Work permit costs

Employee discounts

Veritas Hearing Malta

&lt;h2&gt;🌟 Join the Veritas Hearing Malta Team as a Front Office Clinic Coordinator / Personal Assistant 🌟&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;Location: San Ġiljan, Malta&lt;/strong&gt;&lt;br&gt; &lt;strong&gt;Salary: €22,000 - €26,000 (based on experience) + Commission&lt;/strong&gt;&lt;br&gt; &lt;strong&gt;Hours: Monday to Friday, 8:15 AM – 5:00 PM (30-min unpaid lunch break, all public holidays off)&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h3&gt;💼 About Us&lt;/h3&gt;
&lt;p&gt;At &lt;strong&gt;Veritas Hearing Malta&lt;/strong&gt;, we’re passionate about transforming lives through cutting-edge hearing solutions. Our state-of-the-art clinic in the heart of San Ġiljan offers comprehensive hearing health assessments, same-day earwax removal, and effective tinnitus management. We pride ourselves on excellent patient care, innovation, and a supportive workplace culture.&lt;/p&gt;
&lt;h3&gt;&lt;/h3&gt;
&lt;h3&gt;🚀 The Role: Front Office Coordinator / PA&lt;/h3&gt;
&lt;p&gt;We are on the lookout for a &lt;strong&gt;high-energy, detail-oriented individual&lt;/strong&gt; who thrives in a &lt;strong&gt;fast-paced&lt;/strong&gt; environment and enjoys &lt;strong&gt;clerical work and multitasking&lt;/strong&gt;. If you’re someone who loves being organized, supporting others, and being the friendly face that patients first meet — this is your perfect role!&lt;/p&gt;
&lt;p&gt;As part of our dynamic team, you will:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Be the &lt;strong&gt;first point of contact&lt;/strong&gt;, warmly welcoming patients.&lt;/li&gt;
&lt;li&gt;Conduct &lt;strong&gt;hearing screener checks&lt;/strong&gt; and support Audiologists by managing fully-booked diaries.&lt;/li&gt;
&lt;li&gt;Perform essential &lt;strong&gt;reception and administrative duties&lt;/strong&gt;, including calendar coordination, call handling, and patient communications.&lt;/li&gt;
&lt;li&gt;Assist the &lt;strong&gt;Clinic Directors in a Personal Assistant capacity&lt;/strong&gt; — ideal if you have PA experience!&lt;/li&gt;
&lt;li&gt;Ensure &lt;strong&gt;strict sanitization and PPE protocols&lt;/strong&gt; are followed to maintain our clinical standards.&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;🌟 Why You&#039;ll Love Working with Us&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Competitive &lt;strong&gt;salary plus commission&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Supportive, professional, and friendly work culture&lt;/li&gt;
&lt;li&gt;Central and vibrant &lt;strong&gt;San Ġiljan location&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Public holidays off&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Exposure to both &lt;strong&gt;clinical and creative tasks&lt;/strong&gt; (admin, social media, marketing)&lt;/li&gt;
&lt;li&gt;A chance to work in a company that truly &lt;strong&gt;makes a difference&lt;/strong&gt; in people’s lives&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;🔧 Key Responsibilities&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Greet and assist patients in person and over the phone&lt;/li&gt;
&lt;li&gt;Manage appointment bookings and Audiologist calendars&lt;/li&gt;
&lt;li&gt;Perform hearing screeners and maintain accurate patient records&lt;/li&gt;
&lt;li&gt;Uphold sanitization standards and clinical safety&lt;/li&gt;
&lt;li&gt;Provide administrative support to clinic directors&lt;/li&gt;
&lt;li&gt;Handle and manage all clinic-related social media channels&lt;/li&gt;
&lt;li&gt;Respond to inquiries and convert them into confirmed appointments&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;🧠 Experience &amp;amp; Skills&lt;/h3&gt;
&lt;h4&gt;&lt;strong&gt;Essential Skills&lt;/strong&gt;&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;Excellent &lt;strong&gt;phone etiquette&lt;/strong&gt; and &lt;strong&gt;interpersonal communication&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Strong &lt;strong&gt;reception and clerical&lt;/strong&gt; experience&lt;/li&gt;
&lt;li&gt;Proven ability to &lt;strong&gt;multitask and prioritize efficiently&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Detail-oriented with excellent &lt;strong&gt;organizational skills&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Fluent English&lt;/strong&gt; (C2 level, both written and spoken)&lt;/li&gt;
&lt;li&gt;Previous experience in a &lt;strong&gt;customer service&lt;/strong&gt; or &lt;strong&gt;healthcare environment&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Valid &lt;strong&gt;manual driver’s license&lt;/strong&gt; with confidence in driving a manual car&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Proficiency in Microsoft Office&lt;/strong&gt; and CRM tools&lt;/li&gt;
&lt;li&gt;Ability to manage &lt;strong&gt;online calendars and social media platforms&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;&lt;strong&gt;Desirable Skills&lt;/strong&gt;&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;Fluency in &lt;strong&gt;Maltese&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Experience with &lt;strong&gt;accounting software&lt;/strong&gt; such as &lt;strong&gt;Sage&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Background in &lt;strong&gt;digital marketing&lt;/strong&gt; and &lt;strong&gt;social media content creation&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Knowledge of &lt;strong&gt;content strategies&lt;/strong&gt;, &lt;strong&gt;SMO&lt;/strong&gt;, and &lt;strong&gt;SEO&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Familiarity with &lt;strong&gt;digital trends and technologies&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Strong &lt;strong&gt;writing and editing&lt;/strong&gt; abilities&lt;/li&gt;
&lt;li&gt;Experience converting online inquiries into real-world appointments&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;📄 Contract Type&lt;/h3&gt;
&lt;p&gt;&lt;strong&gt;Fixed-term contract&lt;/strong&gt; with the possibility of &lt;strong&gt;extension&lt;/strong&gt; at the end of the term.&lt;/p&gt;
&lt;h3&gt;📢 Ready to Apply?&lt;/h3&gt;
&lt;p&gt;If you&#039;re enthusiastic, organized, and ready to make an impact in a high-performing clinic environment, &lt;strong&gt;we&#039;d love to hear from you!&lt;/strong&gt;&lt;/p&gt;