Malta Dairy Products Ltd. is the leading processing dairy plant on the Maltese Islands. We process, pack and distribute fresh milk and milk products originating solely from the Maltese Islands. Fresh milk is brought in every single day from 89 farms around Malta and Gozo. The milk is not sterilised, but simply pasteurised to retain its fresh taste and nutritious quality. Product safety and quality are at the heart of the Company’s culture and relentless pursuit to ensure that all its products are produced in a hygienic and efficient manner. At Malta Dairy Products Ltd. we pride ourselves in being the leading Cooperative of dairy farmers across Malta and Gozo, with a mission to utilise all the milk provided by our herdsmen.

Agriculture and Food Production

Food Processing

Dairy & Livestock Production

Maltese

English

Malta Dairy Products Ltd

&lt;p&gt;&lt;strong&gt;JOB PURPOSE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Support employees, maintain IT systems, networks, telephony, and backups, and assist with ERP implementation and ongoing operation. Work within the IT team and coordinate technical tasks with business users and suppliers. Support may extend to group companies as assigned by the IT Manager.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;DUTIES AND RESPONSIBILITIES&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Duties and Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;1. User Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provide first- and second-line technical support for computers, printers, Microsoft 365, business applications and network connectivity.&lt;/li&gt;
&lt;li&gt;Record, prioritise and resolve support requests through the ticketing system, keeping users informed and escalating issues when necessary.&lt;/li&gt;
&lt;li&gt;Install and configure approved hardware and software, and support employee onboarding and offboarding.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;2. Network Administration&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Configure, maintain, and troubleshoot IP addressing, VLANs, managed switches, DNS, DHCP, and network connectivity.&lt;/li&gt;
&lt;li&gt;Support firewalls, VPN connections, wireless networks and approved access rules.&lt;/li&gt;
&lt;li&gt;Maintain network diagrams, configuration records and device configuration backups.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;3. Systems &amp;amp; Infrastructure&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Support Windows Server systems and administer Active Directory accounts, groups, permissions and Group Policies.&lt;/li&gt;
&lt;li&gt;Maintain Hyper-V hosts and virtual machines, including provisioning, monitoring, resource allocation and planned migrations.&lt;/li&gt;
&lt;li&gt;Perform approved updates, patching and maintenance, investigating system faults and performance issues.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;4. Telephony — 3CX&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Administer extensions, phones, call queues, ring groups and call routing.&lt;/li&gt;
&lt;li&gt;Support SIP trunks and troubleshoot call quality, registration and connectivity problems.&lt;/li&gt;
&lt;li&gt;Coordinate with telecommunications providers and maintain configuration records.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;5. Backups and Recovery — Veeam&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Monitor backup jobs, investigate failures and confirm that required systems are covered.&lt;/li&gt;
&lt;li&gt;Maintain approved backup schedules and retention settings.&lt;/li&gt;
&lt;li&gt;Perform authorised restores and recovery tests, documenting results and supporting disaster recovery procedures.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;6. ERP Implementation and Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work with departments to document business processes, requirements and operational issues.&lt;/li&gt;
&lt;li&gt;Coordinate assigned technical activities with the ERP Executive.&lt;/li&gt;
&lt;li&gt;Assist with system configuration, user access, data preparation, migration and validation.&lt;/li&gt;
&lt;li&gt;Support user acceptance testing, record defects and coordinate fixes and retesting.&lt;/li&gt;
&lt;li&gt;Prepare user guides, assist with training and provide support during rollout and after implementation.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;7. IT Security&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Apply approved security policies, access controls, MFA, and endpoint protection settings.&lt;/li&gt;
&lt;li&gt;Monitor assigned security alerts and assist with vulnerability remediation.&lt;/li&gt;
&lt;li&gt;Escalate suspected incidents promptly and assist with investigation and recovery.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;8. Documentation and Coordination&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Maintain accurate IT asset records, technical documentation, and support procedures.&lt;/li&gt;
&lt;li&gt;Coordinate with suppliers and departments on assigned tasks.&lt;/li&gt;
&lt;li&gt;Report progress, outstanding issues, dependencies, and risks to the IT Manager.&lt;/li&gt;
&lt;li&gt;Follow change approval procedures and identify opportunities to improve reliability and user support.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;QUALIFICATIONS, EXPERIENCE, AND SKILLS&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Diploma or degree in Information Technology, Computer Science, Networking, or a related field. Candidates with equivalent practical experience will also be considered.&lt;/li&gt;
&lt;li&gt;Relevant Microsoft, networking, security, Veeam or 3CX certifications would be considered an asset.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;At least three years of relevant experience in IT support, systems administration, or infrastructure support.&lt;/li&gt;
&lt;li&gt;Experience supporting users in a business environment and troubleshooting hardware, software, and connectivity issues.&lt;/li&gt;
&lt;li&gt;Practical experience administering Windows Server, Hyper-V, Active Directory, DNS, DHCP, and Group Policies.&lt;/li&gt;
&lt;li&gt;Experience configuring and troubleshooting managed switches, VLANs, IP addressing, firewalls and VPN connections.&lt;/li&gt;
&lt;li&gt;Experience supporting Microsoft 365 and Veeam backup and recovery operations.&lt;/li&gt;
&lt;li&gt;Experience administering or supporting 3CX telephony systems.&lt;/li&gt;
&lt;li&gt;Previous involvement in ERP implementation, data migration, user acceptance testing, or business application support would be considered an asset.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Technical Skills&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong understanding of networking, including subnetting, VLANs, switching and routing.&lt;/li&gt;
&lt;li&gt;Ability to diagnose faults across devices, operating systems, networks and business applications.&lt;/li&gt;
&lt;li&gt;Understanding of access permissions, MFA, endpoint security, patch management and secure IT practices.&lt;/li&gt;
&lt;li&gt;Ability to monitor backups, investigate failures, and perform restores and recovery tests.&lt;/li&gt;
&lt;li&gt;Ability to maintain clear technical documentation, configuration records and IT asset inventories.&lt;/li&gt;
&lt;li&gt;Basic PowerShell or other scripting knowledge would be considered an asset.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Personal and Professional Skills&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong problem-solving skills&lt;/li&gt;
&lt;li&gt;Ability to prioritise support requests alongside maintenance and project work.&lt;/li&gt;
&lt;li&gt;Willingness to learn business processes and work closely with departments during ERP implementation.&lt;/li&gt;
&lt;li&gt;Ability to work independently on assigned tasks and collaborate with the IT team and external suppliers.&lt;/li&gt;
&lt;li&gt;Attention to detail, confidentiality, and sound judgement when handling company systems and data.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;All submissions will be reviewed in line with the company’s recruitment and equal opportunity policies.&lt;/p&gt;

