Professional training

Health insurance

Wellness programs

Lombard Bank Malta

&lt;p&gt;In line with the Bank’s continued development, the need has arisen to engage a suitable individual to perform the duties of Banking Systems Support Officer.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The main responsibilities of the role include but are not limited to:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Maintaining a banking systems support desk;&lt;/p&gt;
&lt;p&gt;· Investigating and providing a resolution to user support issues;&lt;/p&gt;
&lt;p&gt;· Escalating any unresolved issues with systems vendors;&lt;/p&gt;
&lt;p&gt;· Recommending improvements to banking procedures in line with banking systems workflows;&lt;/p&gt;
&lt;p&gt;· Drawing up test packs for testing of updates and new releases;&lt;/p&gt;
&lt;p&gt;· Conducting test and documenting results of updates and new releases;&lt;/p&gt;
&lt;p&gt;· Conducting user-access reviews in line with established procedures;&lt;/p&gt;
&lt;p&gt;· Performing any tasks ancillary to the above.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The applicants as a minimum shall:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Hold an MQF Level 4 qualification in Information Technology or a related professional / technical qualification;&lt;/p&gt;
&lt;p&gt;· Possess sound analytical skills, capacity for teamwork and determination;&lt;/p&gt;
&lt;p&gt;· Have good communication skills, particularly in spoken and written English.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Experience in banking or financial services will be considered an asset.&lt;/p&gt;

Banking Systems Support Officer

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English - Full professional proficiency (Required)

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