Our Client is a leading systems integrator specialising in delivering sophisticated yet simple and cost-effective Building Management Systems (BMS) for commercial, industrial, and home use. They focus on innovative solutions that can be seamlessly retrofitted into existing buildings or integrated into new builds. With a commitment to transparency, trust, and engineering excellence, the Company maintains ISO 9001 certification, ensuring a culture of continual improvement and quality.
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Role Overview
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The Operations Manager will oversee project planning and implementation, workforce scheduling, and quality assurance while driving continuous improvement. The role requires leadership in managing teams, ensuring adherence to quality standards, and fostering a client-oriented approach. The position also involves setting up an after-sales team and implementing KPIs to meet organisational goals.
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Key Responsibilities
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Project and Workforce Planning:
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Prepare Project Implementation Plans.
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Ensure consistent project delivery aligned with Standard Operating Procedures (SOPs).
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Schedule workforce and prepare workshop production plans.
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Develop project budgets and coordinate timely material procurement while planning stock levels.
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Maintain regular communication and engagement with clients.
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Track and Monitor Progress:
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Manage project budget targets and oversee the project delivery process.
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Identify and resolve issues impacting project commitments at an early stage.
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Prepare Monthly Work in Progress Reports.
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Quality Assurance:
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Ensure adherence to ISO 9001 requirements.
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Execute internal and external audits.
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Maintain and improve SOPs.
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Foster a culture of consistency and continuous improvement.
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General Management:
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Recruit, train, and supervise staff.
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Oversee store efficiency and general tidiness.
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Perform other duties as assigned.
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Objectives:
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Set up an After-Sales Team.
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Implement KPIs.
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Qualifications, Skills, and Attributes
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Education:
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Engineering Degree from the University of Malta or equivalent.
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Masters level qualification in Engineering, Management, or a related field.
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Experience:
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At least five years of managerial experience.
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Certification in Project Management.
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Skills and Attributes:
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Logical and analytical problem-solving skills with attention to detail.
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Client-oriented approach to ensure timely and tailored project delivery.
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Strong team player who promotes collaboration and team spirit.
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Effective communication and interpersonal skills.
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Organised and capable of managing multiple tasks effectively.
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A passion for quality and continuous improvement.
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What's on Offer
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Compensation: A competitive base salary with performance-based incentives.
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Working Hours: Details to be discussed during the interview process.
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Other Benefits: Opportunities for professional growth and career advancement in a dynamic environment.
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What Heroix Offers
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Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
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CV Review: Receive candid and constructive feedback to enhance your CV.
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Interview Planning: Get personalised prep sessions prior to your interviews.
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Cultural Fit Assessment: Understand the company culture to ensure its the right environment for you.
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Long Term: Gain insights into the role and company for a long-term, stable career move.
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Exclusive Opportunities: Access a broader range of job opportunities.
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Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
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Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
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Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
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Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
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Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
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Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.
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Heroix - Rise to New Heights
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