About Our Client \nOur Client is a leading enterprise in the shipping and insurance industries. Built on a foundation of reliability and exceptional service, it specializes in cargo movement, logistics, and comprehensive insurance solutions. Serving both local and international clients, our Client navigates complex market dynamics with deep industry insight and a commitment to long-term partnerships. Its success is driven by innovation, client-focused solutions, and a dedication to excellence in global trade and risk management.
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Role Overview \nHeroix is proud to be partnering with a reputable business in the shipping and insurance sector to recruit a proactive and results-driven Sales & Operations Agent. This role presents an excellent opportunity for individuals looking to contribute to the ongoing growth and operational success of a well-established firm. The selected candidate will play a vital role in managing day-to-day project activities, liaising with clients and partners, and supporting sales initiatives.
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Key Responsibilities
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Strategic Sales Development: Formulate and pursue strategies aimed at generating leads, strengthening client relationships, and expanding service reach.
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Client Engagement: Maintain consistent communication with key customers to understand and anticipate their logistics needs on a daily and weekly basis.
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Quotations and Agreements: Prepare and deliver detailed quotations, service proposals, and contractual documentation with precision and timeliness.
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Operational Coordination: Provide day-to-day support to ensure smooth service execution, collaborating closely with trucking partners, agents, and logistics networks.
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Performance Monitoring and Reporting: Track service quality, ensure compliance with deadlines, and generate reports on activities, developments, and performance outcomes.
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Qualifications, Skills, and Attributes
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Education: A relevant qualification or diploma in logistics, business, or related field would be considered an asset.
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Experience: Previous experience in sales, operations, or client-facing roles within shipping, logistics, or a service-oriented industry is preferred.
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Driving License: Valid driving license required.
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Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
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Communication Skills: Exceptional verbal and written communication skills, with the ability to advise clients clearly and effectively.
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Interpersonal Skills: Strong relationship-building skills, demonstrating professionalism, sensitivity, and trust in all interactions.
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Technical Skills: Proficiency in preparing quotes, handling client presentations, and using logistics or CRM systems is highly advantageous.
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Organisation: Highly organised with the ability to prioritise tasks, manage multiple responsibilities, and meet deadlines efficiently.
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Self-Motivated: Energetic and driven, showing a determined and goal-oriented approach to achieving results.
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Problem-Solving: Skilled at identifying issues early and offering practical, client-focused solutions with a sense of urgency.
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What's on Offer
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Compensation: A competitive base salary with performance-based incentives.
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Working Hours: Permanent, full-time position.
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Other Benefits: A comprehensive package of staff benefits designed to support well-being and job satisfaction.
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Career Development: Opportunities for professional growth and advancement within a dynamic and expanding company.
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What Heroix Offers
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Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
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CV Review: Receive candid & constructive feedback to enhance your CV.
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Interview Planning: Get personalised prep sessions prior to your interviews.
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Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
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Long Term: Gain insights into the role and company for a long-term, stable career move.
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Exclusive Opportunities: Access a broader range of job opportunities.
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Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
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Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
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Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
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Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
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Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
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Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.