IT Systems and ERP Support Executive

&lt;p&gt;&lt;strong&gt;JOB PURPOSE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Distribution and Cold Store Executive reports directly to the Distribution and Cold Store Manager. The focus of the role is ensuring a smooth operation within the supply chain, warehousing of products, deliveries and returns.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;DUTIES AND RESPONSIBILITIES&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;1. Developing efficient driver schedules by using software&lt;/p&gt;
&lt;p&gt;2. Managing drivers so they adhere to strict schedules.&lt;/p&gt;
&lt;p&gt;3. Analyse data to assess performance, discover logistical problems, and devise improvement plans.&lt;/p&gt;
&lt;p&gt;4. Assist in the recruitment of quality drivers into the fleet.&lt;/p&gt;
&lt;p&gt;5. Monitor driver behavior and ensure a high level of customer service.&lt;/p&gt;
&lt;p&gt;6. Coordinate distribution operations, in collaboration with cold stores.&lt;/p&gt;
&lt;p&gt;7. Lead monthly distributors&#039; meetings to advise of new products or packaging.&lt;/p&gt;
&lt;p&gt;8. Be the sole point of contact between distributors for the sales and marketing functions of MDP.&lt;/p&gt;
&lt;p&gt;9. Advise and control all company policies that distributors are bound to by the company.&lt;/p&gt;
&lt;p&gt;10. Providing weekly reports as may be required.&lt;/p&gt;
&lt;p&gt;11. Ensure that distributors&#039; contracts are adhered to and identify any shortfall in sales.&lt;/p&gt;
&lt;p&gt;12. Inspect distributors&#039; trucks to ensure they are clean, and temperatures are in line.&lt;/p&gt;
&lt;p&gt;13. Daily stock control and forecasting for all product lines.&lt;/p&gt;
&lt;p&gt;14. Be the point of contact for clients, such as retail shops, catering industries and hotel chains.&lt;/p&gt;
&lt;p&gt;15. Any other duties as may be required from time to time.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;QUALIFICATIONS, EXPERIENCE, AND SKILLS&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;1. Must have 3-4 years’ experience in a similar role in the fast-moving consumer goods market.&lt;/p&gt;
&lt;p&gt;2. Be IT literate, especially in Excel, and have working experience in an ERP System&lt;/p&gt;
&lt;p&gt;3. Possess excellent reporting and communication skills and be able to work with minimal supervision.&lt;/p&gt;
&lt;p&gt;4. Be in possession of a valid driving license.&lt;/p&gt;
&lt;p&gt;5. Drive for results.&lt;/p&gt;
&lt;p&gt;6. Analytical thinking.&lt;/p&gt;
&lt;p&gt;7. Excellent organizational and reporting skills.&lt;/p&gt;
&lt;p&gt;8. Can-do, positive attitude.&lt;/p&gt;
&lt;p&gt;9. Interpersonal skills to work in a team.&lt;/p&gt;
&lt;p&gt;10. Rigorous attention to detail.&lt;/p&gt;
&lt;p&gt;11. Excellent written and verbal communication skills.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;All submissions will be reviewed in line with the company’s recruitment and equal opportunity policies.&lt;/p&gt;

