Heroix

&lt;p&gt;&lt;span style=&quot;font-family: inherit; font-size: 0.875rem;&quot;&gt;ICT Operations Senior Manager﻿&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;color: rgb(17, 17, 17); font-family: inherit; font-size: 1.2em; font-weight: 700;&quot;&gt;About Our Client&lt;/span&gt;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;/strong&gt;Our Client is dedicated to the development and maintenance of open spaces, including gardens and recreational areas. Their focus is on creating accessible and sustainable outdoor environments. Through a combination of strategic development, sustainability efforts, and ongoing maintenance, our Client ensures that these spaces remain functional and beneficial for the community.&lt;/p&gt;
&lt;h4&gt;Role Overview&lt;/h4&gt;
&lt;p&gt;&lt;strong&gt;&lt;/strong&gt;The ICT Operations Senior Manager will play a pivotal role in overseeing the smooth running of IT systems, ensuring optimal performance, and implementing innovative technological solutions. This position demands strong leadership, a keen understanding of ICT systems, and a proactive approach to system management and security.&lt;/p&gt;
&lt;h4&gt;Key Responsibilities&lt;/h4&gt;
&lt;ul&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;IT Systems Management&lt;/strong&gt;: &lt;/em&gt;Ensure the efficient operation and continuity of IT systems and operations.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Information Security&lt;/strong&gt;:&lt;/em&gt; Oversee the adoption and implementation of comprehensive security practices across all ICT operations.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;ICT Policies and Procedures&lt;/strong&gt;:&lt;/em&gt; Develop and maintain policies and procedures for IT system configurations, operations, and data management.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Technological Innovation&lt;/strong&gt;: &lt;/em&gt;Identify and implement opportunities for technology-driven improvements.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Process Optimisation&lt;/strong&gt;:&lt;/em&gt; Collaborate with various departments to enhance processes and automation efforts.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Hardware and Software Procurement&lt;/strong&gt;: &lt;/em&gt;Manage the procurement, deployment, and maintenance of hardware and software resources.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Technical Support&lt;/strong&gt;:&lt;/em&gt; Provide ongoing technical support to ensure business continuity of ICT services.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;ICT Inventory Management&lt;/strong&gt;:&lt;/em&gt; Maintain and manage the ICT inventory.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;System Monitoring and Backup&lt;/strong&gt;:&lt;/em&gt; Ensure reliable system performance and manage system backups/restores.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;User Account Management&lt;/strong&gt;:&lt;/em&gt; Create and maintain user accounts with appropriate privileges.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Security Measures&lt;/strong&gt;: &lt;/em&gt;Implement and uphold robust security protocols to protect sensitive data.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Documentation&lt;/strong&gt;:&lt;/em&gt; Maintain up-to-date documentation of systems and configurations.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Training and Development&lt;/strong&gt;:&lt;/em&gt; Offer basic training to end-users and engage in continuous self-development.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Ad-hoc Responsibilities&lt;/strong&gt;:&lt;/em&gt; Perform additional duties as assigned by the Head of IT or the Chief Technology Officer.&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Qualifications, Skills, and Attributes&lt;/h4&gt;
&lt;ul&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Experience&lt;/strong&gt;:&lt;/em&gt; A minimum of 6 years of relevant work experience in ICT, with at least 3 years in a similar role within a mature ICT environment. A degree (MQF Level 6 or higher) in ICT, Computer Science/Engineering, or an equivalent is required. Candidates with 15 years of experience without formal qualifications will also be considered.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Language Skills&lt;/strong&gt;: &lt;/em&gt;Excellent command of English is required, and the ability to communicate in Maltese is an asset.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Communication Skills&lt;/strong&gt;:&lt;/em&gt; Strong communication abilities with the capacity to liaise effectively with various departments.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Interpersonal Skills&lt;/strong&gt;:&lt;/em&gt; A team player with the ability to work across different functions and departments.