Our Client, a dynamic and innovative IT services company, is committed to delivering cutting-edge solutions. They focus on staying at the forefront of technology, providing tailored services that empower businesses to thrive in the digital age.
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Role Overview
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Heroix is seeking an experienced Business Analyst to lead and support our Client's ERP and digital transformation projects. The role requires a blend of analytical, technical, and communication skills to manage system implementations and ensure successful project outcomes. The ideal candidate will have proven ERP implementation experience and a passion for helping businesses enhance their operational processes through technology.
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Key Responsibilities
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Business Process Analysis: Assess and analyse client business processes, identifying areas for improvement and recommending ERP solutions that align with their objectives.
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ERP Implementation: Oversee the full lifecycle of ERP system implementation, from requirements gathering to deployment and post-launch support.
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Project Management: Collaborate with the Project Manager to meet project timelines and quality standards, and with the Software Solutions Manager to ensure technical solutions are effective.
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Stakeholder Engagement: Communicate clearly with both internal teams and external clients to ensure alignment on project goals.
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Customer Success & Upselling: Ensure customer satisfaction and proactively identify opportunities for upselling additional services or solutions.
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Documentation: Produce detailed business and technical documentation, including process flows, requirements, and testing scenarios.
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Training & Support: Train end-users and provide continuous post-implementation support.
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Qualifications, Skills, and Attributes
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Experience: 4 years of experience in ERP system implementation would be ideal.
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Language Skills: Excellent command of English (C1 or C2 proficiency). The ability to communicate in Maltese is an asset.
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Communication Skills: Strong verbal and written communication skills, with an ability to convey complex concepts clearly.
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Interpersonal Skills: Strong relationship-building skills and ability to work effectively with a range of stakeholders.
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Technical Skills: Proficiency in ERP systems and related business solutions. Additional technical skills are highly regarded.
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Organisation: Highly organised with the ability to manage multiple projects and tasks concurrently.
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Self-Motivated: A self-starter with a proactive approach to work and problem-solving.
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Problem-Solving: Strong analytical and problem-solving skills, with a detail-oriented mindset.
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What's on Offer
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Compensation: A competitive base salary with performance-based incentives.
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Working Hours: Full-time, on-site role, with flexibility for occasional travel.
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Other Benefits: Health, dental, and other benefits.
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Career Development: Ongoing training and professional development, with opportunities for career progression in a dynamic and expanding company.
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What Heroix Offers
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Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
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CV Review: Receive candid & constructive feedback to enhance your CV.
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Interview Planning: Get personalised prep sessions prior to your interviews.
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Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
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Long Term: Gain insights into the role and company for a long-term, stable career move.
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Exclusive Opportunities: Access a broader range of job opportunities.
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Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
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Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
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Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
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Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
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Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
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Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.
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Heroix - Rise to New Heights
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