About Our Client \nOur Client is a key player in the renewable energy sector, representing top international brands. With a commitment to sustainability and innovation, they specialise in providing advanced energy solutions to residential and commercial clients. Positioned for significant growth, the Company is focused on delivering high-quality, efficient energy solutions in a rapidly evolving market.
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Role Overview \nWe are seeking a proactive and skilled Electrical Technician to join the team. The successful candidate will demonstrate strong leadership and excellent communication skills, ensuring exceptional customer service delivery. This role aims to enhance customer satisfaction, drive retention, and contribute to the profitability of the business. Preference will be given to candidates with maintenance experience or expertise in renewable energy technologies such as photovoltaic panels and solar water heaters.
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Key Responsibilities
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Service Delivery: Provide on-site service and customer support during field visits and dispatches, ensuring adherence to schedules and workflows.
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Installation and Maintenance: Manage all installation, repair, maintenance, and testing tasks efficiently on-site.
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Problem Diagnosis: Identify technical faults or errors and implement effective solutions promptly.
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Reporting and Documentation: Prepare detailed service reports and maintain accurate documentation of processes.
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Preventive Maintenance: Conduct routine and preventive maintenance checks on equipment.
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Compliance and Safety: Follow company procedures and protocols, including safe vehicle operation.
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Team Collaboration: Liaise closely with the technical team and communicate updates across the organisation.
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Customer Relations: Understand client needs, make suitable recommendations, and build positive relationships.
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Management Reporting: Provide regular reports to the technical manager on daily and weekly activities.
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Qualifications, Skills, and Attributes
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Education: Relevant technical qualifications or certifications in electrical or related fields.
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Experience: Proven field service experience, preferably with background in renewable energy sectors including photovoltaic and solar water heater systems.
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Language Skills: Excellent command of English; knowledge of Maltese is advantageous.
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Communication Skills: Clear and effective communicator able to engage with stakeholders at all levels.
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Interpersonal Skills: Strong leadership presence with charisma and the ability to work cohesively within a team.
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Technical Skills: Proficient in troubleshooting, testing, repairing, and servicing technical equipment; familiarity with mobile tools and applications.
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Organisation: Ability to manage multiple tasks and schedules efficiently.
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Self-Motivated: Demonstrates initiative and adaptability in a dynamic work environment.
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Problem-Solving: Strong analytical skills to diagnose and resolve technical issues.
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Licences: Clean police conduct and valid driving licences (A and B categories).
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What's on Offer
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Compensation: A competitive remuneration package with performance-based KPIs aligned to experience.
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Working Hours: Full-time role with flexible shift arrangements as required.
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Other Benefits: Access to professional development opportunities within a collaborative and innovative setting.
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Career Development: Potential for growth in a rapidly expanding renewable energy sector.
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What Heroix Offers
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Confidentiality and Discretion: Your job search will be managed with complete confidentiality and professionalism.
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CV Review: Receive honest and constructive feedback to improve your CV.
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Interview Planning: Benefit from tailored preparation sessions ahead of interviews.
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Cultural Fit Assessment: Gain insight into the company culture to ensure alignment.
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Long Term: Obtain information to support a stable and long-term career decision.
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Exclusive Opportunities: Access a wider array of roles not publicly advertised.
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Personalised Candidate Profile: Showcase your strengths with a detailed candidate profile.
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Ongoing Support and Guidance: Enjoy continuous assistance throughout your job search.
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Networking Opportunities: Tap into our extensive industry contacts for exclusive openings.
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Time Efficiency: Save effort with streamlined recruitment processes.
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Tailored Job Matching: Find roles best suited to your skills and ambitions.
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Feedback Loop: Stay updated with regular feedback and application status updates.