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Technical Skills&lt;/strong&gt;:&lt;/em&gt; Extensive knowledge of virtualisation, Azure Services, Windows Platforms, Microsoft Suite, Windows Servers, and Microsoft Services.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Organisation&lt;/strong&gt;: &lt;/em&gt;Demonstrated ability to manage multiple tasks, prioritise effectively, and meet deadlines.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;&lt;em&gt;Self-Motivated&lt;/em&gt;&lt;/strong&gt;: A proactive individual with high professional and personal standards.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Problem-Solving&lt;/strong&gt;:&lt;/em&gt; Strong analytical and troubleshooting skills, with a hands-on approach to resolving technical issues.&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;What&#039;s on Offer&lt;/h4&gt;
&lt;ul&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Compensation&lt;/strong&gt;:&lt;/em&gt; A competitive base salary with additional car and communication allowances. &lt;/li&gt;&lt;li&gt;﻿&lt;em&gt;&lt;strong&gt;﻿Bonuses: &lt;/strong&gt;&lt;/em&gt;Up to 15% Performance Bonus. &lt;br&gt;&lt;/li&gt;&lt;li&gt;&lt;strong&gt;&lt;em&gt;Working Hours&lt;/em&gt;&lt;/strong&gt;: Monday to Friday, averaging 8 hours per day. Flexible remote/hybrid work is offered once a week after 3 months of employment, subject to management approval.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;&lt;em&gt;Other Benefits&lt;/em&gt;&lt;/strong&gt;: Indefinite employment contract, annual performance bonus, and yearly salary increments.&lt;/li&gt;&lt;li&gt;&lt;em&gt;&lt;strong&gt;Career Development&lt;/strong&gt;: &lt;/em&gt;Opportunities for growth within the organisation, in line with the Company&#039;s ongoing expansion and development projects.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;&lt;em&gt;Salary Bracket: &lt;/em&gt;&lt;/strong&gt;﻿The salary bracket stipulated includes the above benefits and compensation package aggregated.&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;What Heroix Offers&lt;/h4&gt;
&lt;ul&gt;&lt;li&gt;&lt;strong&gt;Confidentiality and Discretion&lt;/strong&gt;: Your job search will be handled with the utmost confidentiality and professionalism.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;CV Review&lt;/strong&gt;: Receive candid &amp;amp; constructive feedback to enhance your CV.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Interview Planning&lt;/strong&gt;: Get personalised prep sessions prior to your interviews.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Cultural Fit Assessment&lt;/strong&gt;: Understand the company culture to ensure it&#039;s the right environment for you.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Long Term&lt;/strong&gt;: Gain insights into the role and company for a long-term, stable career move.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Exclusive Opportunities&lt;/strong&gt;: Access a broader range of job opportunities.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Personalised Candidate Profile&lt;/strong&gt;: Stand out with a detailed profile highlighting your strengths and skills.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Ongoing Support and Guidance&lt;/strong&gt;: Benefit from continuous support throughout your job search process.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Networking Opportunities&lt;/strong&gt;: Leverage our extensive network of industry contacts for exclusive positions.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Time Efficiency&lt;/strong&gt;: Save time and effort with our efficient and effective recruitment strategies.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Tailored Job Matching&lt;/strong&gt;: Find the perfect fit with customised job matching based on your skills and career goals.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Feedback Loop&lt;/strong&gt;: Stay informed and engaged with regular updates and feedback on your application status.&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&lt;strong&gt;Heroix - Rise to New Heights&lt;/strong&gt;&lt;/em&gt;&lt;br&gt;&lt;strong&gt;Follow Heroix on LinkedIn and Facebook to be the first to know about our exclusive job offers!&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;LinkedIn: &lt;a href=&quot;https://www.linkedin.com/company/heroix-rise-to-new-heights/&quot;&gt;https://www.linkedin.com/company/heroix-rise-to-new-heights/&lt;/a&gt;&lt;br&gt;Facebook: &lt;a href=&quot;https://www.facebook.com/Heroix.eu/&quot;&gt;https://www.facebook.com/Heroix.eu/&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;DIER E.A. Licence No: 00229-2023&lt;/p&gt;