Health insurance

Employee discounts

Muscats Motors ltd

&lt;p&gt;Muscats Motors Ltd specialises in Automotive and has an opportunity for an Aftersales Receptionist to join our team. This position is on full-time basis.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Overall Purpose&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The receptionist is responsible to attend the reception and the showroom area at all times and be the first point of contact to clients.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Main Duties &amp;amp; Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;• Keep the reception area and showroom in good order at all times &lt;/p&gt;
&lt;p&gt;• Meet and greet walk-in customers, keep them occupied until the next sales executive is available and make them feel comfortable by giving them the best customer experience &lt;/p&gt;
&lt;p&gt;• Answer all incoming calls in a courteous manner and re-direct to responsible person as needed &lt;/p&gt;
&lt;p&gt;• Manage the Muscats Motors inbox and respond accordingly within four (4) hours as to abide with the franchise standards &lt;/p&gt;
&lt;p&gt;• Provide essential information about models and starting prices to prospective clients &lt;/p&gt;
&lt;p&gt;• Fill in marketing surveys, test drive logs and follow ups &lt;/p&gt;
&lt;p&gt;• Assist in the checking of documents and contracts, compile reports and prepare necessary documentation for the sales executive. &lt;/p&gt;
&lt;p&gt;• Update stock, promote and sell accessories and branded goods &lt;/p&gt;
&lt;p&gt;• Keep stationery promotional material up to date and in accordance with the Franchise Standards (such as brochures, leaflets, business cards, etc) &lt;/p&gt;
&lt;p&gt;• Report any maintenance matters and if not resolved, report to her superior immediately &lt;/p&gt;
&lt;p&gt;• Carry out any other clerical duties as required by the company from time to time &lt;/p&gt;
&lt;p&gt;• Adhere strictly to Health and safety regulations and company policies together with Franchise standard requirements&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Skills&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Excellent Communication&lt;/p&gt;
&lt;p&gt;Teamwork&lt;/p&gt;
&lt;p&gt;Active Listening&lt;/p&gt;
&lt;p&gt;Speaking&lt;/p&gt;
&lt;p&gt;Service Orientation&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications and Experience&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Fluency in Maltese and English is a must&lt;/p&gt;
&lt;p&gt;O’ Level standard of education&lt;/p&gt;
&lt;p&gt;Computer Literate&lt;/p&gt;
&lt;p&gt;Previous experience in a similar post or similar&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;

Aftersales Receptionist

About This Job

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Language Requirements

Maltese - Native or bilingual proficiency (Advantage)

English - Native or bilingual proficiency (Required)

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