Distribution Executive

&lt;p&gt;&lt;strong&gt;JOB PURPOSE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Distribution and Cold Store Administrator reports directly to the Distribution and Cold Store Manager. The focus of the role is to ensure a smooth operation within the supply chain.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;DUTIES AND RESPONSIBILITIES&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;1. Check delivery notes with invoices daily.&lt;/p&gt;
&lt;p&gt;2. Ensure all paperwork is completed correctly, together with signatures and the corresponded invoice dates are brought all accordingly to report.&lt;/p&gt;
&lt;p&gt;3. Review returns forms and ensure all is updated accordingly on CSB.&lt;/p&gt;
&lt;p&gt;4. Handling of day-to-day challenges, related to distribution &amp;amp; cold stores and take action were necessary with your superior’s approval.&lt;/p&gt;
&lt;p&gt;5. Follow up on any software issues related to CSB.&lt;/p&gt;
&lt;p&gt;6. Collaborate with other departments such as finance and marketing to ensure smooth operation service.&lt;/p&gt;
&lt;p&gt;7. Assist the Distribution Executive with any related issues as may be require.&lt;/p&gt;
&lt;p&gt;8. Support the implementation of policies.&lt;/p&gt;
&lt;p&gt;9. Monthly collection of Fuel receipts &amp;amp; updating excel sheet accordingly to have a more accurate fuel consumption history of the company vehicle.&lt;/p&gt;
&lt;p&gt;10. Inspect, analyze, verify and correct any unsolved issues related to clients’ credit notes and invoices.&lt;/p&gt;
&lt;p&gt;11. Handling the invoicing of raw milk/ frozen cream both export and local.&lt;/p&gt;
&lt;p&gt;12. Handling route changes for new or existing accounts and updating of addresses as instructed.&lt;/p&gt;
&lt;p&gt;13. Manual inputting of orders, free issues or any cash sales as requested on CSB.&lt;/p&gt;
&lt;p&gt;14. Handling of inputting discards or rework on CSB related to cold stores.&lt;/p&gt;
&lt;p&gt;15. Issue a detailed temperature reports with graphs for company and third-party vehicles.&lt;/p&gt;
&lt;p&gt;16. Undertake any additional tasks as assigned from time to time.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;QUALIFICATIONS, EXPERIENCE, AND SKILLS&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;1. MQF Level 4 and / or 3-4 years work experience in a similar role in the fast-moving consumer goods market.&lt;/p&gt;
&lt;p&gt;2. Be IT literate, especially in Excel and have some experience working on ERP System&lt;/p&gt;
&lt;p&gt;3. Possess excellent reporting and communication skills and be able to work with minimal supervision.&lt;/p&gt;
&lt;p&gt;4. Be in possession of a driving license.&lt;/p&gt;
&lt;p&gt;5. Drive for results.&lt;/p&gt;
&lt;p&gt;6. Analytical thinking.&lt;/p&gt;
&lt;p&gt;7. Excellent organisational and reporting skills.&lt;/p&gt;
&lt;p&gt;8. Can-do positive attitude.&lt;/p&gt;
&lt;p&gt;9. Interpersonal skills to work in a team.&lt;/p&gt;
&lt;p&gt;10. Rigorous attention to detail.&lt;/p&gt;
&lt;p&gt;11. Have excellent written and verbal communication skills.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;All submissions will be reviewed in line with the company’s recruitment and equal opportunity policies.&lt;/p&gt;

