The company is seeking an experienced IT Service Engineer to join their dynamic team. The successful candidate will play a crucial role in providing top-notch IT support and solutions to our Client's diverse clientele.
Key Responsibilities
Provide expert IT support and troubleshooting to clients, both remotely and on-site.
Install, configure, and maintain Linux, Cisco firmware, VLANs, VPNs, and Microsoft systems.
Manage and optimize databases to ensure efficient performance.
Collaborate effectively with team members to deliver exceptional service to clients.
Adhere to service level agreements (SLAs) and maintain high standards of customer satisfaction.
Qualifications, Skills and Attributes
5 to 10 years of experience in an IT service company.
Proficiency or certification in Linux.
CCNA/CCNP certification or relevant experience with Cisco firmware, VLANs, and VPNs.
Microsoft certification or demonstrable experience.
Strong database management skills.
Ability to work flexibly both on-site and in-office.
Excellent teamwork and communication skills.
What's on Offer:
Opportunity to work with cutting-edge technology in a dynamic environment.
Competitive salary and benefits package.
Career development and training opportunities.
Collaborative and supportive team culture.
Exciting challenges and opportunities for growth.
What Heroix Offers
Confidentiality and Discretion: Ensure your job search is handled with utmost confidentiality and professionalism.
CV Review: Receive candid & constructive feedback to enhance your CV.
Interview Planning: Get personalised prep session prior to your interviews.
Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
Long term: Get the details of the role and the company so that you'll be in a position to see the move as long-term, where you establish yourself for growth and stability.
Exclusive Opportunities: Access a broader range of job opportunities.
Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.