Handle incoming and outgoing calls, relay messages, and provide accurate information to callers. Manage front desk and carry out daily administrative activities. Provide timely responses to inquiries and requests. Maintain organised office documents and files Maintain a professional and tidy work environment throughout the office. Process orders, manage stock levels, and support sales activities by upselling and cross-selling products. Communicate important customer feedback and maintain a positive customer experience. Additionally, assist with any other administrative tasks as directed by the line manager or designated person. \r\n\r\n
2. Team Collaboration & Professional Development:
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Collaborate with colleagues to identify and implement efficient administrative practices. Participate in training sessions and professional development programs as directed by the company.
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Required Qualifications & Experience:
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Competent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
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At least one year of experience in an administrative role.
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Basic knowledge of Maltese and English languages.
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Required Skills & Attributes:
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Communication: Ability to communicate effectively with a diverse range of stakeholders and build positive relationships.
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Customer Focus: Commitment to understanding and meeting customer needs.
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Attention to Detail: Meticulous in maintaining accurate documents and records.
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Organisational Planning & Time Management: Capable of prioritising workloads and managing time efficiently.
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Professionalism: Demonstrates a presentable and professional demeanour in all interactions, with strong ethics and integrity.
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Company Culture Fit:
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Embrace and uphold the company's values, mission, policies, and procedures.
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Demonstrate a proactive and solution-oriented approach to challenges.
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Strive for continuous improvement and innovation in practice.
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