Distribution Administrator

&lt;p&gt;&lt;strong&gt;JOB PURPOSE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Field Sales Support role brings together in‑store execution with selected sales‑related responsibilities, ensuring strong support across retail operations while also contributing to key sales activities when required.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;DUTIES AND RESPONSIBILITIES&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;1. Participate in targeted sales initiatives assigned by the Business Development Department&lt;/p&gt;
&lt;p&gt;2. Support Sales Representatives by ensuring shelves are properly stocked, displays are aligned with planograms, and products are retail‑ready.&lt;/p&gt;
&lt;p&gt;3. Suggest stock replenishment based on product movement.&lt;/p&gt;
&lt;p&gt;4. Provide in‑store insights (pricing checks, competitor comparisons, customer comments).&lt;/p&gt;
&lt;p&gt;5. Assist in basic customer feedback or queries relating to MDP products and/or services, escalating more complex matters to the Business Development Department.&lt;/p&gt;
&lt;p&gt;6. Ensure products are correctly displayed according to planograms, brand guidelines, and promotional standards.&lt;/p&gt;
&lt;p&gt;7. Carry out routine checks on stock rotation, expiry dates, product availability, and shelf condition.&lt;/p&gt;
&lt;p&gt;8. Occasionally assist in transporting of products to and from customers on behalf of the QA Team.&lt;/p&gt;
&lt;p&gt;9. Monitor fridge temperatures and product freshness where applicable.&lt;/p&gt;
&lt;p&gt;10. Maintain high-quality in‑store displays, signage, and promotional materials.&lt;/p&gt;
&lt;p&gt;11. Support specific events and tasting promotion setups when required.&lt;/p&gt;
&lt;p&gt;12. Collect data consistently, including:&lt;/p&gt;
&lt;p&gt;· stock levels and product movement&lt;/p&gt;
&lt;p&gt;· competitor pricing, placements, and promotions&lt;/p&gt;
&lt;p&gt;· visibility of MDP products&lt;/p&gt;
&lt;p&gt;· out‑of‑stock situations&lt;/p&gt;
&lt;p&gt;· retailer feedback on product range&lt;/p&gt;
&lt;p&gt;· information on new potential clients (e.g., newly opened outlets, new store owners, or newly acquired accounts)&lt;/p&gt;
&lt;p&gt;· information on existing clients, such as changes in ordering patterns, product performance, feedback, concerns, or opportunities to expand the product range&lt;/p&gt;
&lt;p&gt;13. Submit accurate daily or weekly reports containing quantitative and qualitative data gathered from outlets.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;QUALIFICATIONS, EXPERIENCE, AND SKILLS&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;1. Full-time (Flexible working days: Monday to Saturday)&lt;/p&gt;
&lt;p&gt;2. Minimum of 2 years’ experience in a similar FMCG merchandising role.&lt;/p&gt;
&lt;p&gt;3. Fluent in both Maltese and English.&lt;/p&gt;
&lt;p&gt;4. Basic knowledge of MS Office (Excel for reporting, Word for documentation)&lt;/p&gt;
&lt;p&gt;5. Familiarity with planograms and product display standards.&lt;/p&gt;
&lt;p&gt;6. Outgoing, detail-oriented, with strong organisational skills.&lt;/p&gt;
&lt;p&gt;7. Ability to work independently with minimal supervision, as well as in a team.&lt;/p&gt;
&lt;p&gt;8. Physically fit, with the ability to lift and move milk crates.&lt;/p&gt;
&lt;p&gt;9. Must have a valid Category B driving licence and use of own car.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;All submissions will be reviewed in line with the company’s recruitment and equal opportunity policies.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;

