Heroix

&lt;p&gt;&lt;strong&gt;Front Office Clerk&lt;/strong&gt;&lt;br&gt;&lt;strong&gt;&lt;br&gt;Salary: €20,000 to €24,000&lt;/strong&gt;&lt;br&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About Our Client&lt;/strong&gt;&lt;br&gt;&lt;br&gt;Our Client is a provider of comprehensive freight forwarding solutions, specialising in efficient cargo handling and supply chain management. As an ISO-certified organisation, the Company upholds quality across all operations. With a dedicated fleet and established partnerships, they deliver dependable, cost-effective transportation services. Their proactive and expert team customises logistics support to match varied customer needs, fostering enduring relationships grounded in trust and proficiency.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Role Overview&lt;/strong&gt;&lt;br&gt;&lt;br&gt;Heroix is proud to be collaborating with a well-established player in the freight forwarding sector to find a proactive and highly organised &lt;strong&gt;Front Office Clerk&lt;/strong&gt;. This role blends client-facing responsibilities at the reception desk with vital administrative and logistics coordination support. The selected candidate will be at the forefront of ensuring smooth day-to-day operations by managing communication channels, maintaining records, and supporting freight and customs processes.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Reception Management&lt;/strong&gt;: Greet and assist visitors with professionalism while maintaining a tidy and welcoming front desk environment.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Call Handling&lt;/strong&gt;: Answer and direct incoming calls efficiently, take accurate messages when required, and ensure prompt follow-up.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Communication Support&lt;/strong&gt;: Manage general enquiries via telephone, email, and in-person interactions with a courteous and solution-oriented approach.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Administrative Support&lt;/strong&gt;: Perform timely and precise data entry, maintain filing systems, and prepare spreadsheets to support operations and reporting.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Logistics Coordination&lt;/strong&gt;: Assist in booking and tracking sea, air, and road freight, review shipping documentation, and liaise with third parties for smooth deliveries and collections.&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications, Skills, and Attributes&lt;/strong&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Education&lt;/strong&gt;: An O Level standard of education is required; further training or certification in administration or logistics is considered an asset.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Experience&lt;/strong&gt;: At least one year of experience in a front office, administrative, or logistics-related role.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Language Skills&lt;/strong&gt;: Excellent command of both &lt;strong&gt;Maltese and English&lt;/strong&gt; is required to succeed in this role. &amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Communication Skills&lt;/strong&gt;: Clear and professional communication via phone, email, and in person.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Interpersonal Skills&lt;/strong&gt;: Friendly, courteous, and service-oriented, with a strong client focus.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Technical Skills&lt;/strong&gt;: Proficient in Microsoft Office applications, particularly Outlook, Word, and Excel.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Organisation&lt;/strong&gt;: Able to manage multiple responsibilities with accuracy, prioritise tasks effectively, and maintain detailed records.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Self-Motivated&lt;/strong&gt;: Demonstrates initiative and works well independently in a fast-paced environment.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Problem-Solving&lt;/strong&gt;: Capable of identifying and addressing issues quickly and efficiently while maintaining service standards.&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What&#039;s on Offer&lt;/strong&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Compensation&lt;/strong&gt;: An attractive remuneration package.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Working Hours&lt;/strong&gt;: Full-time position, Monday to Friday, office hours.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Other Benefits&lt;/strong&gt;: Comprehensive training and continuous managerial mentoring to support professional development.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Career Development&lt;/strong&gt;: Opportunities for growth and advancement within a dynamic and expanding organisation.&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What Heroix Offers&lt;/strong&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Confidentiality and Discretion&lt;/strong&gt;: Your job search will be handled with the utmost confidentiality and professionalism.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;CV Review&lt;/strong&gt;: Receive candid &amp;amp; constructive feedback to enhance your CV.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Interview Planning&lt;/strong&gt;: Get personalised prep sessions prior to your interviews.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Cultural Fit Assessment&lt;/strong&gt;: Understand the company culture to ensure it&#039;s the right environment for you.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Long Term&lt;/strong&gt;: Gain insights into the role and company for a long-term, stable career move.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Exclusive Opportunities&lt;/strong&gt;: Access a broader range of job opportunities.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Personalised Candidate Profile&lt;/strong&gt;: Stand out with a detailed profile highlighting your strengths and skills.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Ongoing Support and Guidance&lt;/strong&gt;: Benefit from continuous support throughout your job search process.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Networking Opportunities&lt;/strong&gt;: Leverage our extensive network of industry contacts for exclusive positions.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Time Efficiency&lt;/strong&gt;: Save time and effort with our efficient and effective recruitment strategies.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Tailored Job Matching&lt;/strong&gt;: Find the perfect fit with customised job matching based on your skills and career goals.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Feedback Loop&lt;/strong&gt;: Stay informed and engaged with regular updates and feedback on your application status.&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;Heroix - Rise to New Heights&lt;/em&gt;&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Follow Heroix on LinkedIn and Facebook to be the first to know about our exclusive job offers&lt;/strong&gt;&lt;br&gt;https://www.linkedin.com/company/heroix-rise-to-new-heights/&lt;br&gt;https://www.facebook.com/Heroix.eu&amp;nbsp;&lt;/p&gt;
&lt;p&gt;DIER Agency Licence No: 00412-2025&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;