About This Job
Malta's largest land-based Casino, Casino Malta is looking to hire a Receptionist/Slot Attendant on a full-time basis.
In Casino Malta, we provide the most exciting casino experience with a mix of Las Vegas-type entertainment and the best customer service. If you have a passion for people and service, then we've got an amazing opportunity for you!
Responsibilities:
- Friendly, polite and professional service of the customers;
- Informing the customers of promotional opportunities, special offers and additional services provided by Casino Malta;
- Providing information via the telephone and e-mail;
- Registering customers when entering the Casino;
- Listening to and solving customer complaints and opinions within professional limits;
- According to the regulations, filing a non-compliance report or realising customer feedback;
- Monitor slot machines and gaming areas to ensure they are functioning correctly;
- Assist customers with slot machines issues and provide excellent customer service;
- Providing basic technical support for customers with gaming issues;
- Assist with promotions and events as required.
Requirements:
- Previous experience in a customer service role;
- Proficiency in Microsoft Office Suite;
- Good English skill is mandatory; the ability to speak in any other language will be considered an asset;
- Ability to work flexible hours, including evenings, weekends and public holidays.
Ready to apply? We are waiting for your CV :)
GDPR and Terms & Conditions – Casino Malta
(https://casinomalta.com.mt/gdpr-and-terms-conditions)