Employee discounts

St Mary's Clinic

&lt;p&gt;We are seeking a motivated and detail-oriented Front Office Administrator to join our team at St Mary&#039;s Clinic in Mosta, Malta. This entry-level position offers an exciting opportunity to contribute to a dynamic healthcare environment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities:&lt;/strong&gt;&lt;br&gt;&lt;br&gt;- &lt;strong&gt;Reception Management:&lt;/strong&gt; Greet patients and visitors warmly, providing exceptional customer service and ensuring a positive first impression.&lt;br&gt;- &lt;strong&gt;Appointment Scheduling:&lt;/strong&gt; Manage and coordinate appointments for medical staff, utilizing scheduling software to optimize clinic operations.&lt;br&gt;- &lt;strong&gt;Communication:&lt;/strong&gt; Handle incoming calls, emails, and inquiries efficiently, addressing patient needs and directing them to the appropriate departments.&lt;br&gt;- &lt;strong&gt;Administrative Support:&lt;/strong&gt; Perform clerical duties, including filing, data entry, and maintaining patient records with accuracy and confidentiality.&lt;br&gt;- &lt;strong&gt;Billing and Insurance Processing:&lt;/strong&gt; Assist in the preparation of billing information and liaise with patients regarding insurance queries and payment processes.&lt;br&gt;- &lt;strong&gt;Collaboration:&lt;/strong&gt; Work closely with medical and administrative staff to ensure smooth day-to-day operations and effective patient flow.&lt;br&gt;- &lt;strong&gt;Office Maintenance:&lt;/strong&gt; Ensure the front office area is organized, clean, and equipped with necessary supplies.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Skills and Qualifications:&lt;/strong&gt;&lt;br&gt;&lt;br&gt;- &lt;strong&gt;Education:&lt;/strong&gt; Basic Secondary Education is required. Post-secondary certification in Office Administration, Healthcare Administration, or a related field is considered an asset.&lt;br&gt;- &lt;strong&gt;Language Proficiency:&lt;/strong&gt; Professional working proficiency in English and Maltese is essential for effective communication with patients and staff.&lt;br&gt;- &lt;strong&gt;Technical Skills:&lt;/strong&gt; Familiarity with office software (e.g., Microsoft Office Suite) and experience with electronic health record (EHR) systems would be advantageous.&lt;br&gt;- &lt;strong&gt;Interpersonal Skills:&lt;/strong&gt; Excellent communication and interpersonal abilities to interact compassionately with patients and colleagues.&lt;br&gt;- &lt;strong&gt;Organizational Skills:&lt;/strong&gt; Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a busy environment.&lt;br&gt;- &lt;strong&gt;Attention to Detail:&lt;/strong&gt; A keen eye for detail to ensure accuracy in patient documentation and appointment management.&lt;br&gt;- &lt;strong&gt;Adaptability:&lt;/strong&gt; Ability to work in a fast-paced environment and adapt to changing priorities as needed.&lt;br&gt;&lt;br&gt;Join our team and play a vital role in enhancing the patient experience at St Mary&#039;s Clinic! If you are passionate about healthcare and possess the required skills, we invite you to apply.&lt;/p&gt;