Archer IT Recruitment

&lt;p&gt;&lt;strong&gt;L2/L3 Support Engineer - Global Exposure&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p data-start=&quot;202&quot; data-end=&quot;448&quot;&gt;&amp;bull; Take ownership of advanced support in a mission-critical environment&lt;br data-start=&quot;272&quot; data-end=&quot;275&quot; /&gt;&amp;bull; Solve complex issues while collaborating with international teams across multiple regions&lt;br data-start=&quot;366&quot; data-end=&quot;369&quot; /&gt;&amp;bull; Enjoy stability, career growth, and the chance to make a real global impact&lt;/p&gt;&lt;p data-start=&quot;202&quot; data-end=&quot;448&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;450&quot; data-end=&quot;747&quot;&gt;This &lt;strong data-start=&quot;455&quot; data-end=&quot;481&quot;&gt;L2/L3 Support Engineer&lt;/strong&gt; role gives you the platform to provide high-level technical expertise in a fast-paced, high-trust environment. You&amp;rsquo;ll play a vital role in troubleshooting, optimising, and securing enterprise systems, ensuring smooth operations and continuity for global partners.&lt;/p&gt;&lt;p data-start=&quot;749&quot; data-end=&quot;1108&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;749&quot; data-end=&quot;1108&quot;&gt;As a senior member of the support function, you&amp;rsquo;ll bring strong hands-on knowledge of infrastructure and applications, while guiding incident resolution and contributing to continuous improvement. You&amp;rsquo;ll work with cross-functional teams, take on escalated cases, and deliver reliable, scalable, and cutting-edge solutions in a dynamic international context.&lt;/p&gt;&lt;p data-start=&quot;749&quot; data-end=&quot;1108&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;1110&quot; data-end=&quot;1125&quot;&gt;&lt;strong data-start=&quot;1110&quot; data-end=&quot;1123&quot;&gt;You will:&lt;/strong&gt;&lt;/p&gt;&lt;p data-start=&quot;1110&quot; data-end=&quot;1125&quot;&gt;&lt;/p&gt;&lt;ul data-start=&quot;1126&quot; data-end=&quot;1395&quot;&gt;&lt;li data-start=&quot;1126&quot; data-end=&quot;1217&quot;&gt;&lt;p data-start=&quot;1128&quot; data-end=&quot;1217&quot;&gt;Provide advanced support for critical infrastructure, systems, and applications (L2/L3)&lt;/p&gt;&lt;/li&gt;&lt;li data-start=&quot;1218&quot; data-end=&quot;1302&quot;&gt;&lt;p data-start=&quot;1220&quot; data-end=&quot;1302&quot;&gt;Lead troubleshooting, root cause analysis, and implementation of long-term fixes&lt;/p&gt;&lt;/li&gt;&lt;li data-start=&quot;1303&quot; data-end=&quot;1395&quot;&gt;&lt;p data-start=&quot;1305&quot; data-end=&quot;1395&quot;&gt;Collaborate with global teams and external partners to deliver improvements and upgrades&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p data-start=&quot;1397&quot; data-end=&quot;1423&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;1397&quot; data-end=&quot;1423&quot;&gt;&lt;strong data-start=&quot;1397&quot; data-end=&quot;1421&quot;&gt;Skills / Experience:&lt;/strong&gt;&lt;/p&gt;&lt;p data-start=&quot;1397&quot; data-end=&quot;1423&quot;&gt;&lt;/p&gt;&lt;ul data-start=&quot;1424&quot; data-end=&quot;1720&quot;&gt;&lt;li data-start=&quot;1424&quot; data-end=&quot;1514&quot;&gt;&lt;p data-start=&quot;1426&quot; data-end=&quot;1514&quot;&gt;Several years of experience in L2/L3 support, IT infrastructure, or enterprise systems&lt;/p&gt;&lt;/li&gt;&lt;li data-start=&quot;1515&quot; data-end=&quot;1620&quot;&gt;&lt;p data-start=&quot;1517&quot; data-end=&quot;1620&quot;&gt;Strong knowledge of Windows Server, networking, Active Directory, and virtualisation (VMware/Hyper-V)&lt;/p&gt;&lt;/li&gt;&lt;li data-start=&quot;1621&quot; data-end=&quot;1720&quot;&gt;&lt;p data-start=&quot;1623&quot; data-end=&quot;1720&quot;&gt;Excellent troubleshooting skills with exposure to ITIL practices or global support environments&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p data-start=&quot;1722&quot; data-end=&quot;1750&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;1722&quot; data-end=&quot;1750&quot;&gt;&lt;strong data-start=&quot;1722&quot; data-end=&quot;1748&quot;&gt;Salary / Remuneration:&lt;/strong&gt;&lt;/p&gt;&lt;p data-start=&quot;1722&quot; data-end=&quot;1750&quot;&gt;&lt;/p&gt;&lt;ul data-start=&quot;1751&quot; data-end=&quot;1946&quot;&gt;&lt;li data-start=&quot;1751&quot; data-end=&quot;1792&quot;&gt;&lt;p data-start=&quot;1753&quot; data-end=&quot;1792&quot;&gt;Up to &amp;euro;45,000 depending on experience&lt;/p&gt;&lt;/li&gt;&lt;li data-start=&quot;1793&quot; data-end=&quot;1871&quot;&gt;&lt;p data-start=&quot;1795&quot; data-end=&quot;1871&quot;&gt;Benefits package including health insurance and career development support&lt;/p&gt;&lt;/li&gt;&lt;li data-start=&quot;1872&quot; data-end=&quot;1946&quot;&gt;&lt;p data-start=&quot;1874&quot; data-end=&quot;1946&quot;&gt;International exposure and growth within a global-focused organisation&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p data-start=&quot;1948&quot; data-end=&quot;2078&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;1948&quot; data-end=&quot;2078&quot;&gt;For more information, contact &lt;strong data-start=&quot;1978&quot; data-end=&quot;1993&quot;&gt;Luca Ottati&lt;/strong&gt; confidentially at &lt;strong data-start=&quot;2012&quot; data-end=&quot;2030&quot;&gt;+356 2601 6702&lt;/strong&gt; or send your CV to &lt;strong data-start=&quot;2050&quot; data-end=&quot;2075&quot;&gt;&lt;a data-start=&quot;2052&quot; data-end=&quot;2073&quot;&gt;luca.ottati@archer.mt&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;&lt;p data-start=&quot;2080&quot; data-end=&quot;2212&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;2080&quot; data-end=&quot;2212&quot;&gt;I specialise in IT Infrastructure recruitment and focus on helping professionals find meaningful, long-term opportunities in tech.&lt;/p&gt;&lt;p data-start=&quot;2214&quot; data-end=&quot;2300&quot;&gt;&lt;/p&gt;&lt;p data-start=&quot;2214&quot; data-end=&quot;2300&quot;&gt;&lt;strong data-start=&quot;2214&quot; data-end=&quot;2230&quot;&gt;About Archer&lt;/strong&gt; &amp;ndash; Archer is a Specialist IT Recruitment Consultancy based in Malta.&lt;/p&gt;