Heroix

&lt;div style=&quot;text-align:justify;&quot;&gt;&amp;nbsp;&lt;/div&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;IT Support Executive&lt;br /&gt;
Salary: &amp;euro; 20,000 to &amp;euro;25,000&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;About Our Client&lt;/strong&gt;&lt;br /&gt;
Our Client is a prominent entity in the technology sector, providing top-tier infrastructure, managed IT services, and software solutions. The company is known for its innovative approach and customer-centric solutions. As part of its continued growth, the Business is seeking a dedicated &lt;strong&gt;IT Support Executive&lt;/strong&gt; to strengthen its technical support team.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Role Overview&lt;/strong&gt;&lt;br /&gt;
The &lt;strong&gt;IT Support Executive&lt;/strong&gt; will play a vital role in delivering timely and effective desktop and IT support to internal and external users. This position is ideal for someone with a solid foundation in IT systems and a proactive, hands-on attitude. The role offers exposure to a wide range of technologies and the opportunity to work alongside experienced IT professionals in a fast-paced and evolving environment.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Technical Support&lt;/strong&gt;: Deliver responsive IT support via telephone, email, remote sessions, or on-site visits, ensuring issues are resolved within agreed SLAs.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;System Installation and Configuration&lt;/strong&gt;: Set up and configure computers, software applications, and peripheral equipment for optimal performance.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Troubleshooting&lt;/strong&gt;: Assist in diagnosing and resolving issues with hardware, operating systems, printers, servers, and network devices.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;User Assistance&lt;/strong&gt;: Support users in navigating business-critical applications, including email platforms and collaboration tools.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Documentation&lt;/strong&gt;: Maintain detailed records of support requests and solutions, contributing to an evolving internal knowledge base.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Qualifications, Skills, and Attributes&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Education&lt;/strong&gt;: A diploma or higher qualification in Information Technology or a related field is desirable. A+ certification is an asset.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Experience&lt;/strong&gt;: 1&amp;ndash;2 years of experience in a similar technical support role, ideally within a dynamic business environment.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Language Skills&lt;/strong&gt;: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Communication Skills&lt;/strong&gt;: Strong verbal and written communication skills, with the ability to explain technical issues clearly to non-technical users.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Interpersonal Skills&lt;/strong&gt;: A collaborative team player who builds positive relationships with colleagues and clients.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Technical Skills&lt;/strong&gt;: Proficiency in Microsoft operating systems, Microsoft Office, and common hardware components. Familiarity with network protocols and server support is advantageous.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Organisation&lt;/strong&gt;: Strong time management and organisational skills, with the ability to prioritise effectively.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Self-Motivated&lt;/strong&gt;: A proactive individual who can take initiative and work independently with minimal supervision.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Problem-Solving&lt;/strong&gt;: Analytical mindset with the ability to identify issues and implement effective solutions swiftly.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;What&#039;s on Offer&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Compensation&lt;/strong&gt;: A competitive base salary with performance-based incentives.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Working Hours&lt;/strong&gt;: This is a full-time role, offering stability within a fast-moving and forward-thinking organisation.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Other Benefits&lt;/strong&gt;: Work within a collaborative and innovative environment that fosters personal and professional development.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Career Development&lt;/strong&gt;: Access to growth opportunities and mentorship as part of a high-performing technology team.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;What Heroix Offers&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Confidentiality and Discretion&lt;/strong&gt;: Your job search will be handled with the utmost confidentiality and professionalism.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;CV Review&lt;/strong&gt;: Receive candid &amp;amp; constructive feedback to enhance your CV.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Interview Planning&lt;/strong&gt;: Get personalised prep sessions prior to your interviews.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Cultural Fit Assessment&lt;/strong&gt;: Understand the company culture to ensure it&#039;s the right environment for you.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Long Term&lt;/strong&gt;: Gain insights into the role and company for a long-term, stable career move.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Exclusive Opportunities&lt;/strong&gt;: Access a broader range of job opportunities.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Personalised Candidate Profile&lt;/strong&gt;: Stand out with a detailed profile highlighting your strengths and skills.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Ongoing Support and Guidance&lt;/strong&gt;: Benefit from continuous support throughout your job search process.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Networking Opportunities&lt;/strong&gt;: Leverage our extensive network of industry contacts for exclusive positions.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Time Efficiency&lt;/strong&gt;: Save time and effort with our efficient and effective recruitment strategies.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Tailored Job Matching&lt;/strong&gt;: Find the perfect fit with customised job matching based on your skills and career goals.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Feedback Loop&lt;/strong&gt;: Stay informed and engaged with regular updates and feedback on your application status.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;em&gt;&lt;strong&gt;Heroix - Rise to New Heights&lt;/strong&gt;&lt;/em&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;strong&gt;Follow Heroix on LinkedIn and Facebook to be the first to know about our exclusive job offers&lt;/strong&gt;&lt;br /&gt;
&lt;a href=&quot;https://www.linkedin.com/company/heroix-rise-to-new-heights/&quot;&gt;https://www.linkedin.com/company/heroix-rise-to-new-heights/&lt;/a&gt;&lt;br /&gt;
&lt;a href=&quot;https://www.facebook.com/Heroix.eu&quot;&gt;https://www.facebook.com/Heroix.eu&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align:justify;&quot;&gt;&lt;span style=&quot;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-family:&#039;Trebuchet MS&#039;, Helvetica, sans-serif;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;DIER Agency Licence No: 00412-2025&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

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