Field Sales Support

Health insurance

Flexible working hours

&lt;p&gt;&lt;strong&gt;JOB PURPOSE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Support employees, maintain IT systems, networks, telephony, and backups, and assist with ERP implementation and ongoing operation. Work within the IT team and coordinate technical tasks with business users and suppliers. Support may extend to group companies as assigned by the IT Manager.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;DUTIES AND RESPONSIBILITIES&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Duties and Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;1. User Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Provide first- and second-line technical support for computers, printers, Microsoft 365, business applications and network connectivity.&lt;/li&gt;
&lt;li&gt;Record, prioritise and resolve support requests through the ticketing system, keeping users informed and escalating issues when necessary.&lt;/li&gt;
&lt;li&gt;Install and configure approved hardware and software, and support employee onboarding and offboarding.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;2. Network Administration&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Configure, maintain, and troubleshoot IP addressing, VLANs, managed switches, DNS, DHCP, and network connectivity.&lt;/li&gt;
&lt;li&gt;Support firewalls, VPN connections, wireless networks and approved access rules.&lt;/li&gt;
&lt;li&gt;Maintain network diagrams, configuration records and device configuration backups.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;3. Systems &amp;amp; Infrastructure&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Support Windows Server systems and administer Active Directory accounts, groups, permissions and Group Policies.&lt;/li&gt;
&lt;li&gt;Maintain Hyper-V hosts and virtual machines, including provisioning, monitoring, resource allocation and planned migrations.&lt;/li&gt;
&lt;li&gt;Perform approved updates, patching and maintenance, investigating system faults and performance issues.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;4. Telephony — 3CX&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Administer extensions, phones, call queues, ring groups and call routing.&lt;/li&gt;
&lt;li&gt;Support SIP trunks and troubleshoot call quality, registration and connectivity problems.&lt;/li&gt;
&lt;li&gt;Coordinate with telecommunications providers and maintain configuration records.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;5. Backups and Recovery — Veeam&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Monitor backup jobs, investigate failures and confirm that required systems are covered.&lt;/li&gt;
&lt;li&gt;Maintain approved backup schedules and retention settings.&lt;/li&gt;
&lt;li&gt;Perform authorised restores and recovery tests, documenting results and supporting disaster recovery procedures.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;6. ERP Implementation and Support&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work with departments to document business processes, requirements and operational issues.&lt;/li&gt;
&lt;li&gt;Coordinate assigned technical activities with the ERP Executive.&lt;/li&gt;
&lt;li&gt;Assist with system configuration, user access, data preparation, migration and validation.&lt;/li&gt;
&lt;li&gt;Support user acceptance testing, record defects and coordinate fixes and retesting.&lt;/li&gt;
&lt;li&gt;Prepare user guides, assist with training and provide support during rollout and after implementation.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;7. IT Security&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Apply approved security policies, access controls, MFA, and endpoint protection settings.&lt;/li&gt;
&lt;li&gt;Monitor assigned security alerts and assist with vulnerability remediation.&lt;/li&gt;
&lt;li&gt;Escalate suspected incidents promptly and assist with investigation and recovery.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;8. Documentation and Coordination&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Maintain accurate IT asset records, technical documentation, and support procedures.&lt;/li&gt;
&lt;li&gt;Coordinate with suppliers and departments on assigned tasks.&lt;/li&gt;
&lt;li&gt;Report progress, outstanding issues, dependencies, and risks to the IT Manager.&lt;/li&gt;
&lt;li&gt;Follow change approval procedures and identify opportunities to improve reliability and user support.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;QUALIFICATIONS, EXPERIENCE, AND SKILLS&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Diploma or degree in Information Technology, Computer Science, Networking, or a related field. Candidates with equivalent practical experience will also be considered.&lt;/li&gt;
&lt;li&gt;Relevant Microsoft, networking, security, Veeam or 3CX certifications would be considered an asset.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;At least three years of relevant experience in IT support, systems administration, or infrastructure support.&lt;/li&gt;
&lt;li&gt;Experience supporting users in a business environment and troubleshooting hardware, software, and connectivity issues.&lt;/li&gt;
&lt;li&gt;Practical experience administering Windows Server, Hyper-V, Active Directory, DNS, DHCP, and Group Policies.&lt;/li&gt;
&lt;li&gt;Experience configuring and troubleshooting managed switches, VLANs, IP addressing, firewalls and VPN connections.&lt;/li&gt;
&lt;li&gt;Experience supporting Microsoft 365 and Veeam backup and recovery operations.&lt;/li&gt;
&lt;li&gt;Experience administering or supporting 3CX telephony systems.&lt;/li&gt;
&lt;li&gt;Previous involvement in ERP implementation, data migration, user acceptance testing, or business application support would be considered an asset.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Technical Skills&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong understanding of networking, including subnetting, VLANs, switching and routing.&lt;/li&gt;
&lt;li&gt;Ability to diagnose faults across devices, operating systems, networks and business applications.&lt;/li&gt;
&lt;li&gt;Understanding of access permissions, MFA, endpoint security, patch management and secure IT practices.&lt;/li&gt;
&lt;li&gt;Ability to monitor backups, investigate failures, and perform restores and recovery tests.&lt;/li&gt;
&lt;li&gt;Ability to maintain clear technical documentation, configuration records and IT asset inventories.&lt;/li&gt;
&lt;li&gt;Basic PowerShell or other scripting knowledge would be considered an asset.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Personal and Professional Skills&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong problem-solving skills&lt;/li&gt;
&lt;li&gt;Ability to prioritise support requests alongside maintenance and project work.&lt;/li&gt;
&lt;li&gt;Willingness to learn business processes and work closely with departments during ERP implementation.&lt;/li&gt;
&lt;li&gt;Ability to work independently on assigned tasks and collaborate with the IT team and external suppliers.&lt;/li&gt;
&lt;li&gt;Attention to detail, confidentiality, and sound judgement when handling company systems and data.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;All submissions will be reviewed in line with the company’s recruitment and equal opportunity policies.&lt;/p&gt;

There Are No Job Openings at Malta Dairy Products Ltd At The Moment