred: familiarity with Malta road network, basic vehicle maintenance skills and experience using handheld delivery systems.