AURA. Cleaning & Hospitality

&lt;p&gt;Aura is looking for a hands-on Supervisor to lead our cleaning and hospitality team and make sure every property is ready on time and to standard.&lt;/p&gt;
&lt;p&gt;You will plan the day, move between sites, check the work, support the team and keep management informed. This is an on-the-road role, not a desk job: you set the standard by example and step in when the team needs you.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Malta, travelling between properties&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Hours:&lt;/strong&gt; full-time, weekdays and weekends&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Quality and standards&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Inspect properties after each clean against Aura&#039;s checklist and sign them off as ready.&lt;/li&gt;
&lt;li&gt;Spot and fix small details before a guest or client does: linen, amenities, smells, marks, presentation.&lt;/li&gt;
&lt;li&gt;Report damage, maintenance issues and missing items the same day, with photos.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Scheduling and planning&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Build and manage the daily and weekly schedule for yourself and the team.&lt;/li&gt;
&lt;li&gt;Re-plan quickly when bookings change, someone is absent or a job runs over.&lt;/li&gt;
&lt;li&gt;Make sure check-out and check-in deadlines are met.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Leading the team&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Brief the team at the start of the day and follow up on tasks.&lt;/li&gt;
&lt;li&gt;Train new starters and coach existing staff on standards and methods.&lt;/li&gt;
&lt;li&gt;Step in and clean when needed to cover absence or busy periods.&lt;/li&gt;
&lt;li&gt;Track attendance and punctuality, and raise issues early.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Communication&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Give management a clear daily update: what was done, what was not, and what needs a decision.&lt;/li&gt;
&lt;li&gt;Be the first point of contact for the team on site.&lt;/li&gt;
&lt;li&gt;Handle guest or client concerns politely and escalate when needed.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Stock and equipment&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Keep track of linen, cleaning products and guest supplies, and request orders before they run out.&lt;/li&gt;
&lt;li&gt;Make sure equipment is looked after and products are used safely.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we are looking for&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Essential&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A valid scooter or motorcycle licence, or at least a car licence, to travel between properties.&lt;/li&gt;
&lt;li&gt;Strong attention to detail: you notice what others miss.&lt;/li&gt;
&lt;li&gt;Confidence managing your own schedule and the schedules of others.&lt;/li&gt;
&lt;li&gt;A can-do attitude: you look for solutions and are happy to assist others.&lt;/li&gt;
&lt;li&gt;Very good time management and the ability to stay calm when the day changes.&lt;/li&gt;
&lt;li&gt;Clear, respectful communication with both management and team members.&lt;/li&gt;
&lt;li&gt;Experience in cleaning, housekeeping or hospitality.&lt;/li&gt;
&lt;li&gt;Good spoken and written English.&lt;/li&gt;
&lt;li&gt;Comfortable using a smartphone for schedules, messages and photo reports.&lt;/li&gt;
&lt;li&gt;Flexibility to work weekends and public holidays on a rota.&lt;/li&gt;
&lt;li&gt;The right to work in Malta and a clean police conduct certificate.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Nice to have&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous experience as a supervisor or team leader.&lt;/li&gt;
&lt;li&gt;Experience with short-let or hotel turnovers.&lt;/li&gt;
&lt;li&gt;Maltese or another language spoken by the team or guests.&lt;/li&gt;
&lt;li&gt;Your own scooter or car.&lt;/li&gt;
&lt;li&gt;Basic first aid or health and safety training.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we offer&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Salary: around €20,000 per annum (depending on experience)&lt;/li&gt;
&lt;li&gt;Transport: Company scooter&lt;/li&gt;
&lt;li&gt;Phone allowance, performance bonus&lt;/li&gt;
&lt;li&gt;A supportive team and room to grow as Aura grows.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;How to apply&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Send your CV and a short note about your experience to recruitment@aura.mt by 20th October. Shortlisted candidates will be invited to an interview and a short trial shift.&lt;/p&gt;

There Are No Job Openings at AURA. Cleaning & Hospitality At The Moment