Heroix

&lt;div style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Tier 2 IT Support Specialist&lt;br /&gt;
Salary: &amp;euro;28,000 to &amp;euro;38,000&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;About Our Client&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;Our Client provides essential IT services to a wide range of industries, including manufacturing, office environments, distribution, and retail. They also distribute and represent well-known software brands and hospitality solutions. Our Client&amp;#39;s dedicated team of professionals continues to drive innovation and ensure the business remains a leader in their field.&amp;#65279;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Role Overview&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;As a Tier 2 IT&amp;nbsp;Support Specialist, you will be a key player in delivering technical support across a number of client companies. Your role will involve troubleshooting, configuring systems, and assisting with various technical tasks in collaboration with a skilled team of engineers. This hands-on role provides the chance to broaden your technical expertise in low to medium complexity environments.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Technical Troubleshooting&lt;/strong&gt;: Provide second line support for devices such as printers, NAS, laptops, as well as Windows client OS&amp;nbsp;and Fortinet setups.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;User Management&lt;/strong&gt;: Create and manage user accounts within domains and Office 365.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Shared Storage Setup&lt;/strong&gt;: Design and implement shared storage solutions effectively.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;System Configuration&lt;/strong&gt;: Configure and set up systems like Cisco ASA, Windows Server, and Domain Controllers.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Support Systems&lt;/strong&gt;: Utilize ticketing systems to track, manage, and resolve support requests efficiently.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Qualifications, Skills &amp;amp; Attributes&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Experience&lt;/strong&gt;: At least 2 years in IT support, with proven expertise in troubleshooting and configuration.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;Certification: Cisco Certified Network Associate (CCNA) certification would be an asset.&amp;#65279; Interest in pursuing such certifications or ones related to Fortinet technologies such as FCF going up to FCSS/FCX would be encouraged and supported.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Technical Knowledge&lt;/strong&gt;: Familiarity with Windows client OS, Office 365, and networking solutions, including Cisco ASA, AWS,&amp;nbsp;MS Azure, or Fortinet.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Domain Skills&lt;/strong&gt;: Knowledge of managing domain users and configuring Domain Controllers.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Driving Licence&lt;/strong&gt;: A valid driving license is required, along with the ability to travel as needed.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Problem Solving&lt;/strong&gt;: Strong troubleshooting abilities and a proactive approach to resolving technical issues.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;What&amp;#39;s On Offer&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;Competitive salary packages tailored to your expertise.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;Opportunities for career growth and ongoing training.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;A chance to work with state-of-the-art technology in a dynamic environment.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;A collaborative team environment with ample learning opportunities.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;What Heroix Offers&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Confidentiality and Discretion:&lt;/strong&gt;&amp;nbsp;Your job search will be handled with the utmost confidentiality and professionalism.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;CV Review:&lt;/strong&gt;&amp;nbsp;Receive candid &amp;amp; constructive feedback to enhance your CV.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Interview Planning:&lt;/strong&gt;&amp;nbsp;Get personalised prep sessions prior to your interviews.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Cultural Fit Assessment:&lt;/strong&gt;&amp;nbsp;Understand the company culture to ensure it&amp;#39;s the right environment for you.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Long Term:&lt;/strong&gt;&amp;nbsp;Gain insights into the role and company for a long-term, stable career move.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Exclusive Opportunities:&lt;/strong&gt;&amp;nbsp;Access a broader range of job opportunities.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Personalised Candidate Profile:&lt;/strong&gt;&amp;nbsp;Stand out with a detailed profile highlighting your strengths and skills.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Ongoing Support and Guidance:&lt;/strong&gt;&amp;nbsp;Benefit from continuous support throughout your job search process.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Networking Opportunities:&lt;/strong&gt;&amp;nbsp;Leverage our extensive network of industry contacts for exclusive positions.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Time Efficiency:&lt;/strong&gt;&amp;nbsp;Save time and effort with our efficient and effective recruitment strategies.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Tailored Job Matching:&lt;/strong&gt;&amp;nbsp;Find the perfect fit with customised job matching based on your skills and career goals.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Feedback Loop:&lt;/strong&gt;&amp;nbsp;Stay informed and engaged with regular updates and feedback on your application status.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;em&gt;&lt;strong&gt;Heroix - Rise to New Heights&lt;/strong&gt;&lt;/em&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;strong&gt;Follow Heroix on LinkedIn and Facebook to be the first to know about our exclusive job offers!&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;a href=&quot;https://www.linkedin.com/company/heroix-rise-to-new-heights/&quot;&gt;Follow Heroix on LinkedIn&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;&lt;a href=&quot;https://www.facebook.com/Heroix.eu/&quot;&gt;Follow Heroix on Facebook&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;text-align: justify;&quot;&gt;&lt;span style=&quot;display:inline-table;line-height:1.5;&quot;&gt;&lt;span style=&quot;font-size:13.5px;&quot;&gt;&lt;span style=&quot;font-family:Trebuchet MS,Helvetica,sans-serif;&quot;&gt;DIER E.A. Licence No: 00229-2023&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;