<p>Founded in 1938 by Michael Attard Sr, the Michael Attard group is synonymous with the car industry.</p>

Michael Attard Ltd

Professional training

Health insurance

&lt;p&gt;We are seeking a proactive and highly organised &lt;strong&gt;After-sales Operations Coordinator&lt;/strong&gt; to support the General Manager and Aftersales Departments. This role is ideal for someone who thrives in a dynamic automotive environment, enjoys problem‑solving, and wants to contribute to the smooth running of daily operations.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements&lt;/strong&gt;:​​&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Strong organisational and multitasking abilities&lt;/li&gt;
&lt;li&gt;Excellent written &amp;amp; verbal communication skills&lt;/li&gt;
&lt;li&gt;Proficiency in MS Office (Excel, Outlook, Word)&lt;/li&gt;
&lt;li&gt;Analytical mindset with attention to detail&lt;/li&gt;
&lt;li&gt;Experience in automotive, logistics, or service operations is an asset&lt;/li&gt;
&lt;li&gt;Ability to work independently and handle sensitive information&lt;/li&gt;
&lt;li&gt;Customer‑oriented approach with problem‑solving skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Job duties include:​&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Operational Coordination — Day-to-day management of aftersales workflows across Service, Parts, and Warranty teams.&lt;/li&gt;
&lt;li&gt;Data &amp;amp; Reporting — Operational reports, performance dashboards, and KPI tracking.&lt;/li&gt;
&lt;li&gt;Process Support — Implementation of process improvements, manufacturer standards, and internal procedures.&lt;/li&gt;
&lt;li&gt;Customer Case Handling — Escalated customer cases, follow-ups, and technical team coordination.&lt;/li&gt;
&lt;li&gt;Manufacturer Liaison — Communication with Peugeot, Citroën, and Opel on technical bulletins, warranty, and compliance.&lt;/li&gt;
&lt;li&gt;Administrative Support — Documentation, scheduling, and internal communications.&lt;/li&gt;
&lt;li&gt;Project Assistance — Aftersales initiatives including service campaigns, recalls, and customer satisfaction programs.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Employee benefits include:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Professional training courses&lt;/li&gt;
&lt;li&gt;Private health insurance&lt;/li&gt;
&lt;li&gt;Team-building events and staff recognition awards&lt;/li&gt;
&lt;li&gt;Career development plans&lt;/li&gt;
&lt;/ul&gt;

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