The Shelf Stacker is responsible for ensuring that store shelves and displays are consistently stocked, clean, and visually appealing to customers. The role involves maintaining a high level of attention to detail to guarantee product availability, accuracy, and presentation.
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Key Responsibilities & Accountabilities
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Take stock counts, check merchandise, and ensure items are correctly marked.
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Verify that shelf labels and product pricing are accurate.
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Assist in setting up product displays to enhance visibility and sales.
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Replenish shelves with the correct products in a timely manner.
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Remove expired, damaged, or unsuitable items from shelves.
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Receive, check, and properly store merchandise deliveries.
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Stay updated on special offers, promotions, and seasonal items.
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Maintain shelves in a clean, organised, and tidy condition.
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Contribute to the general cleaning and upkeep of the store premises.
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Assist customers by directing them to the correct products.
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Gather customer feedback and suggest potential new products to management.
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Report any stock discrepancies, damages, or operational issues to the Supervisor.
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Skills & Competencies
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Attention to Detail – Ensuring shelves are well-stocked, clean, correctly priced, and visually appealing.
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Teamwork – Ability to work collaboratively with colleagues and supervisors to maintain smooth store operations.
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Customer Service – Friendly and approachable manner when assisting customers with directions or product queries.
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Time Management – Efficiently prioritising tasks such as stocking, cleaning, and product rotation.
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Problem-Solving – Identifying and reporting issues such as stock discrepancies or damaged goods.
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Adaptability – Flexibility to handle changing priorities, seasonal promotions, and unexpected deliveries.
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Communication Skills – Clear and respectful communication with team members, management, and customers.
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Qualifications & Requirements
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No prior experience required; on-the-job training will be provided.
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Ability to communicate in English (both spoken and written).
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Reliable, punctual, and willing to work flexible hours, including weekends and evenings if required.
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Positive attitude and willingness to learn.
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