Company car

Professional training

Health insurance

LaboPharm Ltd

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&lt;li&gt;LaboPharm Ltd is seeking a dedicated Field Service Technician to join our team in. This role requires a proactive and skilled professional who can provide exceptional service and support to our clients in the field.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities:&lt;/strong&gt;&lt;br&gt;&lt;br&gt;- &lt;strong&gt;Installation and Maintenance:&lt;/strong&gt; Execute the installation, calibration, and maintenance of pharmaceutical equipment and systems at client locations, ensuring adherence to company standards and regulatory requirements.&lt;br&gt;- &lt;strong&gt;Troubleshooting:&lt;/strong&gt; Diagnose and resolve technical issues efficiently, minimizing downtime for clients and providing effective solutions to complex problems.&lt;br&gt;- &lt;strong&gt;Customer Training:&lt;/strong&gt; Conduct training sessions for clients and their staff on the proper use and maintenance of equipment, fostering confidence and competence.&lt;br&gt;- &lt;strong&gt;Documentation:&lt;/strong&gt; Maintain accurate records of service activities, including installation reports, maintenance logs, and customer feedback to ensure transparency and accountability.&lt;br&gt;- &lt;strong&gt;Collaboration:&lt;/strong&gt; Work closely with cross-functional teams, including sales and engineering, to provide insights on customer needs and contribute to product improvements.&lt;br&gt;- &lt;strong&gt;Compliance:&lt;/strong&gt; Ensure compliance with health, safety, and environmental regulations while performing field service duties.&lt;br&gt;- &lt;strong&gt;Continuous Improvement:&lt;/strong&gt; Stay updated on industry trends, emerging technologies, and best practices to enhance personal skills and contribute to the overall success of the team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Skills and Qualifications:&lt;/strong&gt;&lt;br&gt;&lt;br&gt;- &lt;strong&gt;Educational Background:&lt;/strong&gt; A diploma or degree in engineering, technical field, or a related discipline is preferred.&lt;br&gt;- &lt;strong&gt;Experience:&lt;/strong&gt; Experience in a field service role, preferably within the pharmaceutical or laboratory equipment industry.&lt;br&gt;- &lt;strong&gt;Technical Proficiency:&lt;/strong&gt; Strong knowledge of laboratory equipment and systems, with the ability to diagnose and resolve technical issues effectively.&lt;br&gt;- &lt;strong&gt;Problem-Solving Skills:&lt;/strong&gt; Demonstrated ability to troubleshoot and resolve technical issues methodically and efficiently.&lt;br&gt;- &lt;strong&gt;Communication Skills:&lt;/strong&gt; Excellent verbal and written communication skills in both English and Maltese, with the ability to convey technical information clearly to non-technical users.&lt;br&gt;- &lt;strong&gt;Customer-Oriented:&lt;/strong&gt; A proactive approach to customer service with the ability to build and maintain strong relationships with clients.&lt;br&gt;- &lt;strong&gt;Flexibility:&lt;/strong&gt; Willingness to work in laboratories under strict GLP / GMP procedures.&lt;br&gt;&lt;br&gt;Join LaboPharm Ltd and take the next step in your career, where your skills will directly impact our mission to deliver high-quality pharmaceutical solutions.&lt;/li&gt;
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