About Our Client \nOur Client is a well-established and leading importer and distributor within the fast-moving consumer goods (FMCG) sector, with a rich history of innovation and diversification. The Company is committed to exceptional customer service, trust, and quality while maintaining an inclusive and accountable work environment.
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Role Overview \nThe Sales Representative will play a crucial role in ensuring seamless sales operations by covering assigned sales territories in the absence of regular sales representatives. This position requires a dynamic and customer-focused individual who can maintain sales levels, build strong relationships with customers, and drive business growth.
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Key Responsibilities
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Manage Assigned Sales Territories: Oversee designated sales territories during the absence of regular sales representatives.
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Ensure Sales Continuity: Process customer orders and address inquiries to maintain seamless sales operations.
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Identify Sales Opportunities: Capitalise on opportunities for cross-selling and up-selling to maximise revenue.
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Build Strong Customer Relationships: Establish and nurture connections with customers through proactive engagement.
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Resolve Customer Issues: Address and resolve customer concerns efficiently to enhance satisfaction and loyalty.
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Uphold Company Reputation: Deliver outstanding customer service to maintain and strengthen the Company's image.
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Understand Market Dynamics: Develop an in-depth understanding of assigned territories, including customer profiles and market trends.
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Plan and Execute Sales Visits: Strategically schedule and conduct daily sales visits to ensure comprehensive territory coverage.
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Process Orders and Invoices: Accurately handle customer orders and invoices to support smooth transactions.
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Prepare Sales Reports: Compile and submit timely reports, including call reports and order summaries, to track performance.
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Qualifications, Skills, and Attributes
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Education: No specific degree requirement, but relevant certifications or training in sales and customer service will be considered an asset.
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Experience: Previous experience in sales, retail, or customer service is advantageous.
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Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
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Communication Skills: Strong verbal and written communication skills with a customer-centric approach.
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Interpersonal Skills: Ability to build and maintain relationships with diverse clients.
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Technical Skills: Proficiency in basic computer applications and point-of-sale systems is a plus.
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Organisation: Excellent time management and organisational skills to handle multiple tasks effectively.
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Self-Motivated: Proactive, reliable, and results-driven with the ability to work independently.
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Problem-Solving: Strong analytical and problem-solving skills to handle customer concerns efficiently.
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What's on Offer
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Compensation: A competitive annual salary with monthly bonuses subject to performance.
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Working Hours: Full-time, indefinite contract with stable employment.
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Government Bonuses: Applicable government bonuses as per regulations.
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Company Vehicle: A company car and fuel allowance.
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Technology Package: Company-provided mobile device, SIM, and iPad.
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Health Insurance: Access to a comprehensive health insurance plan.
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Employee Discounts: Exclusive discounts on Company products via the online portal.
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Career Development: Opportunities for professional growth and career advancement within a dynamic and expanding company.
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What Heroix Offers
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Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
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CV Review: Receive candid & constructive feedback to enhance your CV.
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Interview Planning: Get personalised prep sessions prior to your interviews.
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Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
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Long Term: Gain insights into the role and company for a long-term, stable career move.
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Exclusive Opportunities: Access a broader range of job opportunities.
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Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
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Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
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Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
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Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
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Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
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Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.
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Heroix - Rise to New Heights
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