
About This Job
IT Infrastructure, Operations & Security Manager
About Our Client
Our Client is a long-standing enterprise that has been an integral part of the industry for over 50 years. Our Client is committed to driving positive change and contributes significantly to Malta's economy. Upholding rigorous quality and environmental standards, our Client strives to be a force for good in society, promoting sustainability initiatives and actively reducing the environmental footprint. Our Client's journey is marked by a dedication to consumer happiness, innovation, and responsible business practices.
Role Overview
As the IT Infrastructure, Operations & Security Manager, you will spearhead the management and maintenance of our Client's IT infrastructure and security protocols. This multifaceted role requires a combination of technical expertise, leadership skills, and strategic vision to ensure the smooth operation and protection of critical systems.
Key Responsibilities
Manage and maintain IT infrastructure:
- Oversee the smooth operation of servers, networks, storage, and other critical systems.
Implement and maintain security controls:
- Enforce security policies, configure firewalls, manage access controls, and conduct vulnerability assessments.
Troubleshoot and resolve IT issues:
- Diagnose and resolve technical problems efficiently, minimizing downtime and ensuring system availability.
Stay abreast of evolving technologies:
- Continuously learn and adapt to emerging trends in infrastructure and security solutions.
Lead and manage IT infrastructure and security changes:
- Develop and execute comprehensive change management plans to minimize disruption and ensure successful implementation.
Communicate effectively with stakeholders:
- Clearly explain technical concepts to both technical and non-technical audiences, fostering collaboration and buy-in.
Train and support users:
- Provide clear and concise training on new technologies and processes, ensuring user proficiency and maximizing system utilization.
Develop and manage IT infrastructure and security budgets:
- Allocate resources effectively, considering long-term needs, potential ROI, and cost optimization.
Negotiate with vendors and service providers:
- Secure the best possible deals for hardware, software, and security solutions.
Monitor and track IT expenditures:
- Identify cost-saving opportunities and ensure adherence to budgetary constraints.
Qualifications, Skills and Attributes:
- Bachelor's Degree/Diploma in IT/Computer Studies or an equivalent.
- Minimum 4 years experience in a Team Leader or Management position.
- Strong communication and problem-solving skills.
- Ambitious, good attitude, willing to learn and promote teamwork spirit.
- Experience in IT Networking & IT Security methodologies.
- Experience in Data Centre Infrastructure such as Servers, Storage, Clustering and Network Appliances.
- Experience in Data Centre Applications such as VMware, Veeam, VPN, 3CX PABX Systems, and other relevant services.
- Experience in ITIL Processes & IT Operations best practices.
- Sound Experience in Microsoft platforms and products such as Microsoft Office 365 & Advanced Threat Protection.
- Experienced working in multi-site organisations environment.
- Willingness to be on-call and travel to off-sites.
What's on Offer
This is a fantastic opportunity to join a forward-thinking company at the forefront of the industry. You will have the chance to work with cutting-edge technologies, lead a dynamic team, and make a significant impact on the company's success.
Heroix - Rise to New Heights
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