About Our Client \nOur Clients are a prestigious 5-star establishment in the luxury hospitality sector. Known for attracting stars, socialites, and royals, this landmark offers a unique working environment. Collaborating with Heroix, the business is committed to providing a rewarding career experience in its thriving operations. This role offers a unique opportunity to be part of a renowned hotel in the hospitality sector, providing an enriching and rewarding career experience.
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Role Overview \nAs an Entrance Host, you will be the first point of contact for guests, ensuring they receive the best hotel experience from arrival to departure. Your energetic and passionate nature will contribute to creating a welcoming and memorable atmosphere, enhancing the overall guest experience.
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Key Responsibilities
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Welcome guests: Greet and welcome guests and visitors to the hotel.
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Farewell guests: Greet visitors and guests on departure, wishing them a pleasant journey.
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Assist with luggage: Open car/taxi doors, assist people in need, and handle luggage for guests.
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Call taxis: Arrange taxis for guests, open doors as needed, and provide directions.
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Manage traffic: Direct traffic on the hotel forecourt, ensuring it remains unobstructed and clean.
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Valet parking: Park guest cars in designated hotel parking spaces.
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Handle requests: Address guests' requests, queries, comments, and complaints promptly and courteously.
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Qualifications, Skills and Attributes
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Communication skills: Excellent communication abilities and a professional presentation.
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Driving license: In possession of a clean driving license.
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Responsibility: Highly responsible and reliable.
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Pressure handling: Ability to work well under pressure in a fast-paced environment.
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Teamwork: Ability to work cohesively with fellow colleagues as part of a team.
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Guest focus: Ability to focus on guest needs, remaining calm and courteous at all times.
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What's on Offer
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Join one of the leading hotels in Malta.
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Connect with people and embrace inspiring stories.
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Contribute to delivering exceptional service to guests from around the world.
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Become an integral part of a supportive and collaborative team.
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Experience personal and professional development in a landmark hotel.
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What Heroix Offers
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Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
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CV Review: Receive candid & constructive feedback to enhance your CV.
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Interview Planning: Get personalised prep sessions prior to your interviews.
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Cultural Fit Assessment: Understand the company culture to ensure its the right environment for you.
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Long Term: Gain insights into the role and company for a long-term, stable career move.
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Exclusive Opportunities: Access a broader range of job opportunities.
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Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
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Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
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Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
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Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
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Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
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Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.
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Heroix - Rise to New Heights
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