About This Job
Join a friendly, customer-focused cinema team to ensure a safe, clean, and enjoyable experience for all guests during screenings and venue operations. This part-time role involves active engagement with patrons, maintaining standards, and supporting front-of-house activities.
Key Responsibilities
- Greet patrons, check tickets, guide guests to seats, answer questions, and provide clear directions about facilities and showtimes.
- Monitor auditoriums during screenings to enforce rules (e.g., noise, mobile phones), assist with seating issues, and respond promptly to disturbances or emergencies.
- Assist with sales at the snack counter when required, operate point-of-sale systems, handle cash and card transactions accurately, and restock items.
- Carry out routine safety checks, report hazards, assist with crowd control during busy periods, and follow evacuation and emergency procedures as trained.
- Maintain cleanliness of auditoriums, lobbies, restrooms, and common areas before, during, and after shows; perform light cleaning and set-up tasks.
- Handle basic customer complaints tactfully and escalate more complex issues to supervisors.
- Communicate effectively with colleagues and supervisors, assist with opening/closing procedures, and participate in briefings and training.