Warehouse Manager

Position Summary

The Warehouse Manager maintains the accuracy of all inventories, manages warehouse and inventory costs, issues delivery orders, conducts stock take and maintains records, optimises location capacity and stock placement efficiency.

Key Responsibilities & Accountabilities

• Plan, lead and monitor storage and distribution services.
• Identify and implement warehouse related policies and procedures.
• Ensure that the fastest and most cost-efficient routes are planned.
• Manage relationships with customers, suppliers, and sub-contractors.
• Agree on delivery slots with Suppliers.
• Allocate and monitor budgets.
• Monitor and manage stock levels.
• Monitor the dispatch of inhouse delivery vehicles and subcontractors
• Ensure transportation schedules are adhered to.
• Monitor administrative and operational functions.
• Deal with technical difficulties and take action to resolve any issues.
• Ensure the necessary paperwork, such as shipping documentation, is in order.
• Ensure that staff under your remit respond to customer queries and complaints in a prompt manner.
• Ensure routine maintenance is carried out on vehicles and equipment in adherence to the company’s policies on health and safety.
• Participate in the recruitment and training of new employees for the warehouse.
• Plan and prepare staff schedules and rosters.
• Carry out performance reviews
• Ensure that the Warehouse services the outlet and other distribution channels in the most efficient manner

Level of Education Standard & Experience Required

• MQF LEVEL 5 (DIPLOMA)
• FIELDS OF STUDY - Logistics and Transportation, Business Administration, Management or Commerce
• TYPE OF WORKING EXPERIENCE - Warehousing in retail sector
• LANGUAGES- WRITTEN/SPOKEN - In English and Maltese

Compatibility with the Company’s Values

• Possess an aptitude towards creating a safe environment to himself and others
• Be able to commit and provide quality to his/her line of work
• Strive to create a customer-driven approach
• Believe that teamwork makes work more efficient and leads better productivity
• Show respect and integrity at the workplace and able to work in a team
• Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required
• Cultivate a strong understanding of key social and environmental issues

Competencies

1. Leadership/Management

• People management and supervisory skills to supervise a team
• Leadership skills

2. Personal

• The ability to analyse and interpret data
• An understanding of customer requirements
• An understanding of business accounting and finance
• Personnel management skills
• Project management skills
• Interpersonal skills
• Customer care skills
• Organisational and planning skills
• Analytical, problem solving and decision-making skills
• Time management skills
• The ability to cope with the pressure of demanding targets and tight deadlines
• The ability to work independently and as part of a team
• The ability to persuade, negotiate and network successfully

3. Technical (Specific to the Job)

• Knowledge of logistics and supply chain management
• Knowledge of warehouse and inventory management
• Knowledge of transportation regulations

4. Information Technology

• An understanding of Geographic Information Systems (GIS)
• IT skills

5. Health & Safety

• Knowledge of health and safety procedures