Banking Systems Support Officer

Job Status:
Active

About This Job

In line with the Bank’s continued development, the need has arisen to engage a suitable individual to perform the duties of Banking Systems Support Officer.

The main responsibilities of the role include but are not limited to:

· Maintaining a banking systems support desk;

· Investigating and providing a resolution to user support issues;

· Escalating any unresolved issues with systems vendors;

· Recommending improvements to banking procedures in line with banking systems workflows;

· Drawing up test packs for testing of updates and new releases;

· Conducting test and documenting results of updates and new releases;

· Conducting user-access reviews in line with established procedures;

· Performing any tasks ancillary to the above.

The applicants as a minimum shall:

· Hold an MQF Level 4 qualification in Information Technology or a related professional / technical qualification;

· Possess sound analytical skills, capacity for teamwork and determination;

· Have good communication skills, particularly in spoken and written English.

Experience in banking or financial services will be considered an asset.

Job details

Malta
Full-time
Entry level
Onsite
Apply by: November 06, 2026
Accounting, Finance & Banking, Customer Service, IT & Software Development

Employee benefits

Professional training
Health insurance
Wellness programs

Language Requirements

English - Full professional proficiency (Required)

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