Airfreight Executive

About Our Client
Our Client is an established organisation operating across the maritime and logistics sectors, providing specialised services to commercial customers and business partners. The Company combines industry knowledge with ongoing investment in its workforce and a customer-focused approach to support dependable and professional operations.

Role Overview
Heroix is collaborating with our Client within the maritime and logistics sector to recruit an Airfreight Executive. The selected candidate will support the movement of international air cargo, overseeing the administrative and operational requirements associated with incoming and outgoing consignments. The position requires previous industry exposure, attention to detail and the ability to communicate effectively with customers, service providers and colleagues.

Key Responsibilities

• Air Cargo Documentation: Complete the paperwork and records required for inbound and outbound air shipments, ensuring information is entered correctly and documentation is prepared within the required timeframes.
• Shipment Coordination: Follow air cargo movements from initiation through to completion, communicating with relevant carriers, overseas representatives and internal teams to support an efficient service.
• Customer Assistance: Respond to requests and queries from customers, providing clear information and appropriate updates throughout the shipment process.
• Stakeholder Liaison: Maintain effective communication with airlines, external partners and colleagues to facilitate the smooth handling of consignments and address operational requirements.
• Client Relationships: Develop positive working relationships with customers by providing a reliable, professional and service-oriented experience.
• Import and Export Support: Apply knowledge of international cargo processes and related documentation when managing the administrative requirements of airfreight movements.

Qualifications, Skills and Attributes

• Education: A sound educational background is required for this position. ECDL certification or a comparable computer qualification would be beneficial.
• Experience: Previous employment within air cargo, freight forwarding, logistics or shipping is essential. Practical exposure to import and export processes and associated freight paperwork would be highly advantageous.
• Language Skills: Fluency in both English and Maltese is required to succeed in this role.
• Communication Skills: Able to communicate clearly and professionally with customers, carriers, agents and colleagues across different stages of the shipment process.
• Interpersonal Skills: A collaborative and approachable individual who can establish effective working relationships with both internal and external stakeholders.
• Technical Skills: Confident using computers and standard office applications, with the ability to work accurately with shipment information and documentation.
• Organisation: Capable of managing several operational and administrative requirements simultaneously while maintaining accuracy and meeting deadlines.
• Self-Motivated: Comfortable taking ownership of assigned work and operating independently when required, while contributing effectively within a team environment.
• Problem-Solving: Able to respond constructively to shipment queries and day-to-day operational issues, identifying practical solutions and escalating matters when necessary.

What's on Offer

• Compensation: A competitive salary reflecting the successful candidate's experience and qualifications.
• Working Hours: Full-time employment.
• Other Benefits: An employee benefits package aligned with established practices within the industry.
• Career Development: Opportunities to strengthen industry knowledge, develop professionally and build a longer-term career within a growing organisation.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid and constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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