About This Job
Your Role
You will provide customer support to existing clients and soliciting potential business from new clients.
Your Responsibilities
- Ability to work independently and manage time effectively, whilst also being a good team player;
- Ability to address client inquiries, resolving issues, and ensuring customer satisfaction in a swift and timely manner;
- Build and maintain strong customer relationships to encourage repeat business;
- Ability of generating leads and identifying new sales opportunities / customers in line with our service portfolio;
- Provide product information and recommendations to customers;
- Process quotation requests accurately and in a timely manner;
- Maintain and update customer internal records using company software;
- Respond to customer inquiries via phone, email in an efficient and timely manner.
Your Skills and Experiences
- Knowledge of the local market; Already residing in Malta.
- Computer literacy including the use of Microsoft Office Software
- Good selling, negotiation and communications skills;
- Strong ability to convince and communicate;
- Cold calling experience;
- Willing to learn;
- Language skills: Fluent in English (Maltese is a plus).